Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Skilled and knowledgeable Apartment Maintenance Supervisor has excellent work ethics and the knowledge and ability to ready apartments and troubleshoot and repair issues.Has excellent analytical skills and extensive knowledge of HVAC systems tools painting and repairs.Has certifications in HVAC with more than eleven years of Apartment Maintenance Supervisor experience.


Power and Hand tools

Circuitry and wiring

Carpentry and plumbing

HVAC Expert

Time Management

Preventative Maintenace

Facilities Management

Basic Welding

Carpet Shampoo Truck Mount Expertise

04/2017 to 04/2019 Regional Operations Manager Rentokil Initial | Belle Point, LA,

Oversees daily operations of over 500 Multi-family properties in the Houston area.

In Charge of 25 Independent contractors, 15 office employees, 9 Field Account Supervisors along with the President & CEO of the Company.

Qualified competitive subcontractor bids prior to execution of contracts.

Carefully coordinated daily operations to several apartment communities in the Houston area. Providing services such as (Paint, Resurfacing, Make Ready, Housekeeping, Carpet shampoo and more.

Daily communication with Property Managers, Lead maintenance, Regional maintenance Supervisors.

Inspected and Prepared apartments for Move-Ins.

Handled on call, emergencies and all work order request with accuracy and efficiency from properties.

Walked through the community daily, ensuring the cleanliness of the grounds, common areas and community facilities.

Completed daily work orders request addressing the following issues: Plumbing (toilets, faucets, dishwashers, drains, showers), Electricity (switches, electrical plugs, boxes, light fixtures), Air Conditioners, Carpentry (door locks, handles, windows, screens, drywall patching and painting).

Reported any maintenance concerns on vacant units, models, and common areas, to the Management.
Performed routine maintenance as scheduled.
Assigned & performed duties as assigned, in a timely manner.
Delivered superior customer service and represented the company in a professional manner at all times.
Maintained and safeguarded all company tools and equipment.
Performed any other related duties as required or assigned.

05/2019 to Current General Contractor Super Service Today | Newton, MA,

Coordinated and planned with project owners and subcontractors on a daily basis
Oversaw as many as ten different employees at several different job sites
Bid both residential and commercial work

Functioned as Project Manager for a $120K personal residence remodel, which increased home value $300K.
Managed and executed strategic planning, scheduling, and budgeting of construction.
Negotiated contracts, coordinated outsourcing and oversaw all contract labor work.
Personally performed 50% of demo labor, 50% of framing and finish carpentry, low-volt wiring, concrete work, minor plumbing, minor electrical, drywall patching, caulking, and painting.

As prime contractor, completed two 3,000+ sq/ft custom home projects with budget of $350.000. 00 Wood frame, stucco exterior, granite counter-tops, in-home electronics, etc. Contracted and managed a team of 20+ subcontractors, vendors, and customers.

Skilled in researching material to keep project costs within budget
Proven ability to lead all project phases including conceptualization, purchasing and color selections
Provided interior design services to include assisting with personal selections of flooring, appliances, counter-tops and other home options
Negotiated purchases and service contracts that resulted in greatly reduced costs

11/2011 to 02/2014 Lead Maintenance Technician Vacasa | Cape Canaveral, FL,

Oversees over 600 units & 10 employees.

Managed the overall upkeep and maintenance of the apartment community, as it pertained to plumbing, electrical, painting heating, air conditioning and appliance repair.
Distributed and monitored work orders assigned to maintenance staff; worked closely with the staff to ascertain full knowledge of the maintenance program.
Worked closely with and supervised the grounds personnel to improve and maintain the general appearance of the property.
Collaborated with Resident Manager to discuss employee performances; worked with manager when staffing problems occurred, making suggestions for possible written reprimand and/or dismissal, as necessary.
Presented well received ideas on improvement projects and labor needs to management.

Repair/Replace dishwasher, refrigerator, oven, washer, dryer, HVAC-Heat Pumps; electrical for switches, lights and outlets; drywall; plumbing for toilets, water lines, water heaters, sinks and faucets; carpentry; snow removal.
Schedule vendors and contractors to do carpet/flooring, paint, cleaning and repairs outside of our abilities.
Inventory and order repair parts and cleaning supplies.
Deal directly with tenants while utilizing good customer service skills.

Responsible for checking, troubleshooting and making routine repairs in the following areas:• Appliances• Heating• Electrical• Plumbing• Carpentry• Pools • Other building maintenance items
•Assist with the scheduling and performance of all maintenance/repair-related turn events
•Participate in on-call rotation for emergency service
•Inspect grounds, buildings, and other community features as required to minimize liability concerns
•Maintain preventative maintenance schedule
Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel.
Monitor tool and part inventories and the condition and maintenance of shops to ensure adequate working conditions.
Meet with vendors or suppliers to discuss products used in repair work.

Education and Training
Expected in 03/1995 High School Diploma | Jose Simeon Canas, El Salvador, GPA:

Organized the employees in such a way to ensure that there were sufficient expertise to handle any issues in a 24 hour period.
Minimized cost of materials and operating expenses, improved methods of operation and maximized plant utilization.

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