referral coordinator resume example with 6+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities. Detail-oriented and knowledgeable Medical Assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care and needs.

  • Multi-line telephone operation
  • Notetaking and documentation
  • Prospecting
  • Appointment Scheduling
  • Insurance Verification
  • Appointment Reminders
  • Physician Authorizations
  • Medical terminology
  • Pre-authorizations
  • Google Suite
  • Client needs assessments
  • Written and verbal communication
  • Proficient in Microsoft
ENMUR Roswell, Expected in 12/2020 Associate of Applied Science : Medical Assisting - GPA :
  • Certified Medical Assistant, BCA Medical Associates - 2015/ Currently employed.
Work History
21St Century Oncology - Referral Coordinator
Conway, SC, 07/2021 - Current
  • Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
  • Weighed patient need, provider availability and insurance coverage to determine optimal scheduling.
  • Called insurance companies to get precertification and other benefits information on behalf of patients.
  • Collected and verified completeness of intake and enrollment screening packets for facility.
  • Completed up to 10 referral requests each day for medical provider of 4 services.
  • Scheduled appointments with specialists on behalf of clients.
Uchealth - Medical Assistant
Littleton, CO, 07/2015 - Current
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Prepared initial patient charts for admission.
  • Ordered and prepared reagents and supplies.
  • Obtained pre- and post-treatment vital signs and weight.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Taught patients about medications, procedures and care plan instructions.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Compiled necessary documents for surgical billing packages.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Midland Community Healthcare Services - Medical Records Clerk
Midland, TX, 07/2015 - Current
  • Processed medical records requests from outside providers according to facility, state and federal law.
  • Maintained historical reference by abstracting and coding clinical data such as diseases, operations, procedures and therapies with standard classification systems.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Maintained patient confidence by keeping patient records information confidential.
  • Uploaded physician progress notes, history and physicals into electronic medical records.
  • Gathered patient information by collecting demographic information from variety of sources.
  • Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
  • Maintained patient records in compliance with security regulations.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
BCA - Insurance Audits
City, STATE, 07/2015 - Current
  • Evaluated program objectives and procedures and applicable regulations to perform thorough and complete audit.
  • Gathered all proper medical information for insurance payments
  • Gathered all proper medical documentation for insurance review
  • Gathered all proper medical information for Diagnosis review for insurance review

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Resume Overview

School Attended


Job Titles Held:

  • Referral Coordinator
  • Medical Assistant
  • Medical Records Clerk
  • Insurance Audits


  • Associate of Applied Science

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