Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Detail-oriented Regional vice President/Respiratory Care Practitioner who moved into management with 30 plus years of experience in home medical and respiratory therapy industries. Proven ability to build relationships and maintain partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures.

Accomplishments

Served multiple terms as President, Vice President and Treasure of the Big sky Association of Medical Equipment Providers. Representing Durable Medical Equipment Providers in Montana, Idaho and Wyoming.

Member of the American Association for Home Care's Home Oxygen Therapy Committee

Member Montana Medicaid Advisory committee

Recipient of the Navy Achievement Metal

Skills
  • Strategic decision-making
  • Implementation Management
  • Operational improvement
  • Problem resolution
  • Team management
  • MS Office
Work History
Regional Vice President, 02/2012 to Current
EngelAustin, TX,
  • Responsible management and development of 23 branch managers to drive improvements to operations throughout the Pacific Northwest.
  • Developed programs to promote new managers from within, building and maintaining cohesive leadership structure.
  • Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
  • Maintained P&L and shouldered corporate fiscal responsibility, resulting in 8 consecutive years of growth.
  • Enhanced and redefined organizational structure to maintain company's competitive edge across territories.
  • Supervised site investigations, reported issues and escalated those that required further assistance.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Branch Manager, 01/2001 to 02/2012
Allied HealthcareElgin, IL,
  • Protected company assets with strategic risk management approaches.
  • Produced monthly Production and Compliance reports outlining financial data to assist management with making strategic plans and operational decisions.
  • Recruited, interviewed, hired and trained over 40 employees and implemented mentoring program to promote positive feedback and engagement.
  • Resolved escalated customer issues.
  • Engaged employees in business processes with positive motivational techniques.
  • Uncovered and resolved strategic and tactical issues impacting sales management and business operations.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring/termination processes, coaching employees on company protocol and payroll operations.
  • Consulted with representatives of regulatory agencies to complete accurate filings and uphold strict compliance.
  • Held sales coaching sessions.
Medical Sales Representative, 05/1993 to 01/2001
Novo NordiskDurham, NC,
  • Demonstrated proper equipment use by showing clients product setup and operation using advanced knowledge of medical processes.
  • Prepared and delivered product presentations and answered questions about Durable Medical Equipment and hospital grade respiratory equipment to increase sales.
  • Generated revenue by liaising between doctors and hospitals to sell products.
  • Supplied hospitals and physicians with in-depth information on Ventilators and home medical equipment.
  • Facilitated upselling by cultivating productive relationships with clients, including staff at doctor offices, clinics and surgical centers.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
Corporate Compliance Officer, 02/1991 to 05/1993
Ahrc NycBayside, NY,
  • Spearheaded first accreditation audit for Norco. Achieved accreditation with Accommodation, the highest ranking the Joint Commission on Accreditation awards.
  • Advised division leaders of regulatory risks in business processed and provided recommendations for improvement.
  • Structured programs, produced working documentation and implemented best practices.
  • Formulated detailed recommendations based on audit findings to support annual planning and definition of goals.
  • Delivered subject matter expertise for internal and external customers on compliance best practices and quality control.
  • Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.
  • Played instrumental role in company-wide risk assessment efforts, supporting enhancements in business processes and controls.
  • Maintained excellent attendance record, consistently arriving to work on time.
Education
No Degree: Respiratory Therapy Technology, Expected in
Army Academy Of Health Sciences - San Antonio, TX,
GPA:

Graduated with a Certificate of Completion

High School Diploma: , Expected in
Butte High School - Butte, MT
GPA:
Affiliations

American Association for Respiratory Care

National Board for Respiratory Care

Montana Association for Respiratory Care

American Legion

Certifications

Montana Respiratory Care Practitioner

National Board for Respiratory Care Certified Respiratory Care Technician

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Resume Overview

School Attended

  • Army Academy Of Health Sciences
  • Butte High School

Job Titles Held:

  • Regional Vice President
  • Branch Manager
  • Medical Sales Representative
  • Corporate Compliance Officer

Degrees

  • No Degree
  • High School Diploma

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