Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Advanced Operations Manager offering over 35 years of experience and proven success in manufacturing and production, quality assurance and leadership. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve personal and professional goals. Accomplished management professional with career progression in single unit to multiple unit operations. Proven effective leader skilled in development and oversight of high-performing, multi-disciplined and quality-oriented teams. Adept problem solver, employing creativity and innovation to overcome challenging and complex issues across employees, processes and costs. Focused and meticulous in all financial and regulatory compliance objectives to strategically plan and execute budgets, forecasts, cost-reduction techniques and safety initiatives. Outstanding communicator and well-versed in employee, vendor and partner relations. Results-oriented business leader with years of experience in day-to-day business operations management. Effective liaison to key clients, accounts and external business stakeholders. Offering ability to leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company. Demonstrated ability to streamline processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple business lines.

Skills
  • Budgeting and forecasting
  • SAP expertise
  • Project development and life cycle
  • Staff Management
  • Risk analysis and management
  • Cost reduction strategies
  • Performance Evaluations
  • Capital spending
  • Process improvements
  • Strategic planning and execution
  • Performance Analysis
Work History
Regional Director of Operations, 12/2018 to 07/2020
Sono Bello Body Contouring CentersKirkland, WA,
  • Supported 6 Area Directors of Operations to maximize quality operations, sales increases, and profitability.
  • Boosted team productivity and efficiency by mentoring leaders to drive teams for results while growing individual careers.
  • Produced regular results reports to evaluate performance, adjust strategies and maintain agile, sustainable operations.
  • Achieved substantial internal leadership growth by using market expertise and business knowledge to make proactive decisions.
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
  • Led company to successful product launch and growth by developing initial product road map and go-to-market strategy.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels in excess of 20%.
  • Served instrumental role in organizational transformation and implementation and participated in over a dozen successful large-scale corporate restructurings.
Area Director of Operations, 10/2001 to 12/2018
Curo Health ServicesClovis, NM,
  • Directed team of 6 restaurants in operational development of service network, including implementation of quality requirements and operating standards.
  • Organized and optimized daily operations of 125 employees in each restaurant with consistent sales and profits increases each year.
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
  • Collaborated with management, technical crew members and fellow supervisors to organize efficient site operations and achieve demanding schedule targets.
  • Identified and implemented strategic plans based on accurate readings of specifications and solid collaboration with project leadership.
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
  • Achieved substantial results using market expertise and business knowledge to make proactive decisions.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Boosted team productivity through enhanced mentor-ship and streamlining of time management.
General Manager of Operations, 08/1995 to 07/2001
Persevus Veteran CareersTraverse City, MI,
  • Increased sales and profits through operational excellence and strategic sales building plans.
  • Developed and implemented daily operations planning as well as developing employee expertise and promotional strategies.
  • Developed and submitted strategy and initiative reports to highlight current actions and proposed changes to corporate committee.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.
  • Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and 12 member management team with related direct reports.
Assistant General Manager of Operations, 10/1989 to 07/1995
Lettuce Entertain You EnterprisesCity, STATE,
  • Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and operations.
  • Maintained cleanliness and organization of entire facility working closely with employees to systemize tasks.
Education
Associate of Arts: Architectural And Building Technology, Expected in
City Colleges of Chicago - Wilbur Wright College - Chicago, IL
GPA:

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Resume Overview

School Attended

  • City Colleges of Chicago - Wilbur Wright College

Job Titles Held:

  • Regional Director of Operations
  • Area Director of Operations
  • General Manager of Operations
  • Assistant General Manager of Operations

Degrees

  • Associate of Arts

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