regional operations manager resume example with 7+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Highly skilled and enthusiastic professional with more than 7 years of experience managing various projects for public health studies and research studies. Successfully oversee human resources, budgeting, supply management, and patient services. In addition to having over 5 years of supervisory experience and over 6 years of systems and reporting experience. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Skills
Training and mentoring
Staff Management
Drug inventory management
Project oversight
Contract Review and Recommendations
Advanced Problem Solving
Customer Service
Conflict Resolution
Hiring and recruitment
Investigator Meetings
Clinical Research
Work History
Regional Operations Manager, 03/2020 - Current Rentokil Initial – Manassas, VA,
Act as liaison between company and client communicating changes with technology, staffing, standard operating procedures (SOP), breeches, and results of quality assurance reviews
Owns system access administration (system access, ongoing access surveillance, and access revocation)
Responsible for set up and maintenance of the sites and reporting to the team
Travel between assigned facilities to fulfill duties within the Medical Records Department
Coordinates new account start-up in conjunction with Director of Operations or Vice President
Establishes and maintains contact with new clients upon receipt of signed agreement to ensure proper account installation and client satisfaction
Drafts executive monthly financial reports and obtains and maintains case study progress reports and trackers
Supports the Director and Vice President monthly in doing final reconciliation of site payments.
Health Information Management Specialist, 10/2015 - Current Camp Recovery – Philadelphia, PA,
Review request for medical records to identify dates of service, provider, and specific clinical documents to insure compliant release of medical information
Serve as liaison to DUHS compliance by providing documentation for legal counsel requests
Serve as liaison to MRO, DUHS third party vendor
Provide oversight to privacy and security by continuing to follow HIPAA and PHI standards
Assist with creating policies and procedures that align with HIPAA & Duke guidelines
Performed weekly training operations to enhance department's operations and productivity
Coordinate with third-party vendors to file and store microfilm and paper charts
Organizes/finalizes meeting materials for presentations (e.g
Investigator meetings, internal and client meetings, departmental meetings, etc.).
Medical Records Manager I, 03/2020 - 05/2021 Harrison County Hospital – Corydon, IN,
Manage the organizational and administrative operation of HIM
Assists in planning/implementing automated health information procedures including alternative record storage, scanning, record tracking
Establish, review, and update short- and long-term goals of the department
Formulates the HIM Department policies and procedures
Direct and supervise the HIM Department assuring the attainment of the goals of the department including hiring, training, consultant, and evaluation of departmental personnel
Maintains HIM related statistics to provide information to Hospital Administration and Cancer Registry
Serves as member of the Medical Record, Forms Template, and Utilization Review Committee
Accountable for ensuring the integrity, accessibility, and security of all HIM Systems
Monitor the work of all HIM employees ensuring that staff receives adequate training, manuals, and tools to complete their duties efficiently
Supervise and coordinate activities of clinic/department to include establishing and maintaining systems for patient flow through the clinic/department and the utilization of clinic and ancillary facilities and manpower
Maintain liaison with professional medical staff and other personnel in administrating policies and procedures regarding patient flow and utilization of space, time, supplies, and equipment
Health Information Clerk, 01/2013 - 01/2014 Duke Eye Center – City, STATE,
Serve as team leader for prepping scanned documents and performing administrative tasks
Maintain over 2,000 patient medical records including, creating/assembling, sorting, filing/retrieving, verifying, and transporting files
Check charts to eliminate duplicate information; consolidate records
Search master patient index software for patient demographics/clinic schedule
Screen, log, and fax urgent information
Perform Data entry and QA data analysis
Affiliations
Knowledge of HIPAA and PHI standards and regulations Member of AHIMA and certified Registered Health Information Technician
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