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REGIONAL OPERATIONS MANAGER Resume Example

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REGIONAL OPERATIONS MANAGER
  • linkedin.com/in/linsey-barnes-6a95701a5
  • @linseyyyybee
Professional Summary

Customer-oriented Regional Manager with 5 years of experience focused on increasing productivity and profitability. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering detail orientated expertise. Looking for new career opportunities in the regulated cannabis industry.

Skills
  • Bookkeeping
  • Inventory management
  • Excellent interpersonal skills
  • Ability to supervise
  • Scheduling
  • Effective leader
  • Employee reviews
  • Project development
  • Business Development
  • Budget knowledge
  • Advanced MS Office Suite
  • Staff Management
  • Data Entry
  • Event planning
  • Project Management
  • Schedule & calendar planning
Work History
REGIONAL OPERATIONS MANAGER, 02/2015 to Current
Weden/Manifest Seven – Oakland, California
  • Daily tasks include but are not limited to: cash handling, bookkeeping, inventory management, compliance procedures, ordering product, product knowledge and safety, all hiring and employee training, and handling all personnel and customer issues
  • Worked directly under company's COO to create company policies and structure
  • Developed processes to save on costs and prevent losses
  • Traveled to over three locations per week to manage each store and perform reviews of individual managers and employees
  • Enhanced regional branch performance by implementing proven management processes to increase revenue
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Directed HR operations, including strategic workforce planning, goal cascading, performance management, staffing and benefits administration
SERVER/HOSTESS/BUSSER, 10/2014 to 03/2015
DENNYS – Kingsburg, CA
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
HOSTESS/BARTENDER/SERVER, 10/2014 to 11/2014
Chuckansi Casino – Coarsegold, CA
  • Greeted and sat guests in a timely and friendly manner.
  • Was in charge of all drink orders including alcohol.
  • Responsible for the register and cashing out tips at the end of each shift.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
CUSTOMER ASSOCIATE, 03/2013 to 01/2014
JCPenney – Fresno, CA
  • Greeted guests and helped direct them with any questions
  • Rang up customer purchases and signed up customers for credit cards
  • Assisted with price verifications and implemented adjustments for discounts or promotions
  • Processed purchases and handled payment transactions using POS system
  • Issued credit or full refund for customer returns and reported on product defects or damages resulting from shipping process
  • Engaged customers on phone by greeting them, answering questions on products or services and asking questions to identify needs
  • Investigated and resolved customer inquiries and complaints quickly
  • Responded to customer requests for products, services and company information
  • Conferred with customers about concerns with products or services to resolve problems and drive sales
Education
General Studies, 2015
REEDLEY COLLEGE - Reedley, CA
DIPLOMA: 2010
IMMANUEL HIGH SCHOOL - REEDLEY, CALIFORNIA
References

Erica Stanton
San Diego Regional Manger
Weden
helloericastanton@gmail.com

Kate Nasalroad
Executive Assistant
Elite Wellness

cnasalroad@yahoo.com


Christine Bordenave
Director
Weden
christinebord09@gmail.com

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Resume Overview

Companies Worked For:

  • Weden/Manifest Seven
  • DENNYS
  • Chuckansi Casino
  • JCPenney

School Attended

  • REEDLEY COLLEGE
  • IMMANUEL HIGH SCHOOL

Job Titles Held:

  • REGIONAL OPERATIONS MANAGER
  • SERVER/HOSTESS/BUSSER
  • HOSTESS/BARTENDER/SERVER
  • CUSTOMER ASSOCIATE

Degrees

  • General Studies , 2015
    DIPLOMA : 2010

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