regular letter carrier resume example with 18+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Reliable Mail Carrier committed to building positive customer relationships and quickly delivering mail. Well-versed in industry best practices and postal delivery guidelines and protocols. Offering 5 years of carrier experience on high-volume routes.

Dedicated Mail Carrier with clean driving record and extensive familiarity with local communities, thoroughfares and streets. Delivered mail and packages to recipients while safely performing job functions and meeting deadlines. Excellent planning and communications skills enabled desired results.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Dedicated , professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Reliable employee seeking position. Offering excellent communication and good judgment.

  • Mail-sorting and delivery sequence
  • Local area route knowledge
  • Registered mail protocols
  • Change-of-address orders
  • Good Telephone Etiquette
  • Teambuilding
  • Training and Development
  • Dependable and Responsible
  • Critical Thinking
  • Written Communication
  • Decision Making
Work History
Regular Letter Carrier, 10/2016 - Current
Sonoco Products Co, Eau Claire, WI,
  • Collected mail from letter boxes on specific route both on foot and by vehicle.
  • Sorted and cased 300-400+ pieces of mail each day with high accuracy.
  • Explained mail regulations, policies or procedures to postal customers.
  • Planned and cased mail in sequence of delivery for designated route.
  • Provided prompt mail delivery to businesses and residences on specified route.
  • Operated vehicles and equipment to transport packages and mail pieces.
  • Managed vehicle upkeep for mail deliveries.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Directly interacted with customers to deliver mail, packages and ordered goods.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Distributed mail on foot to residences and businesses, delivering to approximately 900+ customers per shift.
Assistant Bakery Team Leader/ Deli Clerk, 06/2007 - 10/2016
Pacific Market City, STATE,
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
  • Filled out inventory and production sheets and informed head baker of stock levels.
  • Complied with health and safety codes to protect staff and customers.
  • Set heat and humidity temperatures for proof box.
  • Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
  • Developed new products based on seasonal ingredients, holidays and dessert trends.
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
  • Mixed, proofed, shaped and baked dough for baguettes, bagels and other breads.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
  • Prepared assortment of chocolate bark, truffles and other hand dipped and molded chocolates.
  • Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
  • Managed inventory, labor, expenses and other operational processes.
  • Cleaned and maintained kitchen equipment and oven.
  • Established and maintained positive vendor relationships.
  • Called in weekly orders

Counted inventory ever 3 months

Prepared all special orders and arranged special trays

Put away all deliveries

Shift Supervisor, 06/2005 - 06/2007
Burger King City, STATE,
  • Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Completed store opening and closing procedures and balanced tills.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Responded to and resolved customer questions and concerns.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Helped store management meet standards of service and quality in daily operations.
  • Documented daily production and materials usage in Software to track data.
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
  • Enforced company policies and regulations with employees.
  • Regulated pricing, inventory count and supply during shift hours.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Hostess/ Wine Maker Dinner , 05/2003 - 10/2005
Tides Wharf City, STATE,
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Used cash registers and credit card machines to cash out customers.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Supervised server balance and monitored table turnover to accurately seat customers.
  • Routinely supported other areas of restaurant by answering telephones and completing financial transactions for other staff members.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Prepared dining room for special upcoming functions by decorating and generating special group menus.
  • Checked and restocked server areas and organized and got change for front counter.
  • Informed servers of newly seated parties for speedy service.
  • Documented reservations and communicated changes to guests.
  • Answered customer questions about hours, seating and menu information.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
Diploma: General/ Agriculture, Expected in 06/2004
El Molino High School - Forestville, CA
Status -

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Resume Overview

School Attended

  • El Molino High School

Job Titles Held:

  • Regular Letter Carrier
  • Assistant Bakery Team Leader/ Deli Clerk
  • Shift Supervisor
  • Hostess/ Wine Maker Dinner


  • Diploma

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