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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
PROFESSIONAL SUMMARY

High energy non-profit director with over 25 years of successful experience in team leadership, event planning, budget management, and innovative marketing. Recognized consistently for performance excellence, innovative thinking and a collaborative spirit backed by a Master’s degree.

WORK EXPERIENCE
01/2001 to Current
Recreation & Community Center Director Loma Linda University Medical Center Redlands, CA,
  • Provide overall leadership and management of Community Center and Recreation Department, including youth and adult programs, enrichment and educational classes, recreation and community center infrastructure, and large and small-scale special events to meet department's mission to inspire community wellness
  • Organize and implement more than 50 annual classes and events with as many as 3000 guests.
  • Create marketing, advertising, and public relations campaigns using multiple marketing strategies, and monitor analytics and search engine optimization to increase revenue and participation
  • Prepare and present annual reports for government leaders, intradepartmental directors, advisory boards, civic groups, and citizens to increase awareness of services and advocate for community involvement and volunteering
  • Coordinate sponsorship and fundraising campaigns resulting in 51% sponsorship increase
  • Source and author state and local grant applications to completion, including grant fulfillment and funder reports with 87% acquisition rate, leading to achievement of 44 projects in past 10 years
  • Generate innovative programming opportunities, resulting in 295% increase in annual programming
  • Research and implement new CRM Database and web registration and donor payment solution to improve department efficiencies, customer convenience, and better internal controls, resulting in 87% shift to web sales, reducing demands on front office staff
  • Hire, train, and supervise two full-time, 50+ part-time staff and 300+ volunteers using team-based leadership approach
  • Develop long-range department strategies and success metrics to evaluate progress for each project to increase service awareness
08/1998 to 01/2001
Assistant Director for Recreation Programs Plymouth State University City, STATE,
  • Responsible for all aspects of Recreational Sports Program: outdoor adventure trips, outdoor equipment rental, intramural and club sports, special events, budgeting, and marketing.
  • Mentored student staff and collaborated with Student Life Offices to maximize quality of life for participants.
08/1996 to 06/1997
Graduate Assistant The University Of Tennessee City, STATE,
  • Daily oversight of personnel, facility scheduling, student staff, operating practices and policies, payroll, and emergency management.
  • Established written Recreational Sports Handbook to formalize policies, customer satisfaction assessments, and facility use tracking to maximize funding.
SKILLS
  • Committee/volunteer leadership & retention
  • Event planning & management
  • Donor prospecting & retention
  • Multi-media marketing
  • Budget development & forecasting
  • Presentation & public speaking
  • Grant acquisition & management
  • Assessment & evaluation
  • Media relations
  • Website development (Word Press)
  • Emergency response training
  • Strategic planning
  • Written & oral communication
  • PC proficiency with Microsoft Office, Google Suite, Zoom/Microsoft Teams, RecPro, social media applications, Word Press, graphic design applications, integrated marketing platforms
EDUCATION
Expected in
Master of Science: Human Performance And Sports Studies
The University of Tennessee - Knoxville, Tennessee,
GPA:

Emphasis in Sports Administration

Expected in
Bachelor of Science: Physical Education
Grand Valley State University - Allendale, Michigan,
GPA:

Emphasis in Corporate Fitness & Wellness

AFFILIATIONS

Michigan Recreation & Parks Association

National Intramural Recreation & Sports Association

AWARDS & INVOLVEMENT
  • Recipient of the City of Greenville's, Innovative Management Award, 2008 & 2011
  • Served on the State of Michigan Amateur Sports Return to Play Sports Workgroup; researched and developed a comprehensive COVID-19 Safety Plan and implement necessary guidelines to ensure local and state compliance
  • Served on the Access to Recreation, Circle of Adventure Committee; researched, designed and developed a universally accessible trail and beach venue and universally accessible playground.

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Resume Overview

School Attended

  • The University of Tennessee
  • Grand Valley State University

Job Titles Held:

  • Recreation & Community Center Director
  • Assistant Director for Recreation Programs
  • Graduate Assistant

Degrees

  • Master of Science
  • Bachelor of Science

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