Regional Director Of Operations Resume Example Locomobi World Technology

REGIONAL DIRECTOR OF OPERATIONS

Professional Summary

Highly resourceful, committed, and effective leader offering history of success coordinating and monitoring operations across various departments. Problem-solver with hard-working mentality to maintain quality of services and products.

Work History

Locomobi World Technology - Regional Director of OperationsMississauga, Ontario06/2017 - 04/2020

Regional Sales Director responsible for sole hub for U.S. Traveled often to prospect and meet with clients.
Managed assets, monitoring post sale activities both in coordinating and monitoring successful implementation and adding additional services through hard work and relationship building.
Developed marketing for products.
Managed team of technology experts.
Improved processes and services.
Managed purchasing, sales, marketing and customer account operations efficiently.
Built loyal account base and long-term business relationships with private and public accounts.

Parking Management Company - National Commercial Sales ManagerNashville, TN01/2017 - 06/2017

Prepared departmental contracts for attorney approval.
Conducted market analysis to address opportunities and trends which led to market share in new vertical.
Utilized various sales techniques to develop relationships with customers and drive sales.
Met weekly with CEO, COO, and VP of Sales via Zoom.
Utilized CRM Salesforce daily.
Frequent travel to meet with prospects and clients.
Managed over 55 customer calls per day.
Grew territory 30% by collaborating with district management in business planning based on sales performance.
Maximized operational effectiveness across territory.
Acted as manager on duty to field complaints and assure completion of day-to-day tasks.
Managed over 50 accounts within United States territory.
Worked with district personnel, building contractors and inspectors.
Analyzed territory potential, tracked sales and produced status reports.

Republic Parking System Inc. - General ManagerChattanooga, TN12/2015 - 01/2017

Oversaw vendors and built scope of work including installation and repair of of lighting, Elevators, Exhaust fans, Storm Water holding tanks, Fire Sprinkler system, Stairwell steps demolition and install, and other facility design and maintenance upkeep services.
Communicated best practices among on-site and external personnel to align efforts and goals.
Delegated daily tasks to over 12 employees to provide development opportunities.
Engaged prospects and customers through various events, including trade shows, seminars and workshops.
Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency
Reduced workflow inconsistencies by recruiting and hiring capable staff members.
Supervised site investigations, reported issues and escalated those that required further assistance.
Oversaw and improved bookeeping deliveries worth over $170,000 per year through efficient coordination of daily operations in first year.
Assessed areas of service concern and developed improvement plans.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Networked with business leaders and executives to identify clientele within local community.
Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Partnered with City of Tallahassee departments and confirmed fulfillment of client needs.

LAZ Parking - Area Operations ManagerHartford, CT12/2009 - 10/2015

Directed all facets of operations including P&L management, budgeting and forecasting, daily cash revenue reports, bank reconciliation, end of month reporting, personnel management, hiring, training, contract renewal
Served as liaison for Fortune 500 company at CSX transportation
Oversaw portfolio of 5 assets earning revenues in excess of 5 million, 1 owned by internal real estate division, 4 managed under contract
Sought and gained new business in the area and reported to the director of business development
Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues
Developed quality improvement plans, policies and operational guidelines.
Assessed ongoing operations against standards.
Documented and reported issues with compliance, standards of care and quality assurance requirements.
Recorded, analyzed and distributed statistical information.
Implemented new quality assurance and customer service standards.
Applied coaching techniques and tools to support managers and team members in improving performance.

Additional Information

Florida's Children First Lifetime Achievement Award
Inspirational speaker fo Florida's Children First
Certified Guardian Ad-Litem
Candidate for PMP certificate

Skills

Team management
Recruiting and interviewing
Sales
Exceptional interpersonal communication

Marketing and advertising
Customer Relationship Management Software (CRM)
Personnel training and development

Education

2012Jacksonville UniversityJacksonville, FloridaBachelor of Science: Business Management

Resume Overview

Companies Worked For:

Locomobi World Technology
Parking Management Company
Republic Parking System Inc.
LAZ Parking

School Attended

Jacksonville University

Job Titles Held:

Regional Director of Operations
National Commercial Sales Manager
General Manager
Area Operations Manager

Degrees

Bachelor of Science : Business Management

Regional Director of Operations Resume Example

Resume Score: 80%

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