registration specialist resume example with 20+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Diligent Registration Clerk known for being a capable and patient employee. Poised in even the most trying of circumstances. Pursuing a new role where hard work and dedication will be highly valued.

  • Time management
  • File Maintenance
  • Problem-solving
  • Client Relationships
  • Experience with Microsoft Office, E Thomas, Modernizing Medicine EMR
  • Registration data intake
  • Database Management
  • Filing and data archiving
  • Bookkeeping
  • Accounting familiarity
  • Mail handling
  • Multi-line phone proficiency
  • Written Communication
Oakland Community College Farmington Hills, MI, Expected in : Medical Billing And Transcription/Accounting - GPA :
Oakland Institute of Cosmetology Commerce Twp, Expected in 01/1979 : Cosmetology - GPA :
Walled Lake Central High School Commerce Township, MI Expected in 06/1973 High School Diploma : - GPA :
Work History
Froedtert Memorial Lutheran Hospital - Registration Specialist
Milwaukee, WI, 09/2010 - 12/2020
  • Processed cancellations, changes or special requests promptly.
  • Recorded costs accurately and explained any additional fees to guests.
  • Processed medical records requests, assuring release only to appropriate parties proper authorization.
  • Handled complaints and resolved conflicts involving facilities or amenities.
  • Alerted supervisor of technical issues involving reservation process.
  • Conducted interviews with individuals to obtain all required information.
  • Operated standard office software applications to compile data and prepare information and correspondence.
  • Greeted guests and visitors and managed daily reservation requests.
  • Welcomed patients daily, directing to appropriate departments within facility and coordinating assistance with transportation as needed.
  • Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
  • Assisted other Registration Clerks with front desk duties, answering questions and accurately using reservation system.
  • Explained form wording to patients to help each understand information required.
  • Reviewed daily reservations and confirmed bookings.
  • Worked with customers to provide advice and assistance on regulations and requirements concerning various registration programs.
  • Greeted clientele and provided comfortable seating options.
  • Used E Thomas and Modernizing Medicine EMR to record and organize patient data, including insurance and medical information.
  • Performed data entry on E Thomas and Modernizing Medicine EMR to maintain and organize records of member and program information
  • Evaluated applications and supporting documentation for completeness, validity and compliance with applicable regulations.
Trinity Health Corporation - Front Desk Medical Receptionist
Malvern, PA, 03/2005 - 03/2011
  • Completed clerical duties and tasks for clinic administration.
  • Referred and screened patients to make best use of resources, triage staff and serve community members.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Enhanced office efficiency by handling high volume of callers per day.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Supported office staff and operational requirements with administrative tasks.
  • Maintained current and accurate medical records for patients.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Checked patient data including insurance, demographic and health history to keep information current.
Ascension Health - Cosmetologist
Barnsdall, OK, 04/2000 - 09/2010
  • Suggested treatments and styles to suit customers' appearance and desired look.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
  • Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies.
  • Consulted with new clients, asking appropriate questions to understand needs and expectations for hair color, style and care.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Researched latest trends in hair and makeup to stay updated on color, style and technique.
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
  • Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
  • Maintained clients' treatment records and designed long-term care programs for return customers.

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Resume Overview

School Attended

  • Oakland Community College
  • Oakland Institute of Cosmetology
  • Walled Lake Central High School

Job Titles Held:

  • Registration Specialist
  • Front Desk Medical Receptionist
  • Cosmetologist


  • High School Diploma

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