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Referral Coordinator Resume Example

Resume Score: 80%

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REFERRAL COORDINATOR
Professional Summary

Efficient Referral Coordinator with 2 years of increasing responsibility in Healthcare industry. Expertise in medical terminology, insurance processes, ICD-9, Nextgen, EPIC and CPT codes.

Proven strengths in quickly and accurately capturing all relevant information.

Thorough and dependable Certfied Medical Assistant with 5 years of experience in Healthcare. Primary Care. Known for excellent interpersonal skills and knowledge of medical terminology.

Medical Assistant with over 8 years of successful experience in Dermatology. Recognized consistently for performance excellence and contributions to success in Healthcare industry.

Skills
  • Note Taking and Documentation
  • Scheduling
  • Patient Assistance
  • Appointment Setting
  • CPT Coding
  • Patient Care
  • Medical Terminology
  • Patient Contact
Work History
Referral Coordinator, 07/2018 to 12/2020
Desert Oasis Healthcare – Palm Springs, CA
  • Called insurance companies to get precertification and other benefits information on behalf of patients.
  • Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
  • Documented case notes daily and coordinated follow-up for seamless case management.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Handled Number calls per Timeframe to address customer inquiries and concerns.
  • Resolved Type problems, improved operations and provided exceptional client support.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Worked with Type customers to understand needs and provide Type service.
  • Completed up to Number referral requests each day for medical provider of Industry services.
  • Organized clinical documentation, treatment plans, and referrals.
Certified Medical Assistant, 07/2014 to 07/2018
Desert Oasis Healthcare – Palm Springs, CA
  • Prepared and administered medications to alleviate patient symptoms.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Submitted prescriptions to pharmacy via phone, fax or web.
  • Assisted physicians in follow-through of care.
  • Measured patient pulse oximetry.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Attended required training, education and meetings.
  • Documented all maintenance and repairs in timely fashion.
  • Obtained client medical history, including medication information, symptoms and allergies.
Medical Assistant, 08/2006 to 07/2014
Desert Oasis Healthcare – Palm Springs, CA
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Obtained pre- and post-treatment vital signs and weight.
  • Measured patient pulse oximetry.
  • Documented vital signs and health history for Number patients every Timeframe.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Collected all pertinent data and calculations to aid physician in interpreting results.
  • Photographed images of organs shown on display module.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Prepared and administered medications to alleviate patient symptoms.
  • Scheduled and accompanied clients to medical appointments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Obtained all prescribed laboratory testing.
  • Assisted physicians in follow-through of care.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Submitted prescriptions to pharmacy via phone, fax or web.
  • Welcomed patients and inquired about wellbeing since last treatment.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Education
Certificate : Medical Assisting, 05/1987
National Education Center - San Bernardino, CA
Diploma : 06/1981
Moreno Valley High School - Moreno Valley, CA
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Resume Overview

Companies Worked For:

  • Desert Oasis Healthcare

School Attended

  • National Education Center
  • Moreno Valley High School

Job Titles Held:

  • Referral Coordinator
  • Certified Medical Assistant
  • Medical Assistant

Degrees

  • Certificate : Medical Assisting , 05/1987
    Diploma : 06/1981

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