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Registration Specialist Resume Example

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REGISTRATION SPECIALIST
Summary

My professional background consists of various jobs,Looking for a new position with an organization in the Medical industry sector. Well-rounded professional gifted with client rapport and strong data entry skills. An innovative and enthusiastic Registration Clerk with expertise working closely with people of all personalities.

Skills
  • Dependable independent worker
  • Excellent plan comprehension
  • Customer service skills
  • Group environments
  • Utilizing scanner systems
  • Basic math skills
  • High customer service standards
  • Conflict resolution proficiency
  • Customer service management expertise
  • Strong problem solving ability
  • Troubleshooting skills
  • Telecommunications knowledge
  • Customer Relationship Management software (CRM)
  • Microsoft Office proficiency
  • QuickBooks expert
  • IDX appointment scheduling
  • Reliable and trustworthy
  • Microsoft Office
  • Workforce Management
  • Scheduling and calendar management
  • Troubleshooting and diagnostics
  • Application software testing
  • Service desk support
  • Documentation proficiency
  • Schedule coordination
  • Warm and cold call expertise
  • Multiline phone system proficiency
  • High-volume call reception
  • Patient scheduling
  • Interpersonal and written communication
  • HIPAA procedures
  • Registration documents
  • Records maintenance
  • Excel spreadsheets
Experience
Registration Specialist / Company Name - City, State04/2021 - Current
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Observed strict HIPAA guidelines at all times according to company policy.
Covid-19 Vaccine Registration Specialist / Company Name - City, State03/2021 - Current
  • Strengthened traceability by developing organization systems for records, reports and agendas.
  • Scheduled and confirmed appointments.
  • Collaborated with management, to adjust plans and maintain targets.
  • Adhered to HIPAA guidelines and maintained integrity of hospital policies and procedures.
Covid 19 Test Scheduler / Company Name - City, State12/2020 - Current
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Scheduled and confirmed appointments.
  • Provided exceptional customer service through effective telephone communication and follow-ups.
Debt Collector Agent / Company Name - City, State02/2019 - 09/2020
  • Processed payments over phone and set up recurring drafts.
  • Reviewed accounts to determine payment plan compliance.
  • Conveyed current account information and obtained payments by using pre-scripted statements.
Personal Care Assistant / Company Name - City, State05/2017 - 10/2018
  • Worked with supervisory medical staff to review cases and improve care.
  • Transported patients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Developed patient care plans with doctors and registered nurses.
Customer Service Specialist / Company Name - City, State04/2016 - 04/2017
  • Assisted members to enhance current plans with supplemental benefits to boost sales.
  • Created individualized proposals for clients to include coverage options, premiums and enrollment guidelines.
  • Maintained strong call control and quickly worked through scripts to address problems.
Construction Laborer / Company Name - City, State06/2005 - 03/2016
  • Operated overhead lifts to move heavy and bulky work materials.
  • Fabricated and positioned screw pipe, socket weld pipe and stainless steel tubing.
  • Consulted blueprints and repair manuals to complete high-quality repairs and restore optimal functionality.
  • Ran machinery diagnostics rounds to meet performance thresholds.
Education and Training
Augusta Technical College - - City, State, United States2005GED
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Resume Overview

School Attended

  • Augusta Technical College

Job Titles Held:

  • Registration Specialist
  • Covid-19 Vaccine Registration Specialist
  • Covid 19 Test Scheduler
  • Debt Collector Agent
  • Personal Care Assistant
  • Customer Service Specialist
  • Construction Laborer

Degrees

  • Augusta Technical College - - City, State, United States 2005 GED

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