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regional director of clinical services resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Driven Registered Nurse with 24 years of experience in providing individualized patient care. Committed to delivering best in class patient care through effective education and counseling. Proven in leadership to increase and enhance patient care, satisfaction and streamlining safety protocols for comprehensive patient care. Flexible hard worker ready to learn and contribute to team success.

Skills
  • Staff oversight
  • Client relationships
  • Recruiting and hiring
  • Schedule management
  • Supervision and training
  • Cross-functional team management
  • Sound judgment
  • Leadership
Experience
Regional Director of Clinical Services, 07/2019 to Current
Silver Birch LivingHammond, IN,
  • Communicated with patients with compassion while keeping medical information private.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
  • Led and motivated 20+ employees through supervision, training and coaching on duties and daily operational activities.
  • Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
  • Facilitated peer-to-peer conflict resolution.
  • Implemented new hire training to further develop skills and initiate discussions on task prioritization.
  • Participated in meetings with department heads to discuss census information, admissions and discharges for residents.
  • Recruited and hired intelligent clinical staff to bolster skills set of already talented team.
Home Health RN Case Manager, 02/2016 to 06/2019
Bethesda HealthRock Hill, MO,
  • Completed initial assessments of patients and family to determine and address individual home care needs.
  • Conducted regular re-evaluations to address changes in needs and conditions, and introduced revisions to care plans.
  • Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
  • Assisted with client personal care needs to foster independence and well-being.
  • Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
  • Assisted patients with activities of daily living and functional mobility to increase comfort and quality of life.
  • Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
  • Participated in on-call rotations and delivered after-hours care.
  • Supported patients with activities of daily living and functional mobility to improve comfort and quality of life and reduce pain.
  • Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
  • Administered compassionate care to patients with debilitating back pain, arthritis, fractures, head injuries and strokes.
  • Verified consistent delivery of compassionate care to patients with back pain, arthritis, fractures, head injuries and strokes.
  • Collected biological samples for routine laboratory testing to assist diagnostic processes.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Administered IV and intra-muscular medications and monitored patient reactions.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Charge Nurse, 04/2014 to 02/2016
Chestnut Knoll Personal Care And Memory CareBoyertown, PA,
  • Assessed and assisted patients with diverse range and comorbid chronic diagnoses, including chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes, and sepsis.
  • Built and maintained strong working relationships between nursing department and other disciplines.
  • Coordinated and performed patient admissions, transfers and discharges.
  • Oversaw medication administration, monitored distribution and documented responses.
  • Educated patients, caregivers, and families on diagnoses, treatment and disease prevention.
  • Collaborated with multidisciplinary healthcare specialists to devise, implement, and modify plans of care defining patient outcome goals
  • Supported physicians and consultants with tests and procedures.
  • Distributed assignments to RNs, LPNs and resident advisors, guided work and delivered training to promote proper care standards for patients.
Nursery Nurse, 08/1997 to 04/2014
Catholic Health InitiativeKingwood, TX,
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Evaluated and adjusted life support equipment, tubing and peripheral devices providing critical assistance to fragile patients.
  • Maintained infection control logs, streamlined charting process, and improved patient outcomes through training and leadership.
  • Stocked clinical workstations and procedure rooms with necessary supplies.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
Education and Training
Associate of Science: Nursing, Expected in 05/2009 to Murray State College - Tishomingo, OK,
GPA:
Licensed Practical Nurse: Nursing, Expected in 07/1997 to Kiamichi Technology Center - Durant - Durant, OK
GPA:

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Resume Overview

School Attended

  • Murray State College
  • Kiamichi Technology Center - Durant

Job Titles Held:

  • Regional Director of Clinical Services
  • Home Health RN Case Manager
  • Charge Nurse
  • Nursery Nurse

Degrees

  • Associate of Science
  • Licensed Practical Nurse

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