Referral Coordinator Resume Example
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REFERRAL COORDINATOR
Professional Summary
Efficient Referral Coordinator with 2 years of increasing responsibility in Healthcare industry. Expertise in medical terminology, insurance processes, ICD-9, Nextgen, EPIC and CPT codes.
Proven strengths in quickly and accurately capturing all relevant information.
Thorough and dependable Certfied Medical Assistant with 5 years of experience in Healthcare. Primary Care. Known for excellent interpersonal skills and knowledge of medical terminology.
Medical Assistant with over 8 years of successful experience in Dermatology. Recognized consistently for performance excellence and contributions to success in Healthcare industry.
Skills
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Work History
Referral Coordinator, 07/2018 to 12/2020
Common Spirit – Lake Jackson , TX
Common Spirit – Lake Jackson , TX
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Documented case notes daily and coordinated follow-up for seamless case management.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to startimmediately.
- Handled Number calls per Timeframe to address customer inquiries and concerns.
- Resolved Type problems, improved operations and provided exceptional client support.
- Maintained excellent attendance record, consistently arriving to work on time.
- Worked with Type customers to understand needs and provide Type service.
- Completed up to Number referral requests each day for medical provider of Industry services.
- Organized clinical documentation, treatment plans, and referrals.
Certified Medical Assistant, 07/2014 to 07/2018
Us Oncology, Inc. – Webster , TX
Us Oncology, Inc. – Webster , TX
- Prepared and administered medications to alleviate patient symptoms.
- Collected and documented patient medical information such as blood pressure and weight.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Submitted prescriptions to pharmacy via phone, fax or web.
- Assisted physicians in follow-through of care.
- Measured patient pulse oximetry.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Attended required training, education and meetings.
- Documented all maintenance and repairs in timely fashion.
- Obtained client medical history, including medication information, symptoms and allergies.
Medical Assistant, 08/2006 to 07/2014
Southern New Hampshire Medical Center – Pepperell , MA
Southern New Hampshire Medical Center – Pepperell , MA
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
- Implemented care and efficiency improvements to support and enhance office operations.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained client medical history, including medication information, symptoms and allergies.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Maintained detailed records of test results by entering data and patient information into computer.
- Obtained pre- and post-treatment vital signs and weight.
- Measured patient pulse oximetry.
- Documented vital signs and health history for Number patients every Timeframe.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Collected all pertinent data and calculations to aid physician in interpreting results.
- Photographed images of organs shown on display module.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Prepared and administered medications to alleviate patient symptoms.
- Scheduled and accompanied clients to medical appointments.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Obtained all prescribed laboratory testing.
- Assisted physicians in follow-through of care.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Submitted prescriptions to pharmacy via phone, fax or web.
- Welcomed patients and inquired about wellbeing since last treatment.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Education
Certificate : Medical Assisting, 05/1987
National Education Center - City
National Education Center - City
Diploma : 06/1981
Moreno Valley High School - City, State
Moreno Valley High School - City, State
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Resume Overview
School Attended
- National Education Center
- Moreno Valley High School
Job Titles Held:
- Referral Coordinator
- Certified Medical Assistant
- Medical Assistant
Degrees
- Certificate : Medical Assisting , 05/1987
Diploma : 06/1981
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