Committed, organized, hardworking, fast-learning, energetic, positive woman looking to reenter workforce after taking a hiatus to care for ailing mother. Looking to start a lifelong career with an employer whom I can learn from and grow with. Not only will prove to be a loyal employee who thrives in fast-paced environments, but an employee who will use her upbeat personality, positive attitude, and attention to detail to go above and beyond for any employer.
Skills
Vendor management
Cross-functional collaboration
Inventory coordination
Cost control
Medical Billing
Medical Insurance
Communication
Microsoft Office
Schedule Management
Project Scheduling
Human Resources
Payroll
Marketing
Data Entry
Organization
Office Management
Billing
Talent Acquisition
Interviewing
Employee Orientation
Experience
Recruiter / Office Coordinator, 03/2020 to Current First Team Staffing – City, STATE,
Assist manager in maintaining the roster and communication for one branches most consistent clients
Keep up with responding to the candidates that apply on Indeed and continue communication, as needed
Create new job orders so fellow recruiters know what positions need to be filled
Build searches in our database to ensure firm is contacting the most suitable candidate for our clients
Greet employees at their jobsite on the first day to ensure they have everything they need, as well as keep our clients updated on who arrived and if replacements were needed
Hold new employment orientations
Use a multi-line phone system to help our employees with their needs
Main point of contact when employees need help filling out their applications, as well as their employment paperwork, if necessary
Manage our employees records and make sure they kept up-to-date paperwork to expedite the job placement process
Keep up with all open positions through different companies we work with to ensure all open positions are filled in a timely manner
Keep employees' schedules and call to let them know when they are to arrive at their position, as well as follow-up if they were late/absent
Fax, copy, and e-mail confidential personal and financial information about employees to the correct department to ensure they get paid correctly and timely
Instituted a filing system to organize all the paperwork for each client which employees needed to complete
Greet employees with a smile and positive attitude
Check employees into office when they arrive for an interview, orientation, or counseling
Assist employees in filling out job applications, as well as aid in filling out their employment and tax paperwork
Copy IDs into employee files to verify their identity when placing them in open positions at client warehouses
Be able to multitask to get paperwork filed in the system whilst simultaneously checking in new employees and inputting their information into firm system
Data Entry / Medical Billing, 08/2017 to 06/2018 Physicians Choice, Inc. – City, STATE,
Followed HIPAA guidelines to prevent any patient's personal, financial, and/or medical information from becoming public
Entered all patients' personal and insurance information correctly, including self-checks before submission to avoid typographical mistakes
Handled small insurance claims issues by contacting insurance companies, doctor offices, and patients
Remained polite and courteous when speaking with disgruntled patients
Kept a professional and positive attitude in a fast-paced environment
Included detailed notes of actions taken and their outcomes to aid my supervisors assessments
Answered and directed phone calls using a multi-line phone system
Received phone calls for patients' attempted payments; recorded date and amount in patients' accounts
Wrote down payment information of patients, which included date, credit card information, doctor name, patient name, and amount paid
Faxed payments to the correct physician, filed the credit card slip, and - once we received payment confirmation - shredded payment information
Worked two different systems simultaneously to provide services to different physicians
Received, opened, and sorted payments sent by USPS by physician, as well as recorded and faxed any credit card payments
Receptionist / Office Assistant / Lead Hostess, 06/2006 to 10/2011 Assistance In Marketing – City, STATE,
Greeted and signed in clients and respondents in professional manner
Maintained a professional look as the first face individuals saw upon entering the firm
Assisted with clients' needs, including ordering and picking up meals, restocking beverages and/or snacks, ordering cars, and/or checking flights
Wrote checks for respondents at the completion of focus groups
Set up and completed audio and visual recordings of focus groups
Kept a polite, positive, and professional attitude with all clients and respondents
Kept the frontdesk and waiting room clean and free of clutter
Managed office supplies and put in requests for more supplies, when necessary
Handled major grocery shopping trips for clients and focus groups
Kept track of and organized spreadsheets
Worked in a computer database designed to keep thousands of clients information organized
Administrative Assistant / Phone Room Supervisor, 01/2009 to 01/2011 Assistance In Marketing – City, STATE,
Answered incoming calls via a multi-line phone system and directed them accordingly, or took a detailed message
Assisted with payroll
Wrote checks for respondents at the end of focus groups, as well as balanced the checkbook nightly
Supervised and assisted all projects
Faxed all invoices to correct client to receive payments for our services
Filed invoices, respondents' demographic sheets, copies of payment, and receipts for all expenses
Managed a database of over 5,000 individuals' information, setting up filters and restrictions to quickly and efficiently filter correct respondents for focus groups
Scheduled appointments for respondents to cone in for a focus group and/or taste-testing
Helped my manager create a fair schedule for employees based on skill, experience, and availability
Created and maintained forms, documents, reports, and spreadsheets to ensure our clients were up-to-date on project
Managed a team of phone recruiters
Sent out e-mails to respondents with details regarding the study they had been chosen for, as well as details on compensation
Kept an organized and professional workspace
Education and Training
High School Diploma: , Expected in 06/2009 The John Carroll School - Bel Air, Maryland, GPA:
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