Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible and focused team player with expertise in customer relationship management, HR proficiencies, strategic planning and time management. Considered highly knowledgeable in information technology, [Type] systems and program management. Hardworking and motivated [Job Title] with [Number] years of experience and record of success in [Industry]. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
- Fluent in Spanish
- Employee training and orientation
- Candidate recruiting and onboarding
- Personnel engagement
- Staff training and motivation
- Personnel recruitment
- Pre-screening and qualifying
- People skills
- Training & Development
- Clerical
- Customer service
- Project planning
- Communication
- Work ethic
- Decision-making
- Flexible
- Leadership
- Multitasking
- Team building
- Analytical
- Data management
- Problem resolution
- PPE use
- Reliable and trustworthy
- MS Office
- Friendly, positive attitude
- Active listening
- Team management
- Working collaboratively
- MS Excel
- Proficiency in MS Office
- MS Office skills
Buffalo Grove, IL, 07/2020 - Current
- Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork and preparing manuals.
- Created interview questionnaires, assessment guidelines and onboarding processes to ensure efficiency at each hiring phase.
- Recruited and trained talented individuals to support multi-functional employee teams for roles in management, hospitality or maintenance, security, technical specialties, students and community volunteers.
Reno, NV, 05/2019 - 06/2020
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application.
- Built and maintained relationships with peers and upper management to drive team success.
- Answered incoming telephone calls to provide store, products and services information.
Tempe, AZ, 05/2019 - 06/2020
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
- Greeted and encouraged feedback from customers to implement in-store operational changes.
- Consistently maintained high customer satisfaction ratings.
- Consistently maintained high customer satisfaction ratings.
- Implemented an ADP recruitment module to streamline recruitment and onboarding processes.
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