Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Executive Profile
Driven health care professional with 25 years experience seeking a position with an organization that will benefit from proven leadership and strong achievements. Reputation as a self-directed leader with excellent problem solving, communication, team building and management skills.
Skill Highlights
Leadership/communication skills
Staffing management ability
Personal and professional integrity
Relationship and team building
Staff training and development
Critical thinking proficiency
Sound decision making
Conflict resolution
Core Accomplishments
Professional Experience
2016 to CurrentRegional Director of OperationsAbm | Davenport, FL,
Accountable for overall guidance and development of assigned Ambulatory Surgery Centers
Initiated and implemented growth strategies, service line developments and annual growth plans
Hire, mentor and guide Administrators in best practice policies, proactive communication and strategic communications
Build and maintain physician partner relationships
01/2012 to 11/2015Key Account ExecutiveThe Mcclatchy Company | Modesto, CA,
President's Club Winner 3 out of 4 years exceeding sales quota of $8.0 million by 40%
Key interface between Cassling/Siemens and it's Strategic Alliance Partners while acting as the "CEO" of assigned territory
Accountable for building and maintaining relationships at all levels of the organization from technicians to physicians to C Suite Executives
Accountable for meeting customer requirements while maintaining company culture
2008 to 01/2012Director of Support & Professional ServicesCaromont Health | Dallas, NC,
Spearheaded renewal of Strategic Alliance Agreement with Key Account resulting in sales revenue exceeding $10 million
Responsible for creating and maintaining "problem solving dashboard regarding any outstanding customer support issues
Developed the Customer Support Executive Team
Lead a team of 6 Sales Support Staff
04/2006 to 2008Practice AdministratorThe University Of Oklahoma | Norman, OK,
Managed all daily operations for multi-physician orthopedic surgery practice including physical therapy and multiple clinic locations
Hands on experience in operations management with the proven ability to develop, meet and improve practice operation standards and expectations
Increased revenues 32% through bringing billing in house rather than outsourcing to billing company
Managed development of $1.5 million surgery center projectÂ
Managed an office/clinical staff of 25 employees
Established financial goals while enhancing clinical services, consistently maintaining high quality of careÂ
2005 to 2006Office ManagerCommon Spirit | Elkhorn, NE,
Instrumental in establishing new home health business venture
Managed all billing, accounts receivable, accounts payable and staff
Strengthened company's business and referral base through marketing to physician clinics
1986 to 2005Clinic AdministratorMidwest Neurosurgery, PC | City, STATE,
Key high impact role in expanding neurosurgery practice from 3 to 7 neurosurgeons with the addition of ancillary services including MRI, CT and x-ray
Delivered project management for multi-million dollar NeuroScience Center on budget and on time
Functioned as resource and partner with the physicians in overall management and direction of the practice
Successfully recruited top quality support staff, averaging less than 1% turnover annually
Increased revenues 10-20% annually through successful managed care contract negotiations, strong oversight of multi-million dollar accounts receivable and addition of ancillary services
Evaluated information systems, chose and successfully implemented Electronic Health Record and digital radiography
Supervised office/clinical staff of 45
Instrumental in assisting surgeons to be in the top 90% of total compensation for their specialty based on NERVES survey data
Expertise and hands on experience in operations; proven ability to develop, meet and exceed financial goals while enhancing clinical services
Functioned as Corporate Compliance Officer as well as composed and implemented employee policies and procedures manual
Education
Expected in 2003Bachelor of Science | Business AdministrationBellevue University, Bellevue, NEGPA:
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