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Regional Operations Coordinator Resume Example

Resume Score: 100%

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REGIONAL OPERATIONS COORDINATOR
Summary

Highly organized and dedicated Coordinator with exceptional interpersonal skills and extensive experience in special event planning, executive communications, public speaking and project management.

Experience
Regional Operations Coordinator
January 2013 to Current
DaVita Divisional Office - Atlanta, GA
  • Act as department liaison
  • Provide direct administrative support for the Regional Directors in managing/operating 22 clinical facilities within in two regions and assist with implementing project plans
  • Writing/editing various articles for the monthly regional newsletter
  • Manage regional level marketing correspondence
  • Coordinates new facility openings such as (but not limited to) proposals, bids, state walk-through of facility
  • Coordinate Divisional level meetings and assist with planning special events
  • Lead New Hire Orientation Class
  • Coordinate new facility open houses
  • Maintain calendars, schedule travel and complete expense reports
  • Prepare reports and routine correspondence as directed
  • Prepare and distribute agendas for meetings
  • Schedule weekly conference calls and record minutes for recaps
  • Make travel arrangements for Regional Director and other staff
  • Draft and submit time sensitive, divisional reports on facility financial and clinical operations
  • Manage company expense card with monthly budget of $5000.00
Administrative Assistant
January 2012 to January 2013
DaVita Medlock Bridge - Duluth, GA
  • Very active in the day to day facility operations
  • Assist medical director and rounding physicians with coordination of patient care and execution of written orders
  • Filing, Faxing, greeting patients and guests, answering phones, screening calls
  • Admitted and discharged patients
  • Assist with staffing, payroll and teammate relations issues
  • Manage and set up patient appointments
  • Manage facility inventory
  • Coordinated and set up patient transportation request
  • Submitted Standing orders and Physician recertification forms
  • Daily Maintain patient charts according to governing compliance and monthly auditing
  • Submits monthly CMA reports
  • Assist in producing monthly AOR trend report, Reuse report
  • Complete weekly labor budget reports
  • Audit and maintain teammate files
  • Manage medical incoming and outgoing medical records
Office Manager/Marketing Coordinator
January 2003 to January 2012
Connor Construction & Dev - Atlanta, GA
  • Developed marketing and promotional material by designing company image logo, business flyers, cards and signs through use of desktop publishing
  • Managed all levels of advertising including, direct mail marketing and social media tactics.
  • Managed Company Website content and all customer correspondences
  • Drafted all construction estimates, contracts and other written business related correspondences
  • Created company newsletter through the use of desktop publishing
  • Managed payroll, daily inventory and delinquent account collections
  • Assist customers and sub-contractors with complaints and settle all grievances
  • Served as liaison between state inspectors, contractors and investors by maintaining effective communication through hosting of business meetings and phone conferences
  • Managed construction projects from major renovations to new construction by keeping detailed list of inventory, scheduling, ordering of materials and assuring timely deliveries, as well as applying for all necessary Building permits required by law
  • Office duties such as filing, faxing, emailing and typing.
Special Events

'StarMakers' New Hire Orientation Class

•Lead bi-weekly new hire orientation class of approximately 10-30 new employees

•Create and maintain class agenda

•Facilitate new hire registration and employee profiles

•Secure class venue and liaison with caters

•Schedule presenters and key note speakers

•Set up class venue and manage divisional marketing inventory

•Create Power Point presentations and present on select topics

•Coordinate new hire graduation ceremony

•Allocate expenses to appropriate regions and manage budget


Annual 'VillageWide' Managers Meeting

•Assist with facilitating annual three day conference for Regional and Divisional leaders

•Assist with flight arrangements and hotel accommodations

•Facilitated the development of Regional and Divisional promotional material such as logo creation for jackets, t-shirts, flyer's and other related marketing correspondence

•Facilitated employee registrations and invites


Facility Administrators Meeting

•Assist with coordinating annual managers meeting for the Southern Division with approximately 100 Facility Administrators/Managers

•Assist with site searching and securing venue

•Brainstorm with coordinating team with agenda development and daily itinerary

•Facilitated employee registrations and invites


Annual Physicians Meeting

•Currently in pre-planning phase for annual Physicians Meeting of approximately 100 physicians withing the Southern Division

•Assisting with guest list generations, invitations and registration

•Site searching venue

•Developing meeting itinerary

Education
B.A. : Journalism, print, 2006Georgia State University - Atlanta, GA, US
  • 2003-2006 Georgia State University Atlanta, GA
  • B.A., Journalism with concentration in print.
  • Specialty Courses: Desktop Editing and Publishing, Business Writing, Corporate Communications, Feature Writing
Presentations

Currently lead StarMakers New Hire Orientation class of approximately 10-30 new employees on a bi-weekly basis. Open class presentation with company introductions as well as present power point presentation on Regional and Divisional make-ups.

Skills

Microsoft Office, some InDesign, Newsletter writing, Microsoft Access.

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Resume Overview

Companies Worked For:

  • DaVita Divisional Office
  • DaVita Medlock Bridge
  • Connor Construction & Dev

School Attended

  • Georgia State University

Job Titles Held:

  • Regional Operations Coordinator
  • Administrative Assistant
  • Office Manager/Marketing Coordinator

Degrees

  • B.A. : Journalism, print , 2006

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