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PROFESSIONAL SUMMARY
High-energy non-profit director with over 25 years of successful experience in team leadership, project planning, and budget management. Recognized consistently for performance excellence, innovative thinking and creative fundraising strategies backed by a Master's degree.
SKILLS
Staff, board & volunteer leadership
Training development
Assessment & evaluation
Data analysis & validation
HR policies
File & records management
Event planning & project management
Budget development & forecasting
Complex Calendaring
Customer Service
Donor prospecting & retention
Written & oral communication
PC proficiency with Microsoft Office, Google Suite, Zoom/Microsoft Teams, HubSpot, RecPro, social media applications, Word Press, graphic design applications, integrated marketing platforms
WORK EXPERIENCE
01/2001 to CurrentRecreation & Community Center DirectorLoma Linda University Medical Center | Palm Desert, CA,
Provide overall leadership and management of Community Center and Recreation Department, including youth and adult programs, enrichment and educational classes, recreation and community center infrastructure, and large-scale special events to meet the department's mission to inspire community wellness
Hire, train, and supervise two full-time, 50+ part-time staff and 200+ volunteers using a team-based leadership approach
Develop long-range department strategies and success metrics to evaluate progress for each project to increase service awareness
Initiate and maintain personnel and employee-related files and records and established archives to support internal audits
Checked legal work status of each candidate and completed related paperwork and conducted background checks and assessed reported information
Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols
Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and staff management
Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices
Maintained work structure by updating job requirements and job descriptions for positions
Coordinate sponsorship and fundraising campaigns resulting in 51% sponsorship increase
Source and author state and local grant applications to completion, including grant fulfillment and funder reports with an 87% acquisition rate, leading to the achievement of 44 projects in the past 10 years
Utilizing a think tank strategy, generate innovative programming opportunities, resulting in 295% increase in annual programming
Create and document workflows for more than 50 annual projects
Create marketing, advertising, and public relations campaigns, regularly resulting in a positive community response and increased revenue and participation
Prepare and present annual reports for government leaders, intradepartmental directors, advisory boards, civic groups, and citizens to increase awareness of services and advocate for community involvement and volunteering
Research and implement new CRM Database and web registration and donor payment solution to improve department efficiencies, customer convenience, and better internal controls, resulting in an 87% shift to web sales, reducing demands on front office staff
08/1998 to 01/2001Assistant Director for Recreation ProgramsPlymouth State University | City, STATE,
Responsible for all aspects of Recreational Sports Program: outdoor adventure trips, outdoor equipment rental, intramural and club sports, special events, budgeting, and marketing.
Mentored student staff and collaborated with Student Life Offices to maximize quality of life for participants.
08/1996 to 06/1997Graduate AssistantThe University Of Tennessee | City, STATE,
Daily oversight of personnel, facility scheduling, student staff, operating practices and policies, payroll, and emergency management.
Established written Recreational Sports Handbook to formalize policies, customer satisfaction assessments, and facility use tracking to maximize funding.
EDUCATION
Expected in Master of Science | Human Performance And Sports StudiesThe University of Tennessee, Knoxville, Tennessee, GPA:
Emphasis in Sports Administration
Expected in Bachelor of Science | Physical EducationGrand Valley State University, Allendale, Michigan, GPA:
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