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Registrar Scheduling Coordinator Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Goal-oriented Office Management Specialist adept in identification and implementation of process improvements, including administrative workflow coordination and procedure documentation. Offering key strengths in time management and communications across all level of personnel, management and clientele.

Skills
  • Time management
  • Planning
  • Troubleshooting
  • Customer Service
  • Building Effective Relationships
  • Scheduling and calendar management
  • Organizational Skills
  • Project Management
  • Research
  • Secretarial Skills
  • Organizational Skills
  • Advanced MS Office Suite knowledge
  • Goal Setting
  • Work History
    Registrar/Scheduling Coordinator, 03/2019 to Current
    St. Bernards Healthcare City, STATE,
    • Welcoming patients, assisting with paperwork, and answering questions about insurance, appointments and medical services
    • Providing information regarding patient accounts to authorized callers while complying with HIPPA guidelines and regulations
    • Accurately entering/updating patient information to update demographics
    • Verifying insurance eligibility, financial status and assigning correct copay amount
    • Processing mail received from patients, attorneys, hospitals etc. and updating accounts with detailed notes regarding mail received
    • Setting up follow up specialist appointments for patients with multiple doctor offices
    • Accurately and promptly coordinated scheduling, rescheduling and cancellation of physician appointments so to maximize resource utilization for optimum efficiency
    • Maintained physician, diagnostic, and surgery schedules to maximize utilization of OR block time
    • Ensured appropriate documentation is obtained so that surgery can proceed as scheduled
    • Knowledgeable in CPT and ICD-10 coding principles, government regulations and third-party billing rules
    • Provided appropriate ICD-10 and CPT codes to inpatient and outpatient surgical procedures
    • Communicated directly with Physicians, Directors, Nurses and other support staff
    • Established guidelines for proper coding/billing for providers
    • Worked hand in hand with front office staff to ensure that proper information was received for claims processing
    • Maintained and updated all files including insurance companies, diagnosis, procedure, fees/profiles
    • Posted payments to patient's accounts and verified medical insurance
    • Reviewed billing edits and provided insurance company with correct information
    • Identified account discrepancies and issues that hindered claim payments
    • Managed high call from both inbound and outbound calls
    Medical Transcriptionist /Senior Patient Service Representative, 10/2009 to 03/2019
    Ob / Gyn Associates Of Jonesboro City, STATE,
    • Reviewed and edit transcribed reports or dictated material for spelling, grammar, clarity, consistency, and proper medical terminology
    • Distinguished between homonyms and recognize inconsistencies and mistakes in medical terms, referring to dictionaries, drug references, and other sources on anatomy, physiology, and medicine
    • Returned dictated reports in printed or electronic form for physician's review, signature, and corrections and for inclusion in patients' medical records
    • Translated medical jargon and abbreviations into their expanded forms to ensure accuracy of patient and health care facility records
    • Produced medical reports, correspondence, records, patient-care information, statistics, medical research, and administrative material
    • Welcomed patients, assisting them with paperwork, and answering questions about insurance, appointments and medical services
    • Provided information regarding patient accounts to authorized callers while complying with HIPPA guidelines and regulations
    • Knowledgeable in CPT and ICD-10 coding principles, government regulations and third-party billing rules
    • Verified insurance eligibility, financial status and assigning correct copay amount
    • Performed daily and monthly A/R reporting and follow-up
    • Resolved billing problems and answer patient inquiries to keep accounts current
    Criminal Investigator /Narcotics Detective, 09/2001 to 09/2009
    West Memphis Police Department City, STATE,
    • Performed comprehensive felony crime investigations of illegal narcotics trafficking operations and organized/managed Confidential Informant narcotics buys and participated in undercover operations to secure introductions to key suspects
    • Acquired search and seizure warrants, planned and supervised raids, and directed seizure and processing of evidence by team members
    • Determined scope, timing, and direction of investigations as established in applicable regulations for time sensitive and sensitive reporting information investigations
    • Interviewed/interrogated witnesses and suspects, compiled comprehensive reports, and submitted case files to prosecuting attorneys to facilitate preparation of court cases and testimonies
    • Demonstrated expert proficiency in firearms usage and maintenance
    • Identified case issues and evidence needed, based on analysis of charges, complaints, and allegations of law violations ensuring accurate and timely reporting to established standards
    • Investigated illegal drug activity, larcenies, and other violations of federal code statutes resulting in apprehension of 4 major drug distribution rings, and seizure of thousands of dollars of controlled substances
    • Collected crime scene evidence, examined bodies and investigated secondary locations to build detailed cases based on sound evidence handling practices
    • Delivered calm, professional testimony to support case evidence, establish timelines and offer law enforcement expertise
    • Developed presentation and training materials to educate colleagues and community about local gang activity
    Education
    BBA: Business Administration And Management, Expected in 05/2021
    to
    Southern New Hampshire University - Hooksett, NH
    GPA:
    : Law Enforcement, Expected in
    to
    Arkansas Law Enforcement Training Academy - Camden, AR,
    GPA:
    Certification: Medical Transcription, Expected in 2009
    to
    Certified Medical Transcriptionist - Jonesboro, AR,
    GPA:
    High School Diploma: , Expected in
    to
    The Academies At Jonesboro High School - Jonesboro, AR
    GPA:
    U.S. Navy veteran

    1989, U.S. Navy veteran of Desert Storm

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    Resume Strength

    • Formatting
    • Length
    • Measurable Results
    • Personalization
    • Strong Summary
    • Target Job
    • Typos
    • Word Choice

    Resume Overview

    School Attended
    • Southern New Hampshire University
    • Arkansas Law Enforcement Training Academy
    • Certified Medical Transcriptionist
    • The Academies At Jonesboro High School
    Job Titles Held:
    • Registrar/Scheduling Coordinator
    • Medical Transcriptionist /Senior Patient Service Representative
    • Criminal Investigator /Narcotics Detective
    Degrees
    • BBA
    • Some College (No Degree)
    • Certification
    • High School Diploma

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