- , , 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
- Cell:
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Talented Associate focused on improving operations through detail-oriented and organized support. Effective at operating with little oversight to develop creative solutions and resolve customer concerns.
- Guest services
- Inventory control procedures
- Merchandising expertise
| - Loss prevention
- Cash register operations
- Product promotions
|
Regional Sales Associate, 02/2014 to 01/2021
Bloomin' Brands, Inc. – Springfield, VA,
- Liaised with Morgan Stanley Financial Advisors and the Operations department to develop and enhance client solutions.
- Maintained open communication, followed-up on customer needs and offered new products to account holders to maintain client base and encourage repeat buyers.
- Built rapport with key regional accounts.
- Kept up-to-date with regional market and industry trends to optimize marketing and sales plans.
- Called 10-20 warm leads each week to expand client base.
- Promoted insurance and products to individuals and businesses and analyzed and determined financial viability and productivity of target products and services.
Regional Administrative Assistant, 12/2012 to 12/2013
Abm – Litchfield Park, AZ,
- Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
- Prepared packages for shipment by generating packing slips and setting up courier deliveries.
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
- Arranged travel and hotel accommodations for international and domestic business meetings and trips.
- Maintained inventory in supply closet to prevent shortages.
- Verified data when processing incoming and outgoing checks and wire transfers to increase accuracy.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Conducted research using various media sources to obtain relevant data for staff requirements.
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
- Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
- Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
- Directed customer communication to appropriate department personnel.
Regional Sales Assistant, 06/2005 to 11/2011
Sinclair Broadcast Group, Inc. – Kirksville, MO,
- Maintained open communication, followed-up on customer needs and offered new products to account holders to maintain client base and encourage repeat buyers.
- Attended annual educational opportunities and professional networking events to develop job knowledge.
- Helped build client base and promoted products to new and existing clients.
- Kept up-to-date with regional market and industry trends to optimize marketing and sales plans.
- Built rapport with key regional accounts.
- Listened to customer needs to identify and recommend optimal Customer Service solutions.
- Produced sales documents, finalized deals and filed records.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Underwriting Assistant, 10/1995 to 08/2004
Crc Insurance Services, Inc. – Indianapolis, IN,
- Gathered physician insurance and education data to share with underwriters.
- Photocopied, documented and scanned received documentation and filed it for use by Associate and Lead Underwriters.
- Authored first drafts of Committee Meeting documents and delivered updates every quarter.
- Reviewed and evaluated physician and dentist insurance applications to approve, suspend or decline requests.
- Generated premium/renewal reports and documentation for senior management and underwriting staff.
- Responded to requests for immediate office support, such as data searches, office memo drafts or reference retrievals.
- Quickly remedied customer issues in office, via telephone and with email communication by responding to questions and inquiries within forty-eight hours.
- Performed data entry functions to track information such as payments, account updates and customer interactions.
- Created and delivered policy renewal documents to Underwriting department.
- Entered data into underwriting database to track activity during the renewal process.
- Collected and reviewed third-party reports, including Committee Meeting notes to support decisions.
- Reviewed, classified, coded and rated applications to support Underwriters during busy periods.
- Performed Medical Quality Assurance Commission database reviews.
- Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
High School Diploma: , Expected in
Marysville-Pilchuck - Marysville, WA,
GPA:
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