records management ii resume example with 19+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Document Management Specialist, providing general administrative back-up and other duties. More than 21 years of records management support. Familiar and experienced with electronic filing systems, various document management technologies and scanning experience. Knowledge of filing systems and standards. Proficiency working with Document Management Systems. Multi-tasks well and efficiently manages changing priorities. Excellent organizational and analytical skills, with attention to detail.

  • Record Keeping
  • Filing Systems
  • Administrative Functions
  • Excel Spreadsheets
  • Administrative Procedures
  • Records Management
  • Administrative Support Experience
  • Meetings
  • Evaluation
Work History
06/2016 to Current
Records Management II Carestream Az, AZ,
  • Hours worked – 40 per week
  • Formulate and oversee implementation of Department/Agency policy and guidance for record-keeping in accordance with Department/Agency strategic plan; Congressional mandates for all electronic and non-electronic records; National Archives and Records Administration (NARA) regulations, standards and guidance; and appropriate national and international professional records/information management standards
  • Prepare records for retirement and transfer to federal record center
  • Provide manager with statistical information required for weekly and monthly reports
  • Perform inventory of record holdings in EPA offices
  • Reviews proposed electronic systems during design phase to ensure recordkeeping requirements and public access requirements are incorporated
  • Provide necessary support to ensure accountability, transparency, and regulatory requirements are met
  • Serves as department/agency senior technical expert on agency-wide electronic and non-electronic records management issues
  • Advises senior program managers, and Federal Record Center on adequacy of documentation and creation and management of agency records, keeping senior management informed on current and projected operational requirements, issues, legislative, and regulatory matters
  • Facilitates communications among these offices in matters relating to records/information assets and management of risks to those assets
  • Participates in Department/Agency capital planning process for all major information systems to ensure that records management functionality appropriate to records/information assets support is included in system design
  • Advises program managers and IT managers on metadata requirements necessary to achieve this functionality
  • Perform general office duties such as, pulling files when requested, making copies, and processing request through electronic systems
  • Routinely maintain filing, record-keeping, and records management systems
  • Aide in answering and routing phone calls, taking messages, providing records, and greeting EPA staff and customers
  • Train EPA staff and managers on latest electronic systems
  • Prepare monthly and weekly reports as necessary, create and edit correspondence, letters, memoranda, and reports
  • Respond to inquiries and interprets rules, regulations, policies, and SOP procedures
  • Produced, assembled, and maintained all files and loose documents using document and records management programs
  • Review operating practices and implement improvements where necessary
  • Delivered services to customer locations within specific timeframes
  • Demonstrated strong organizational and time management skills while managing multiple projects
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution
  • Exercised leadership capabilities by successfully motivating and inspiring others
  • Cultivated interpersonal skills by building positive relationships with others
12/2012 to 06/2016
Contractor SAIC / Toeroek Associates, Inc City, STATE,
  • Data Entry, R6 EPA, Hours worked – 40 per week
  • Compiled and entered data for charts, graphs, databases, summaries, and reports
  • Built, maintained, and update inventory: of active and inactive records as well as litigation records on hold
  • Archived and lifted boxes weighing at least 50lbs to be sent to federal records center
  • Responsible for effective and appropriate management of Environmental Protection Agency's records from their creation through to their eventual disposal/archive
  • Upon request provided paper documents as well as information on how to gain access to electronic records using SEMS
  • Processed case reports, voluntary statements, and summaries for EPA Agents, and Auditors, for cases in litigation
  • Ensured that legal obligations were met for creation and retention of both paper and electronic records
  • Updated and maintained office calendar of appointments, activities, and meetings for supervisors
  • Assisted EPA personnel with record verification as requested
  • Worked closely and proactively with legal counsel within Department/Agency to ensure that records/information assets are managed to ensure government accountability, protect interests of public, and mitigate records-related litigation risks
  • Took dictation and minutes and accurately entered data
  • Researched and Analyzed FOIA/PA information to respond to requests and develop status reports to support agency reporting requirements;
  • Prepared responses to FOIA requesters and agency management as requested; liaison with agency FOIA Contact Officers
  • Used information technology such as computers in administering, and managing information, as well as for wide variety of record keeping, correspondence, and tracking operations throughout government information management lifecycle
  • Redacted documents in accordance with agency/entity FOIA protocols which include annotating appropriate FOIA exemptions on records
  • Supervised, coached, and trained lower level staff
  • Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
10/2002 to 06/2011
Computer Record Controller Dallas Independent School District / Charles A. Gill City, STATE,
  • Hours worked – 40 per week
  • Overseen proper reporting and recordkeeping related to student attendance and enrollment including transfers, withdrawals, statistical reports, and census cards
  • Ensured students, parents, and others who visit office received proper assistance in matters relating to enrollment, transfer, attendance, etc.
  • Maintained adequate and accurate student records regarding class schedule, transcripts, and attendance
  • Served as official record keeper and administrative assistant for campus
  • Interface with other school districts concerning student transfer records using electronic systems
  • Planned and scheduled tasks, taking into consideration school priorities and departmental calendar
  • Understood and correctly used computer systems to support data transmissions, student database inquiry's, and printed products
Expected in to to
: Computer Science
ITT Technical Institute - Dallas,
Expected in to to
: Criminal Justice
Navarro Jr. College - Corsicana, TX,
Expected in 05/2000 to to
High School Diploma:
David W. Carter High School - Dallas,

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Resume Overview

School Attended

  • ITT Technical Institute
  • Navarro Jr. College
  • David W. Carter High School

Job Titles Held:

  • Records Management II
  • Contractor
  • Computer Record Controller


  • Some College (No Degree)
  • High School Diploma

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