Referral Coordinator Resume Example Desert Oasis Healthcare

REFERRAL COORDINATOR

Professional Summary

Efficient Referral Coordinator with 2 years of increasing responsibility in Healthcare industry. Expertise in medical terminology, insurance processes, ICD-9, Nextgen, EPIC and CPT codes.

Proven strengths in quickly and accurately capturing all relevant information.

Thorough and dependable Certfied Medical Assistant with 5 years of experience in Healthcare. Primary Care. Known for excellent interpersonal skills and knowledge of medical terminology.

Medical Assistant with over 8 years of successful experience in Dermatology. Recognized consistently for performance excellence and contributions to success in Healthcare industry.

Skills

Note Taking and Documentation
Scheduling
Patient Assistance
Appointment Setting

CPT Coding
Patient Care
Medical Terminology
Patient Contact

Work History

Referral Coordinator, 07/2018 to 12/2020
Desert Oasis Healthcare – Palm Springs, CA

Called insurance companies to get precertification and other benefits information on behalf of patients.
Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
Documented case notes daily and coordinated follow-up for seamless case management.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Handled Number calls per Timeframe to address customer inquiries and concerns.
Resolved Type problems, improved operations and provided exceptional client support.
Maintained excellent attendance record, consistently arriving to work on time.
Worked with Type customers to understand needs and provide Type service.
Completed up to Number referral requests each day for medical provider of Industry services.
Organized clinical documentation, treatment plans, and referrals.

Certified Medical Assistant, 07/2014 to 07/2018
Desert Oasis Healthcare – Palm Springs, CA

Prepared and administered medications to alleviate patient symptoms.
Collected and documented patient medical information such as blood pressure and weight.
Sanitized, restocked and organized exam rooms and medical equipment.
Called and faxed pharmacies to submit prescriptions and refills.
Directed patients to examining rooms and coordinated transportation assistance as necessary.
Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Submitted prescriptions to pharmacy via phone, fax or web.
Assisted physicians in follow-through of care.
Measured patient pulse oximetry.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Attended required training, education and meetings.
Documented all maintenance and repairs in timely fashion.
Obtained client medical history, including medication information, symptoms and allergies.

Medical Assistant, 08/2006 to 07/2014
Desert Oasis Healthcare – Palm Springs, CA

Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Sanitized, restocked and organized exam rooms and medical equipment.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Completed clinical procedures and gathered patient data for interpretation by physician.
Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
Implemented care and efficiency improvements to support and enhance office operations.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Obtained client medical history, including medication information, symptoms and allergies.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Maintained detailed records of test results by entering data and patient information into computer.
Obtained pre- and post-treatment vital signs and weight.
Measured patient pulse oximetry.
Documented vital signs and health history for Number patients every Timeframe.
Called and faxed pharmacies to submit prescriptions and refills.
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Collected all pertinent data and calculations to aid physician in interpreting results.
Photographed images of organs shown on display module.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Prepared and administered medications to alleviate patient symptoms.
Scheduled and accompanied clients to medical appointments.
Collected and documented patient medical information such as blood pressure and weight.
Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Obtained all prescribed laboratory testing.
Assisted physicians in follow-through of care.
Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
Submitted prescriptions to pharmacy via phone, fax or web.
Welcomed patients and inquired about wellbeing since last treatment.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.

Education

Certificate : Medical Assisting, 05/1987
National Education Center - San Bernardino, CA

Diploma : 06/1981
Moreno Valley High School - Moreno Valley, CA

Resume Overview

Companies Worked For:

Desert Oasis Healthcare

School Attended

National Education Center
Moreno Valley High School

Job Titles Held:

Referral Coordinator
Certified Medical Assistant
Medical Assistant

Degrees

Certificate : Medical Assisting , 05/1987
Diploma : 06/1981

Referral Coordinator Resume Example

Resume Score: 80%

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