Relief Manager resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
I am very good at merchandising stocking work well people time management I would be honored to join this team and excel into a career. Thank you
Nancy Jean Claire
Strategic leader offering talents in [Type of Skill] and [Type of Skill]. An innovative and enthusiastic Relief Manager known for promoting positive workplace environments. Seeking role as a [Job Title] for [Type of Company] organization.
Highly educated Relief Manager known for improving morale through [Type of Skill]. A talented mentor with drive to build valuable employee teams. Looking for a new position with an organization in the [Type of Industry] sector.
Skills
Operations oversight
Troubleshooting issues
Lead generation
Systems and automation applications
Issue and conflict resolution
Key accounts and territory management
Brand management
Capital improvement planning
People skills
Working collaboratively
Organizational skills
Time management
Planning
Teambuilding
Multitasking
Team building
Supervision
MS Office
Work ethic
Experience
Relief Manager, 11/2010 - Current Circle K Stores, Inc. – Cedar Park, TX,
Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves.
Upheld the company's high standards for business via leading by example and encouraging all team members to adhere to corporate polices.
Completed daily sales reports and analyzed metrics to identify trends.
Employed active listening and [Skill] to remedy employee conflicts.
Adhered to store policies and procedures to maintain regulatory and legal compliance.
Delivered level of service to customers in effort to build upon relationships for future clients.
Upheld internal standards and productivity goals to meet [Type] and [Type] targets.
Sorter, 11/2007 - 11/2009 Republic Services, Inc. – Cleveland, OH,
Thoroughly sorted through containers of [Type] materials and made determinations on grade or acceptability.
Communicated clearly and effectively with colleagues to facilitate workflow and troubleshoot issues needed.
Inspected materials and sorted items into piles or in containers according to type, size, condition, coloring or grade.
Organized and marked materials with indications such as grade or acceptance-rejection status.
Attentively monitored machines which automatically measure, sort or inspect products, calibrating equipment settings to correct for process lags.
Operated pallet jacks, forklifts and hand trucks to move products within warehouse and to and from shipping areas.
Mastered inventory and warehouse software operation and troubleshooting and researched current warehousing trends and practices.
Scanned packages with RF scanner, sorted packages and palletized products according to warehouse or shipping destination.
Contributed to operational efficiency by maintaining cleanliness of conveyor and areas surrounding sorting line.
Operated standard warehouse equipment to load, unload and transfer products, taking extra precaution when moving fragile materials.
Unloaded and received shipments into warehouse, verified good condition and proper paperwork and transported to corresponding storage location.
Department Manager, 07/1991 - 07/2008 Coorstek – Worcester, MA,
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
Worked closely with sales associates to complete tasks.
Supervised [Number] full-time and [Number] part-time employees.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Performed opening and closing duties as part of management team, including cash management.
Employed process improvement initiatives within department.
Calculated expenses to correctly mark-up merchandise, remaining competitive.
Executed targeted merchandising and promotional plans, bringing in [Number]% of quota on average.
Utilized excellent math skills to maintain accurate inventory levels.
Followed all safety protocols and company processes and procedures.
Assessed, optimized and elevated operations to target current and expected demands.
Enforced safety rules and other policies to protect employees and minimize company liability.
Aided in negotiation with vendors and suppliers to reduce overall costs.
Handled [Type] shift overstock, restocking and inventory control.
Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Cross-trained in every store role to maximize operational knowledge.
Reviewed employee performance every [Timeframe] and delivered constructive feedback to improve weaknesses.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Interacted with prospects and customers at various events, including trade shows, seminars and workshops.
Reduced process gaps, effectively managing and training [Number] employees on best practices to ensure optimal productivity.
Led team of [Number][Type] professionals meeting [Area of expertise] needs.
Expanded global footprint by building launch plans into international locations.
Developed and mentored team members to provide hospitable, professional service while adhering to established service models.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Recruited, hired and trained [Number] employees for marketing and sales department.
Education and Training
Associate of Science: Criminal Justice, Expected in 03/2014 - Anthem. Online - Phoenix, AZ GPA:
Bachelor of Science: Criminal Justice, Expected in 03/2016 - Anthem. Online - Phoenix, AZ GPA:
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