Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Talented Associate focused on improving operations through detail-oriented and organized support. Effective at operating with little oversight to develop creative solutions and resolve customer concerns.

Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Employment History
Regional Sales Associate, 02/2014 to 01/2021
Bloomin' Brands, Inc.Springfield, VA,
  • Liaised with Morgan Stanley Financial Advisors and the Operations department to develop and enhance client solutions.
  • Maintained open communication, followed-up on customer needs and offered new products to account holders to maintain client base and encourage repeat buyers.
  • Built rapport with key regional accounts.
  • Kept up-to-date with regional market and industry trends to optimize marketing and sales plans.
  • Called 10-20 warm leads each week to expand client base.
  • Promoted insurance and products to individuals and businesses and analyzed and determined financial viability and productivity of target products and services.
Regional Administrative Assistant, 12/2012 to 12/2013
AbmLitchfield Park, AZ,
  • Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Arranged travel and hotel accommodations for international and domestic business meetings and trips.
  • Maintained inventory in supply closet to prevent shortages.
  • Verified data when processing incoming and outgoing checks and wire transfers to increase accuracy.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Conducted research using various media sources to obtain relevant data for staff requirements.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
  • Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Directed customer communication to appropriate department personnel.
Regional Sales Assistant, 06/2005 to 11/2011
Sinclair Broadcast Group, Inc.Kirksville, MO,
  • Maintained open communication, followed-up on customer needs and offered new products to account holders to maintain client base and encourage repeat buyers.
  • Attended annual educational opportunities and professional networking events to develop job knowledge.
  • Helped build client base and promoted products to new and existing clients.
  • Kept up-to-date with regional market and industry trends to optimize marketing and sales plans.
  • Built rapport with key regional accounts.
  • Listened to customer needs to identify and recommend optimal Customer Service solutions.
  • Produced sales documents, finalized deals and filed records.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Underwriting Assistant, 10/1995 to 08/2004
Crc Insurance Services, Inc.Indianapolis, IN,
  • Gathered physician insurance and education data to share with underwriters.
  • Photocopied, documented and scanned received documentation and filed it for use by Associate and Lead Underwriters.
  • Authored first drafts of Committee Meeting documents and delivered updates every quarter.
  • Reviewed and evaluated physician and dentist insurance applications to approve, suspend or decline requests.
  • Generated premium/renewal reports and documentation for senior management and underwriting staff.
  • Responded to requests for immediate office support, such as data searches, office memo drafts or reference retrievals.
  • Quickly remedied customer issues in office, via telephone and with email communication by responding to questions and inquiries within forty-eight hours.
  • Performed data entry functions to track information such as payments, account updates and customer interactions.
  • Created and delivered policy renewal documents to Underwriting department.
  • Entered data into underwriting database to track activity during the renewal process.
  • Collected and reviewed third-party reports, including Committee Meeting notes to support decisions.
  • Reviewed, classified, coded and rated applications to support Underwriters during busy periods.
  • Performed Medical Quality Assurance Commission database reviews.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Education
High School Diploma: , Expected in
Marysville-Pilchuck - Marysville, WA,
GPA:

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Resume Overview

School Attended

  • Marysville-Pilchuck

Job Titles Held:

  • Regional Sales Associate
  • Regional Administrative Assistant
  • Regional Sales Assistant
  • Underwriting Assistant

Degrees

  • High School Diploma

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