Quality driven professional, experienced in providing excellent customer service with strong analytical skills and the ability to manage multiple tasks. Attention to detail, collaboration skills and typing ability. 20 Years customer service experience with backgrounds in medical office, public administration and call center.
Knowledgeable, innovative and articulate Public Administration professional with a proven record of accomplishment in the advancement of policies so that government can function with precision and complete program organization.
In addition to the above abilities performance of job functions:
Interviewed applicants and recipients in person or by outbound telephone calls to obtain pertinent financial and personal information to determine financial eligibility for public assistance programs.
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