Relief Manager resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

I am very good at merchandising stocking work well people time management I would be honored to join this team and excel into a career. Thank you

Nancy Jean Claire

Strategic leader offering talents in [Type of Skill] and [Type of Skill]. An innovative and enthusiastic Relief Manager known for promoting positive workplace environments. Seeking role as a [Job Title] for [Type of Company] organization.

Highly educated Relief Manager known for improving morale through [Type of Skill]. A talented mentor with drive to build valuable employee teams. Looking for a new position with an organization in the [Type of Industry] sector.

  • Operations oversight
  • Troubleshooting issues
  • Lead generation
  • Systems and automation applications
  • Issue and conflict resolution
  • Key accounts and territory management
  • Brand management
  • Capital improvement planning
  • People skills
  • Working collaboratively
  • Organizational skills
  • Time management
  • Planning
  • Teambuilding
  • Multitasking
  • Team building
  • Supervision
  • MS Office
  • Work ethic
Relief Manager, 11/2010 - Current
Circle K Stores, Inc. Cedar Park, TX,
  • Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
  • Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves.
  • Upheld the company's high standards for business via leading by example and encouraging all team members to adhere to corporate polices.
  • Completed daily sales reports and analyzed metrics to identify trends.
  • Employed active listening and [Skill] to remedy employee conflicts.
  • Adhered to store policies and procedures to maintain regulatory and legal compliance.
  • Delivered level of service to customers in effort to build upon relationships for future clients.
  • Upheld internal standards and productivity goals to meet [Type] and [Type] targets.
Sorter, 11/2007 - 11/2009
Republic Services, Inc. Cleveland, OH,
  • Thoroughly sorted through containers of [Type] materials and made determinations on grade or acceptability.
  • Communicated clearly and effectively with colleagues to facilitate workflow and troubleshoot issues needed.
  • Inspected materials and sorted items into piles or in containers according to type, size, condition, coloring or grade.
  • Organized and marked materials with indications such as grade or acceptance-rejection status.
  • Attentively monitored machines which automatically measure, sort or inspect products, calibrating equipment settings to correct for process lags.
  • Operated pallet jacks, forklifts and hand trucks to move products within warehouse and to and from shipping areas.
  • Mastered inventory and warehouse software operation and troubleshooting and researched current warehousing trends and practices.
  • Scanned packages with RF scanner, sorted packages and palletized products according to warehouse or shipping destination.
  • Contributed to operational efficiency by maintaining cleanliness of conveyor and areas surrounding sorting line.
  • Operated standard warehouse equipment to load, unload and transfer products, taking extra precaution when moving fragile materials.
  • Unloaded and received shipments into warehouse, verified good condition and proper paperwork and transported to corresponding storage location.
Department Manager, 07/1991 - 07/2008
Coorstek Worcester, MA,
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
  • Worked closely with sales associates to complete tasks.
  • Supervised [Number] full-time and [Number] part-time employees.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Performed opening and closing duties as part of management team, including cash management.
  • Employed process improvement initiatives within department.
  • Calculated expenses to correctly mark-up merchandise, remaining competitive.
  • Executed targeted merchandising and promotional plans, bringing in [Number]% of quota on average.
  • Utilized excellent math skills to maintain accurate inventory levels.
  • Followed all safety protocols and company processes and procedures.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Aided in negotiation with vendors and suppliers to reduce overall costs.
  • Handled [Type] shift overstock, restocking and inventory control.
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Cross-trained in every store role to maximize operational knowledge.
  • Reviewed employee performance every [Timeframe] and delivered constructive feedback to improve weaknesses.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Interacted with prospects and customers at various events, including trade shows, seminars and workshops.
  • Reduced process gaps, effectively managing and training [Number] employees on best practices to ensure optimal productivity.
  • Led team of [Number] [Type] professionals meeting [Area of expertise] needs.
  • Expanded global footprint by building launch plans into international locations.
  • Developed and mentored team members to provide hospitable, professional service while adhering to established service models.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Recruited, hired and trained [Number] employees for marketing and sales department.
Education and Training
Associate of Science: Criminal Justice, Expected in 03/2014
Anthem. Online - Phoenix, AZ
Bachelor of Science: Criminal Justice, Expected in 03/2016
Anthem. Online - Phoenix, AZ

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Resume Overview

School Attended

  • Anthem. Online
  • Anthem. Online

Job Titles Held:

  • Relief Manager
  • Sorter
  • Department Manager


  • Associate of Science
  • Bachelor of Science

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