Registration & Insurance Verification Resume Example

• Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
• Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services in busy Orthopedics office with 3 providers.
• Supported administrative and healthcare staff with skilled clerical assistance such as ordering supplies and organizing office inventories.
• Interviewed patients to collect medical information and insurance details.
• Answered multi-line phone system and directed callers to requested personnel and departments.
• Observed strict HIPAA guidelines at all times according to company policy.
• Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
• Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
• Informed patients of financial responsibilities prior to rendering services.
• Took messages from patients and promptly relayed to appropriate staff.
• Processed patient payments and scanned identification and insurance cards.
• Set up appointments for physician visits and procedures using calendar software.
• Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date
• Communicated with all partners throughout the practice including physicians, nursing staff, technicians and medical assistants.
• Straightened up the waiting room so that it remained neat and organized.

• Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
• Supported administrative and healthcare staff with skilled clerical assistance such as ordering supplies and organizing office inventories.
• Interviewed patients to collect medical information and insurance details.
• Scheduled and confirmed appointments, organized files and answered phones.
• Informed patients of financial responsibilities prior to rendering services.
• Ensured patient confidentiality in alignment with HIPAA protocols.
• Collected information, verified insurance and collected co-payments.
• Successfully managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

Scheduled Shifts and Hours using eRSP Scheduling System based on Qualifications.

Communicated New Assignments and any Changes to Caregivers.

Bank Deposits

Assisted Patients

Multi-phone Line

Customer Service

Daily and Monthly Reports