Registration Specialist Resume Example Company Name

REGISTRATION SPECIALIST

Summary

Talented Senior Medical Records Clerk adept at managing complex responsibilities in high-volume settings. Resourceful and proactive with strengths in building professional, focused teams. Seeking to use advanced experience and skills to improve department efficiency, accuracy and productivity in busy managed-care environment.

Committed Registration Clerk known for successfully handling tasks in high-volume, stressful setting. Promoting terrific customer service, time management skills and electronic health software proficiency. Seeking to leverage experience in position with opportunity for advancement.

Skills

Office organization
Records management
Patient scheduling
Records maintenance
HIPAA procedures
Registration documents
Client rapport
Interpersonal and written communication
Demographics information
Professional and mature
Excel spreadsheets

Proofreading
Business writing
Strong problem solver
Report writing
Client relations
Medical recordkeeping
Computer skills
Coordination
Flexible
Analytical

Experience

Registration Specialist05/2014 to CurrentCompany NameCity, State

Worked with nurses and other clinic staff to process patients and direct to appropriate departments.
Scanned documents, including insurance cards to include in patient charts.
Politely and personably welcomed incoming clients and offered seats prior to beginning registration process.
Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.
Delivered clear instructions to direct patients to specific areas, including outpatient unit and cardiac care floor.
Asked various questions from clients to obtain the information necessary for paperwork.
Carefully checked insurance information for benefits coverage and input pre-authorization documents into system.
Welcomed patients to facility and assisted with registration sign-in process.
Thoroughly explained facility policies, prepared and distributed patient identification bands and arranged for transportation to assigned rooms.
Assessed methods of payment for services, initiated processing and made referrals to specialists for financial options.
Explained forms and documents to patients, guardians and family members, distributing copies as needed and confirming comprehension.
Responded to incoming department phone calls and directed callers to appropriate team members based on need.
Managed patient health record database using CPSI, Medhost and Greenway all information confidential in accordance with federal privacy laws
Maintained HIPAA compliance and integrity of hospital policies and procedures.
Greeted visitors and ascertained purpose of visit, issuing any needed credentials and directing to appropriate staff or department.
Provided customer service support and advice on regulations and requirements regarding various registration programs.
Collaborated with nurses and other personnel to process patient paperwork and direct to appropriate departments.
Registered patients for outpatient procedures and emergency services.
Adhered to HIPAA guidelines and maintained integrity of hospital policies and procedures.

Medical Records Clerk04/2012 to CurrentCompany NameCity, State

Pulled patient charts for upcoming appointments.
Consistently served as liaison between collecting agencies and medical facilities, developing professional relationships through quick problem resolution and response to questions.
Maintained 100% compliance with all hospital and government regulations.
Observed confidentiality and safeguarded all patient-related information.
Maintained complete confidentiality in accordance with organization and legal requirements.
Updated daily logs to track information movements.
Purged outdated files.
Disseminated information to correct department, individual or outside location.
Kept department clean, organized and professional.
Consolidated diverse medical records.
Obtained information by contacting appropriate personnel or patients.
Conceptualized and implemented new and more efficient filing system.
Increased team efficiency by implementing streamline process improvements.
Wrote reports, emails, memoranda, letters and releases.
Scanned incoming documentation.
Entered patient insurance, demographic and health information into software and confirmed records.
Set up patient charts and documented information in various company software.
Streamlined day-to-day office processes to meet long-term goals.
Determined and implemented techniques to improve medical records retrieval process.
Verified record copies before handing each over to check for and remove unnecessary details.
Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.
Pulled patient records and transferred information to appropriate parties.
Logged all requests for medical records into spreadsheets.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Prioritized and organized tasks to efficiently accomplish service goals.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.

Rural Carrier Associate06/2007 to 04/2012Company NameCity, State

Met performance targets consistently through hard work and efficient handling of each stop.
Handled special issues independently, including missing postage and returned mail.
Distributed parcels and letters across 260-mile daily route of homes and businesses.
Collected mail from customers and brought back to facility for processing and sorting.
Followed strict package safety standards to protect customers and team members.
Drove personal vehicle and delivered mail to rural locations in all weather conditions.
Obtained receipts for registered and certain insured mail.
Separated mail to be transported to relay boxes along route for subsequent delivery.
Delivered mail along prescribed route and retrieved additional mail from relay boxes.
Routed all classes of mail in sequence of delivery along established route.
Sold stamps and money orders to mail customers along daily route.
Assisted customers in receiving oversized parcels by carrying items inside.
Observed road rules, weather and road conditions and other factors to maintain safe driving record.
Cleaned and checked over vehicle after completion of all daily deliveries.
Handled undeliverable mail in accordance with established procedures.
Delivered various types of mail on routes according to strict timelines.

Photographic Artist08/1998 to 12/2007Company NameCity, State

Consistently met schedules and deadlines for all illustration projects.
Worked alongside entire development team in energetic and creative environment.
Used photographic dyes and mediums to touch up professional photographs
Worked with professional photographers to achieve desired professional artwork

Education and Training

Graphic Design05/2001Pittsburg State UniversityCity, State

Associate of Arts: Art05/1998Neosho County Community CollegeCity, State

Certifications

CPR certification

Activities and Honors

Member, Alumni Association
2019 Graduate of Leadership Labette Program

Resume Overview

School Attended

Pittsburg State University
Neosho County Community College

Job Titles Held:

Registration Specialist
Medical Records Clerk
Rural Carrier Associate
Photographic Artist

Degrees

Graphic Design 05/2001
Associate of Arts : Art 05/1998

Registration Specialist Resume Example

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