Relief Manager resume example with 3+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Dedicated sales associate/cashier with 4 years of experience completing transactions with priority on customer satisfaction. Focused on answering customers’ questions, solving problems and processing payments. Committed to helping customers with uncommon questions and concerns by asking coworkers and managers for assistance.
Skills
Payment processing
Issue resolution
POS systems
Cash drawer balancing
Cash register operation
Customer greeting
Customer assistance
Bathing, grooming and dressing
Meal and snack preparation
Personable nature
Keeping children safe
Giving medicines as appropriate
Responsible driver
Housekeeping abilities
Early childhood knowledge
Experience
12/2019 to 07/2020
Relief ManagerCircle K Stores, Inc. – Concord, NC,
Completed daily sales reports and analyzed metrics to identify trends.
Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves.
Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
Met with each associate to establish realistic monthly sales goals.
11/2018 to 12/2019
Cashier/Sandwich MakerDick's Sporting Goods Inc – Mount Pleasant, MI,
Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.
Restocked workstation with supplies and ensured out of stock items were communicated to management.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Kept work areas, utensils and pans cleaned and sanitized.
Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.
Completed opening, closing and shift change tasks to promote store efficiency.
Washed and sanitized dishes after every use to protect customers.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
Monitored dining area and quickly cleaned up spills, reset tables and removed trash to keep area presentable and ready for use.
Took customers' orders by recording requested menu items, substitutions and add-ons.
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