Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Executive Profile
Driven health care professional with 25 years experience seeking a position with an organization that will benefit from proven leadership and strong achievements.  Reputation as a self-directed leader with excellent problem solving, communication, team building and management skills.
Skill Highlights
  • Leadership/communication skills
  • Staffing management ability
  • Personal and professional integrity
  • Relationship and team building
  • Staff training and development
  • Critical thinking proficiency
  • Sound decision making
  • Conflict resolution
Core Accomplishments
Professional Experience
2016 to Current Regional Director of Operations Abm | Davenport, FL,
  • Accountable for overall guidance and development of assigned Ambulatory Surgery Centers
  • Initiated and implemented growth strategies, service line developments and annual growth plans
  • Hire, mentor and guide Administrators in best practice policies, proactive communication and strategic communications
  • Build and maintain physician partner relationships 
01/2012 to 11/2015 Key Account Executive The Mcclatchy Company | Modesto, CA,
  • President's Club Winner 3 out of 4 years exceeding sales quota of $8.0 million by 40%
  • Key interface between Cassling/Siemens and it's Strategic Alliance Partners while acting as the "CEO" of assigned territory
  • Accountable for building and maintaining relationships at all levels of the organization from technicians to physicians to C Suite Executives 
  • Accountable for meeting customer requirements while maintaining company culture
2008 to 01/2012 Director of Support & Professional Services Caromont Health | Dallas, NC,
  • Spearheaded renewal of Strategic Alliance Agreement with Key Account resulting in sales revenue exceeding $10 million
  • Responsible for creating and maintaining "problem solving dashboard regarding any outstanding customer support issues
  • Developed the Customer Support Executive Team
  • Lead a team of 6 Sales Support Staff 
04/2006 to 2008 Practice Administrator The University Of Oklahoma | Norman, OK,
  • Managed all daily operations for multi-physician orthopedic surgery practice including physical therapy and multiple clinic locations
  • Hands on experience in operations management with the proven ability to develop, meet and improve practice operation standards and expectations
  • Increased revenues 32% through bringing billing in house rather than outsourcing to billing company
  • Managed development of $1.5 million surgery center project 
  • Managed an office/clinical staff of 25 employees
  • Established financial goals while enhancing clinical services, consistently maintaining high quality of care 
2005 to 2006 Office Manager Common Spirit | Elkhorn, NE,
  • Instrumental in establishing new home health business venture
  • Managed all billing, accounts receivable, accounts payable and staff
  • Strengthened company's business and referral base through marketing to physician clinics
1986 to 2005 Clinic Administrator Midwest Neurosurgery, PC | City, STATE,
  • Key high impact role in expanding neurosurgery practice from 3 to 7 neurosurgeons with the addition of ancillary services including MRI, CT and x-ray
  • Delivered project management for multi-million dollar NeuroScience Center on budget and on time
  • Functioned as resource and partner with the physicians in overall management and direction of the practice
  • Successfully recruited top quality support staff, averaging less than 1% turnover annually
  • Increased revenues 10-20% annually through successful managed care contract negotiations, strong oversight of multi-million dollar accounts receivable and addition of ancillary services
  • Evaluated information systems, chose and successfully implemented Electronic Health Record and digital radiography
  • Supervised office/clinical staff of 45 
  • Instrumental in assisting surgeons to be in the top 90% of total compensation for their specialty based on NERVES survey data
  • Expertise and hands on experience in operations; proven ability to develop, meet and exceed financial goals while enhancing clinical services
  • Functioned as Corporate Compliance Officer as well as composed and implemented employee policies and procedures manual
Expected in 2003 Bachelor of Science | Business Administration Bellevue University, Bellevue, NE GPA:

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Resume Overview

School Attended

  • Bellevue University

Job Titles Held:

  • Regional Director of Operations
  • Key Account Executive
  • Director of Support & Professional Services
  • Practice Administrator
  • Office Manager
  • Clinic Administrator


  • Bachelor of Science

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