referral coordinator resume example with 7+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Experienced Healthcare professional offering over 3+ years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Skills
EMR / EHR
Medical office administration
Medical transcription
Monitoring patient progress
Simple dressings
Direct Patient Care
Patient Assessments
Efficient and reliable team player
Indirect Patient Care
Prioritizing stat orders
Assisting with physical exams
Patient Scheduling
Patient-focused care
CPR
Data Entry
OB/GYN procedures
Work History
Referral Coordinator, 11/2017 to Current Providence Health & Services – Olympia, WA,
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Trains staff on referral and intake process.
Weighed patient need, provider availability and insurance coverage to determine optimal scheduling.
Called insurance companies to get precertification and other benefits information on behalf of patients.
Completed up to 25 referral requests each day for medical providers.
Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
Coordinated program referrals for community-based resources.
Organized clinical documentation, treatment plans, and referrals.
Preserved and prepared reports and treatment records.
Medical Assistant, 07/2015 to 09/2017 Touro – Baton Rouge, LA,
Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Obtained client medical history, including medication information, symptoms and allergies.
Maintained detailed records of test results by entering data and patient information into computer.
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Sanitized, restocked and organized exam rooms and medical equipment.
Completed clinical procedures and gathered patient data for interpretation by physician.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Customer Service Representative, 11/2013 to 04/2016 John Crane Inc – Romeoville, IL,
Cultivated customer loyalty, promoted repeat customers and improved sales.
Responded to customer requests for products, services and company information.
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Educated customers on promotions to enhance sales.
Provided primary customer support to internal and external customers in fast-paced environment.
Regularly exceeded daily sales and product add-on quotas.
Answered customer telephone calls promptly to avoid on-hold wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
Education
: Nursing, Expected in to Southwest Tennessee Community College - Memphis, TN GPA:
: Medical Assistant , Expected in 6 2016 to Concorde Career College - Memphis, TN GPA:
High School Diploma: , Expected in 4 2009 to White Station High School - Memphis, TN GPA:
Skills
EMR / EHR
Medical office administration
Medical transcription
Monitoring patient progress
Simple dressings
Direct Patient Care
Patient Assessments
Efficient and reliable team player
Indirect Patient Care
Prioritizing stat orders
Assisting with physical exams
Patient Scheduling
Patient-focused care
CPR
Data Entry
OB/GYN procedures
Work History
Referral Coordinator, 11/2017 to Current Christ Community Health Services – Memphis, TN
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Trains staff on referral and intake process.
Weighed patient need, provider availability and insurance coverage to determine optimal scheduling.
Called insurance companies to get precertification and other benefits information on behalf of patients.
Completed up to 25 referral requests each day for medical providers.
Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
Coordinated program referrals for community-based resources.
Organized clinical documentation, treatment plans, and referrals.
Preserved and prepared reports and treatment records.
Medical Assistant, 07/2015 to 09/2017 Methodist Le Bonheur Healthcare – Memphis, TN
Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Obtained client medical history, including medication information, symptoms and allergies.
Maintained detailed records of test results by entering data and patient information into computer.
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Sanitized, restocked and organized exam rooms and medical equipment.
Completed clinical procedures and gathered patient data for interpretation by physician.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Customer Service Representative, 11/2013 to 04/2016 ACE Cash Express – Memphis, TN
Cultivated customer loyalty, promoted repeat customers and improved sales.
Responded to customer requests for products, services and company information.
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Educated customers on promotions to enhance sales.
Provided primary customer support to internal and external customers in fast-paced environment.
Regularly exceeded daily sales and product add-on quotas.
Answered customer telephone calls promptly to avoid on-hold wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
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