Relief Residential Counselor Resume Example
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RELIEF RESIDENTIAL COUNSELOR
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
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Experience
09/2019 - CurrentRelief Residential CounselorVinfen | Waltham , MA
- Earned reputation for good attendance and hard work.
- Completed daily resident welfare checks and coordinated with facility staff to meet all resident needs.
- Facilitated bereavement groups, and provided counseling and emotional support to help residents cope with loss.
- Developed and deepened relationships with residents and fellow staff.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Improved operations by working with team members and customers to find workable solutions.
09/2018 - 07/2019Home Health AideGallagher Home Health Services | Elizabeth , PA
- Advocated for establishment of healthier lifestyle practices to achieve optimal wellness.
- Completed data entries in charts and logbooks to document client progress.
- Mopped floors, vacuumed, washed dishes and performed array of other household chores to assist clients.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
- Furnished personal care to clients within private home settings and championed patient independence and well-being.
- Carried out important daily living tasks for patients by cooking meals, washing laundry and other household chores.
- Worked to improve patient outlook and daily living through compassionate care.
- Observed patient vital signs and medication reactions, reporting any health concerns or behavioral changes.
- Supervised and supported activities of daily living such as medication administration and personal hygiene.
- Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
- Followed physician orders when providing care and monitoring client well-being, safety and comfort.
- Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
- Transported client to doctor's appointments and to complete other related errands.
- Pleasantly greeted patients and families and displayed enthusiastic, compassionate attitude, effectively establishing long-term professional relationships.
- Managed various daily job tasks, including patient transportation and appointment scheduling.
10/2016 - 02/2018DSPBethesda Lutheran Homes | Seattle , WA
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Supported and encouraged psychiatric patients to promote health and wellness.
- Supervised and supported activities of daily living such as medication administration and personal hygiene.
- Worked to improve patient outlook and daily living through compassionate care.
- Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
- Monitored clients' progress to report necessary changes.
- Recorded and closely monitored patient behaviors and progress to effectively identify changes needing attention.
07/2017 - 10/2017Front Desk AgentTrump Hotel Collection | Doral , FL
- Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
- Coordinated with internal departments to handle wide range of guest needs.
- Pleasantly answered phone calls and routed to proper guest or department.
- Responded to inquiries and room requests made online, by phone or email.
- Handled payment processing duties and provided customers with receipts and proper bills and change.
- Maintained smooth operations by correctly assigning rooms and coordinating efficient guest check-ins and check-outs.
- Managed customer complaints and rectified issues to complete satisfaction.
- Aided other hotel personnel in various capacities, including handling purchases at gift shop during peak periods.
- Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
- Arranged special accommodations for guests to maintain optimal satisfaction
- Managed all front desk operations for busy high-volume hotel.
- Monitored reservations to track incoming parties and special events.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Set guest and group reservations and processed check-ins and check-outs.
Education and Training
06/2013High School Diploma
Franklin Academy High School | City, State
Franklin Academy High School | City, State
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Resume Overview
School Attended
- Franklin Academy High School
Job Titles Held:
- Relief Residential Counselor
- Home Health Aide
- DSP
- Front Desk Agent
Degrees
- 06/2013 High School Diploma
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