Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Creative and innovative Recreation Professional with experience planning programs and events for adults, families and children. Offering 14 years experience working with children and families as a Special Education teacher and Family Support Worker.

  • Program management
  • Event planning and organization
  • Reliable and trustworthy
  • Organizational skills
  • Customer service
  • Project planning
  • Critical thinking
  • Work ethic
  • Time management
  • Technology
  • Innovative thinking
  • Schedule management
  • Report generation
  • Adaptive team player
  • Budget Management
  • Problem-solving abilities
  • Courteous demeanor
  • Excellent written and verbal communication skills
  • Records management systems
  • Excel spreadsheets
  • Cash deposit preparation
  • Scheduling and calendar management
  • Registration and customer database management
  • Classroom and behavior management
  • Program development
  • Program teaching/leading
10/2018 to Current
Recreation Specialist Veterans Health Administration Baltimore, MD,
  • Planned, organized, facilitated and promoted diverse recreational programs.
  • Established, identified and assessed event goals and intended outcomes based on survey feedback, departmental mission, and city-wide strategic plan.
  • Department lead for Peace Day Celebration and Daddy Daughter Dance including budget management, delegation of duties, collaboration with community partners, coordination with other city departments, payment to vendors, marketing timeline, and day-of event implementation.
  • Conducted registration and tracking of participants in classes and programs.
  • Utilized RecPro software, to manage the registration process.
  • Performed general administrative tasks including staff schedule Outlook calendar, personal Outlook calendar, ongoing class rosters, drop-in program sign-in sheets, weekly deposits, processing participants registrations, and customer service.
  • Performed marketing tasks including monthly calendar, monthly newsletter, Mailchimp newsletter, website updates, program flyers, administration of Templeton Center Facebook page, updated monthly online community calendars, and creation of press releases.
  • Utilized technology such as Facebook, YouTube, Open Broadcast Software, Canva, sound equipment and recording devices to create videos and livestreams.
  • Worked with other recreation program staff to plan, implement, and evaluate activities and events that reach a City-wide audience based on the departmental mission, vision, and goals, the citywide strategic plan, Needs Assessment, and citizen survey feedback.
  • Helped train new staff at the Templeton Center.
  • Provided excellent customer service during periods of high volume inbound calls.
  • Provided excellent customer service for customers having registration difficulties.
06/2020 to 06/2021
Independent Online Teacher Diakon Lutheran Social Ministries , ,
  • Built and strengthened positive relationships with students, and parents.
  • Planned and implemented lessons using various teaching strategies to meet diverse student needs.
  • Motivated students to be more engaged in classes through applying positive reinforcement techniques.
  • Created lesson plans and chose supporting materials to promote positive learning experiences.
  • Participated in workshops, trainings and conferences to improve educational skills.
  • Researched new teaching tools and resources to use in classroom.
  • Created positive learning atmosphere by incorporating technology resources into the online classroom.
  • Provided positive and welcoming experience when collaborating with adults and children.
08/2014 to 10/2018
Family Support Specialist Madison County Schools Flora, MS,
  • Entered client data in centralized database and maintained up-to-date case records for all clients.
  • Worked with community resources to engage families in pro-social activities and help families access services.
  • Interviewed family members to assess situations, capabilities and problems.
  • Referred family members to outside support options to assist with coping during times of increased stress.
  • Explained available housing, domestic violence, employment, education and substance abuse treatment resources.
  • Demonstrated effective, culturally sensitive engagement with patients, families and partners.
  • Conferred with clients to discuss personal options and helped clients develop meaningful goals.
  • Developed yearly events for 100+ clients including a catered holiday dinner with special music, spring celebration with egg hunt, catered meal, and activities, as well as a summer cookout with family activities and special music.
08/2011 to 08/2014
Special Education Teacher Company Name City, State,
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
  • Communicated with parents to report on academic and behavioral performance and deliver suggestions to implement at home to reinforce positive habits developed at school.
  • Conducted special assessments and tutoring sessions to support individual student needs.
  • Administered assessments to determine current functioning level and academic needs for eligibility for special services.
  • Created Individual Education Plans for each student based on their strengths, weaknesses, and needs.
  • Planned activities that were specific to each students needs and abilities.
  • Maintain each student's Individual Education Plan by providing services based on the plan, updating the plan as needed, and reporting on student progress.
  • Maintained positive communication with parents.
  • Maintained student records.
  • Taught individual and group lessons based on student needs and Virginia Standards of Learning.
08/2004 to 08/2011
Special Education Paraprofessional Company Name City, State,
  • Supported students with personalized accommodations, extra assistance and educational assessments.
  • Collaborated with teacher to develop personalized and successful learning strategies.
  • Escorted students to restroom cafeteria, outside to playground and on field trips.
  • Met one-on-one with autism students and implemented targeted behavioral plans.
  • Managed class of special education students in absence of lead teacher.
  • Instructed small groups of students in alphabet, shapes and color recognition.
  • Provided special attention to individuals needing extra academic or behavioral guidance during classes.
  • Supported students with assignments and lesson plan comprehension.
  • Communicated effectively and delivered positive reinforcement to students, which enabled building of trust and rapport.
Education and Training
Expected in 05/2010
Bachelor of Arts: Education And Psychology
Liberty University - Lynchburg, VA

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School Attended

  • Liberty University

Job Titles Held:

  • Recreation Specialist
  • Independent Online Teacher
  • Family Support Specialist
  • Special Education Teacher
  • Special Education Paraprofessional


  • Bachelor of Arts

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