Committed Registration Clerk known for successfully handling tasks in high-volume, stressful setting. Promoting terrific customer service, time management skills and computer proficiency. Seeking to leverage experience in position with opportunity for advancement.
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• Admits patients to the facility following the established policies and procedures
• Assembles patient medical record forms and prepares patient identification
• Assists Medical Billing Specialist in obtaining pertinent information to register patient and attaches proper means to document patient identity
• Provides pertinent information to the patient's family in the waiting area according to policies and procedures
• Monitors waiting area
• Coordinates reception area activities for effective communication with all areas of the facility
• Answers telephone and intercom courteously and in a quiet, pleasant voice
• Accepts and relays messages effectively
• Informs physician's office of admissions and activities concerning admissions
• Distributes surgery schedule
• Maintains and protects each patient's right to confidentiality
• Identifies emergencies and initiates appropriate response
• Assumes clerical duties and responsibilities as necessary
• Assists in ordering and stocking supplies
• Maintains order and cleanliness of the front desk
• Prepares all bank deposits following facility cash controls as requested
• Coordinates obtaining diagnostic tests and places diagnostic test reports in appropriate section of patient medical record
• Generate and distribute physician medical record deficiencies at a minimum of once a month
• Prepares CQI report from physician deficiency report and summarizes physician responses
• Monitors computer system for proper daily back-up process
Scheduled Shifts and Hours using eRSP Scheduling System based on Qualifications.
Communicated New Assignments and any Changes to Caregivers.
Bank Deposits
Assisted Patients
Multi-phone Line
Customer Service
Daily and Monthly Reports
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