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regional director of operations resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Accomplishments
LBSW license - current, obtained in January 1999 Certification for Assisted Living Managers Currently a licensed Notary First Aid/CPR Blood borne Pathogens/Infection Control Dependent Adult Abuse Alzheimer\'s/Dementia training Computer Network training.
Professional Summary
I am looking for full-time employment in the social work/human services field where I am able to utilize my current skills, past experience and licensure. I have worked with a wide variety of populations, and have particularly enjoyed my work with the elderly population. Successful healthcaredirector with24 years implementing regulatory compliance systems and guidelines. Well-trained offering experience in assisted living operations, excellent interpersonal communication skills and the organizational savvy to run an assisted livingfacility smoothly.
Skills
  • Recruiting and hiring expert
  • Strong presentation skills
  • Quality improvement competency
  • Promotes positive behavior
  • Budgeting proficiency
  • Effective staff coach
Work History
Regional Director of Operations, 04/2016 to Current
AbmVero Beach, ,
Provide operational support, mentoring, and extensive training to leadership teams throughout the state of Iowa and Illinois. Assist Directors and their leadership teams with quality assurance, staff retention, financial budgets and achieving their financial goals, marketing and interpersonal relations between Executives/staff/ families.
Regional Director of Sales and Marketing, 10/2015 to 04/2016
Meridian Senior LivingAdelphi, ,
  • Provision Living - St.
  • Louis Missouri.
  • Regional Director of Operations.
  • Provided operational and sales support to Executives and their respective teams. Assisted with all aspects of the company and the day to day operations of the business. Traveled throughout Iowa and Illinois to provide the support necessary to successfully run the programs.
Executive Director, 08/2011 to 10/2015
Ymca Of Metropolitan ChicagoLac Du Flambeau, ,
  • Windsor Manor Assisted Living - Grinnell Iowa.
  • Executive Director - performed all duties required of the Executive Director to maintain the community in a quality manner.
  • This includes interior and exterior maintenance, hiring and discipline of staff, budget management of all departments, AR, AP, creating invoices, marketing, assessment of potential residents, as well as on going assessment.
  • Ensure resources are in place to deliver quality services, maintain budgets, maintain occupancy goals, develop policies and procedures, ensure staff are productive, effective, and keep on task with achieving the goals of the owners/management company.
Manager/Executive Director, 11/2001 to 08/2011
First RepublicLivermore, ,
  • Clover Ridge Place - Maquoketa Iowa.
  • Executive Director - same as above.
Program Director, 01/1993 to 09/1999
Pathway Living CenterCity, STATE,
  • Program Director - Set up and operated a new program in Clinton County for persons with chronic mental illness and substance abuse.
  • Duties included supervision of staff, writing of social histories, monthly progress reports, mental health assessments, ISP plans, running groups, assessment of physical and mental health and approving all documentation.
  • Performed 24 hour on call crisis support to all consumers.
Education
Bachelor of Arts Degree: Psychology/Social Services, Expected in May 1XXX to Marycrest International University - Davenport, Iowa
GPA:
Psychology/Social Services with honors
High School Diploma: General Education, Expected in May 1984 to Delwood High School - Delmar, Iowa
GPA:
General Education with honors

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Resume Overview

School Attended

  • Marycrest International University
  • Delwood High School

Job Titles Held:

  • Regional Director of Operations
  • Regional Director of Sales and Marketing
  • Executive Director
  • Manager/Executive Director
  • Program Director

Degrees

  • Bachelor of Arts Degree
  • High School Diploma

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