Experienced Customer Service Representative bringing 6+ years of applying exceptional customer service, conflict mediation and communication skills to address diverse needs. Smoothly mitigate customer conflicts through calm, level-headed strategies. Responsive and resilient team player with adaptable and resourceful mindset.
RDA License (Active)
Coronal Polishing Certificate
Pit & fissure Sealant Certificate
BSL Provider (Current)
Annual CE courses completed in 2020: HIPAA Compliance, OSHA
Infection Control, and California Dental Practice Act.
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