My professional background consists of various jobs,Looking for a new position with an organization in the Medical industry sector. Well-rounded professional gifted with client rapport and strong data entry skills. An innovative and enthusiastic Registration Clerk with expertise working closely with people of all personalities.
Skills
Dependable independent worker
Excellent plan comprehension
Customer service skills
Group environments
Utilizing scanner systems
Basic math skills
High customer service standards
Conflict resolution proficiency
Customer service management expertise
Strong problem solving ability
Troubleshooting skills
Telecommunications knowledge
Customer Relationship Management software (CRM)
Microsoft Office proficiency
QuickBooks expert
IDX appointment scheduling
Reliable and trustworthy
Microsoft Office
Workforce Management
Scheduling and calendar management
Troubleshooting and diagnostics
Application software testing
Service desk support
Documentation proficiency
Schedule coordination
Warm and cold call expertise
Multiline phone system proficiency
High-volume call reception
Patient scheduling
Interpersonal and written communication
HIPAA procedures
Registration documents
Records maintenance
Excel spreadsheets
Invoicing experience
Quality assurance controls
Data entry expertise
Account reviews
Collections background
Invoicing proficiency
Billing dispute resolution
Building partnerships
Scheduled performances
Personnel engagement
Personnel recruitment
Policies implementation
Good work ethic
Planning & organizing
Conflict resolution
Critical thinking
Troubleshooting
Credit card payment processing
Data evaluation
Clerical support
Materials transport
Office equipment proficiency
Customer relations
Microsoft Office expertise
Courteous demeanor
Inbound and Outbound Calling
Technologically savvy
Call Center Operations
Experience
Talent Specialist, 09/2022 - Current Avera Health – O'neill, NE,
Collaborated with recruitment and HR professional to achieve hiring goals.
Reviewed referral candidates and contacted qualified individuals to request applications.
Promoted company culture to establish company as employer of choice in local market.
Applied market knowledge and sourcing skills to engage with active and non-active applicants.
Utilized creative sourcing strategies and recruitment branding to identify, engage and attract top talent.
Conducted exit interviews and new hire follow-ups to provide feedback to management.
Used social media as recruitment tool by posting content and responding to inquiries or comments.
Built talent pipeline according to core company values and role requirements.
Posted positions on job boards, media and alternate sourcing channels to attract diverse talent pool.
Conducted interviews to assist management in selecting most qualified candidates.
Planned and executed recruitment events to bring in area candidates.
Recruited [Number] candidates per role and used diverse screening tools to identify qualified talent.
Tracked personal and financial information of employees.
Sourced, qualified and conducted screening interviews with job candidates.
Contacted job applicants to inform of application status.
Hired employees and processed hiring-related paperwork.
Reviewed employment applications and job orders to match applicants with job requirements.
Selected qualified job applicants or referred to managers to make hiring recommendations.
Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
Informed or trained management on interviewing, performance appraisals or documentation of performance issues.
Interviewed job applicants to obtain information on work history, education or job skills.
Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
Conducted exit interviews and completed employment termination paperwork.
Scheduled or conducted new employee orientations.
Conferred with management to develop or implement personnel policies or procedures.
Addressed harassment allegations, work complaints or other employee concerns.
Prepared or maintained employment records using human resources management system software.
Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
Informed job applicants of duties and responsibilities, compensation and benefits.
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