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Relief Manager resume example with 3+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Dedicated sales associate/cashier with 4 years of experience completing transactions with priority on customer satisfaction. Focused on answering customers’ questions, solving problems and processing payments. Committed to helping customers with uncommon questions and concerns by asking coworkers and managers for assistance.

Skills
  • Payment processing
  • Issue resolution
  • POS systems
  • Cash drawer balancing
  • Cash register operation
  • Customer greeting
  • Customer assistance
  • Bathing, grooming and dressing
  • Meal and snack preparation
  • Personable nature
  • Keeping children safe
  • Giving medicines as appropriate
  • Responsible driver
  • Housekeeping abilities
  • Early childhood knowledge
Experience
12/2019 to 07/2020
Relief Manager Circle K Stores, Inc. Concord, NC,
  • Completed daily sales reports and analyzed metrics to identify trends.
  • Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
  • Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves.
  • Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
  • Met with each associate to establish realistic monthly sales goals.
11/2018 to 12/2019
Cashier/Sandwich Maker Dick's Sporting Goods Inc Mount Pleasant, MI,
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.
  • Restocked workstation with supplies and ensured out of stock items were communicated to management.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Kept work areas, utensils and pans cleaned and sanitized.
  • Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Washed and sanitized dishes after every use to protect customers.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
  • Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
  • Monitored dining area and quickly cleaned up spills, reset tables and removed trash to keep area presentable and ready for use.
  • Took customers' orders by recording requested menu items, substitutions and add-ons.
05/2018 to 08/2018
CASHIER Dick's Sporting Goods Inc Murfreesboro, TN,
  • Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Processed credit card payments and ensured customers signed counter slips.
  • Informed customers of final bill tab and processed form of payment.
  • Accepted payments and made change to process transactions.
  • Verified orders and bagged items for easy transport.
10/2016 to 03/2018
CASHIER GAP City, STATE,
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
  • Managed weekly inventory and supply tracking, noting items requiring reorder.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Provided every customer with professional and polite support for sales and service needs.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Worked with off-site locations to find desired items for customers.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Managed cash register operations using POS system including processing sales and returns.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Education and Training
Expected in 06/2016
High School Diploma:
Brooklyn Bridge Academy - Brooklyn, NY
GPA:
Expected in
: Medical Assisting
Allen School - Jamaica - Brooklyn, NY,
GPA:
Additional Information
  • Baby-sitter
  • After school job at family's food restaurant
  • Good with computers
  • Good with marketing and working part of band team in retail

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Resume Overview

School Attended

  • Brooklyn Bridge Academy
  • Allen School - Jamaica

Job Titles Held:

  • Relief Manager
  • Cashier/Sandwich Maker
  • CASHIER
  • CASHIER

Degrees

  • High School Diploma

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