Regional Operations Coordinator Resume Example Davita Divisional Office

REGIONAL OPERATIONS COORDINATOR

Summary

Highly organized and dedicated Coordinator with exceptional interpersonal skills and extensive experience in special event planning, executive communications, public speaking and project management.

Experience

Regional Operations Coordinator
January 2013 to Current DaVita Divisional Office － Atlanta, GA

Act as department liaison
Provide direct administrative support for the Regional Directors in managing/operating 22 clinical facilities within in two regions and assist with implementing project plans
Writing/editing various articles for the monthly regional newsletter
Manage regional level marketing correspondence
Coordinates new facility openings such as (but not limited to) proposals, bids, state walk-through of facility
Coordinate Divisional level meetings and assist with planning special events
Lead New Hire Orientation Class
Coordinate new facility open houses
Maintain calendars, schedule travel and complete expense reports
Prepare reports and routine correspondence as directed
Prepare and distribute agendas for meetings
Schedule weekly conference calls and record minutes for recaps
Make travel arrangements for Regional Director and other staff
Draft and submit time sensitive, divisional reports on facility financial and clinical operations
Manage company expense card with monthly budget of $5000.00

Administrative Assistant
January 2012 to January 2013 DaVita Medlock Bridge － Duluth, GA

Very active in the day to day facility operations
Assist medical director and rounding physicians with coordination of patient care and execution of written orders
Filing, Faxing, greeting patients and guests, answering phones, screening calls
Admitted and discharged patients
Assist with staffing, payroll and teammate relations issues
Manage and set up patient appointments
Manage facility inventory
Coordinated and set up patient transportation request
Submitted Standing orders and Physician recertification forms
Daily Maintain patient charts according to governing compliance and monthly auditing
Submits monthly CMA reports
Assist in producing monthly AOR trend report, Reuse report
Complete weekly labor budget reports
Audit and maintain teammate files
Manage medical incoming and outgoing medical records

Office Manager/Marketing Coordinator
January 2003 to January 2012 Connor Construction & Dev － Atlanta, GA

Developed marketing and promotional material by designing company image logo, business flyers, cards and signs through use of desktop publishing
Managed all levels of advertising including, direct mail marketing and social media tactics.
Managed Company Website content and all customer correspondences
Drafted all construction estimates, contracts and other written business related correspondences
Created company newsletter through the use of desktop publishing
Managed payroll, daily inventory and delinquent account collections
Assist customers and sub-contractors with complaints and settle all grievances
Served as liaison between state inspectors, contractors and investors by maintaining effective communication through hosting of business meetings and phone conferences
Managed construction projects from major renovations to new construction by keeping detailed list of inventory, scheduling, ordering of materials and assuring timely deliveries, as well as applying for all necessary Building permits required by law
Office duties such as filing, faxing, emailing and typing.

Special Events

'StarMakers' New Hire Orientation Class

•Lead bi-weekly new hire orientation class of approximately 10-30 new employees

•Create and maintain class agenda

•Facilitate new hire registration and employee profiles

•Secure class venue and liaison with caters

•Schedule presenters and key note speakers

•Set up class venue and manage divisional marketing inventory

•Create Power Point presentations and present on select topics

•Coordinate new hire graduation ceremony

•Allocate expenses to appropriate regions and manage budget

Annual 'VillageWide' Managers Meeting

•Assist with facilitating annual three day conference for Regional and Divisional leaders

•Assist with flight arrangements and hotel accommodations

•Facilitated the development of Regional and Divisional promotional material such as logo creation for jackets, t-shirts, flyer's and other related marketing correspondence

•Facilitated employee registrations and invites

Facility Administrators Meeting

•Assist with coordinating annual managers meeting for the Southern Division with approximately 100 Facility Administrators/Managers

•Assist with site searching and securing venue

•Brainstorm with coordinating team with agenda development and daily itinerary

•Facilitated employee registrations and invites

Annual Physicians Meeting

•Currently in pre-planning phase for annual Physicians Meeting of approximately 100 physicians withing the Southern Division

•Assisting with guest list generations, invitations and registration

•Site searching venue

•Developing meeting itinerary

Education

B.A. : Journalism, print, 2006 Georgia State University － Atlanta, GA, US

2003-2006 Georgia State University Atlanta, GA
B.A., Journalism with concentration in print.
Specialty Courses: Desktop Editing and Publishing, Business Writing, Corporate Communications, Feature Writing

Presentations

Currently lead StarMakers New Hire Orientation class of approximately 10-30 new employees on a bi-weekly basis. Open class presentation with company introductions as well as present power point presentation on Regional and Divisional make-ups.

Skills

Microsoft Office, some InDesign, Newsletter writing, Microsoft Access.

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Regional Operations Coordinator Resume Example

Resume Score: 100%