regional operations manager resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
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Confident Regional Operations Manager with vibrant and outgoing personality. Over 19 years of experience leading, organizing and managing large diverse teams in sales/recruiting industry. Dedicated to representing companies well at all times while driving forward performance and results.

  • Process Improvements
  • Performance Assessment
  • Staff Development
  • Sales Promotion
  • Management Team Building
  • Assignment Delegation
  • Administrative Management
  • Problem Anticipation and Resolution
  • Records Organization and Management
  • Employee Motivation
  • Recruitment and Hiring
  • Goal Setting
  • Business Leadership
  • Decision Making
  • Training Management
  • Sales Tracking
  • Team Leadership
  • Outstanding Communication Skills
Regional Operations Manager, 01/2023 to Current
Emcor Group, Inc.Jupiter, FL,
  • Educated employees on corporate policy and procedure compliance to facilitate improved operations outcomes.
  • Supported and planned various effective marketing and sales strategies.
  • Delegated work to staff, setting priorities and goals.
  • Mitigated business risks by working closely with staff members and assessing performance.
Regional Sales Instructor, 03/2021 to 01/2022
The Azek CompanyBoise, ID,
  • Directed 1447-member team to coordinate meetings and logistics for national sales meetings.
  • Resolved customer complaints regarding sales and service.
  • Coached, developed and motivated team to achieve revenue goals.
  • Directed and coordinated products, services and sales activities.
  • Supported sales team members to drive growth and development.
  • Conducted market research and reported on competitors.
  • Used change methodologies to increase sales and led projects for increased productivity.
Area Sales Manager, 07/2016 to 03/2021
FacebookFremont, CA,
  • Developed and implemented strategic sales plans to accommodate corporate goals.
  • Monitored sales team performance and provided effective training to help each reach targets.
  • Conducted field rides with sales personnel to provide in-the-field coaching and training.
  • Penetrated new markets by investigating competitor products, services and trends.
  • Led, coached and developed employees to achieve sales goals.
  • Conducted onboarding process for newly assigned accounts, communicating customer needs and expectations to sales team.
  • Supported sales team members to drive growth and development.
Recruiting Quality Control, 07/2013 to 07/2016
DavitaLodi, CA,
  • Examined products and materials for defects or deviations to remove or discard non-conforming items.
  • Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
  • Recommended improvement measures to production process to meet quality control standards.
  • Wrote detailed reports outlining performance, quality and defect rates.
  • Documented nonconformities and recommended techniques for prompt resolution.
Sales Instructor, 07/2011 to 07/2013
US Marine Corps RecruitingCity, STATE,
  • Employed variety of teaching styles to respond to needs of diverse learners.
  • Attended meetings, training and activities to enhance skills and credentials.
  • Observed and evaluated student performance and development and provided appropriate feedback on work.
  • Prepared instruction through lesson plans to address student's assessed needs, goals and objectives.
  • Evaluated performance of students and made provisions to meet learning needs.
  • Established objectives for lessons, modules and projects.
  • Coordinated and facilitated training, encouraging group participation and ownership.
  • Used electronic equipment and materials to develop and orientate technical skills.
Recruiting Operations Manager, 07/2009 to 07/2011
US Marine Corps RecruitingCity, STATE,
  • Informed job applicants of duties and responsibilities, compensation and benefits.
  • Scheduled or conducted new employee orientations.
  • Reviewed employment applications and job orders to match applicants with job requirements.
  • Selected qualified job applicants or referred to managers to make hiring recommendations.
  • Prepared or maintained employment records using human resources management system software.
  • Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
  • Conferred with management to develop or implement personnel policies or procedures.
  • Informed or trained management on interviewing, performance appraisals or documentation of performance issues.
Recruiting Supervisor, 09/2007 to 07/2009
US Marine Corps RecruitingCity, STATE,
  • Sourced, qualified and conducted screening interviews with job candidates.
  • Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
  • Reviewed employment applications and job orders to match applicants with job requirements.
  • Contacted job applicants to inform of application status.
  • Selected qualified job applicants or referred to managers to make hiring recommendations.
  • Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
  • Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
  • Advised management on organizing, preparing or implementing recruiting or retention programs.
Canvassing Recruiter, 10/2004 to 08/2007
US Marine Corps RecruitingCity, STATE,
  • Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
  • Explained job duties, compensation and benefits to potential candidates.
  • Advertised and promoted open positions using social media and digital marketing procedures.
  • Facilitated job application processes for qualified candidates.
  • Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
  • Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
  • Read, analyzed, and interpreted various internal and external documents and reports.
Motor Transport Operations Chief, 03/1997 to 10/2004
US Marines CorpsCity, STATE,
  • Oversaw and checked proper loading and unloading of cargo on vehicles and trailers.
  • Planned routes based on local laws, weather conditions, time constraints and terrain.
  • Completed routine inspections and daily preventive maintenance services.
  • Managed loading, transportation and unloading of over $3,000,000 of cargo while deployed to Iraq.
  • Stayed current on tactical planning and defensive strategies.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing transportation activities.
  • Implemented on-the-job training activities to cross-train employees on various tasks.
  • Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
Basic Motor Vehicle Operator, 10/1995 to 03/1997
US Marines CorpsCity, STATE,
  • Transported personnel, cargo and equipment on regular basis.
  • Oversaw fuel distribution and submitted reports each week and month.
Education and Training
Bachelor of Arts: Organizational Management, Expected in 05/2020 to University of Arizona Global Campus - Chandler, AZ,
High School Diploma: , Expected in 05/1995 to Boyd Anderson High School - Lauderdale Lakes, FL,
Native/ Bilingual
Websites, Portfolios, Profiles

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Resume Overview

School Attended

  • University of Arizona Global Campus
  • Boyd Anderson High School

Job Titles Held:

  • Regional Operations Manager
  • Regional Sales Instructor
  • Area Sales Manager
  • Recruiting Quality Control
  • Sales Instructor
  • Recruiting Operations Manager
  • Recruiting Supervisor
  • Canvassing Recruiter
  • Motor Transport Operations Chief
  • Basic Motor Vehicle Operator


  • Bachelor of Arts
  • High School Diploma

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