Reliable and punctual Sales Associate who possesses an excellent work ethic and more than 20 years in retail. Areas of expertise include inventory, cash management and exceptional customer service.
Inventory control procedures
Cash handling accuracy
Strong communication skills
10/2015 to Current
Reclass ManagerNapa Auto Parts － Indianapolis, IN
Processed shipments and maintained organized stock shelves.
10/2014 to 10/2015
Commercial ManagerAdvance Auto Parts － Indianapolis, INBuilt customer confidence by actively listening to their concerns and giving appropriate feedback. Opened and closed the store, which included counting cash drawers and making bank deposits. Answered customers' questions and addressed problems and complaints in person and via phone. Helped customers select products that best fit their personal needs.
04/2011 to 10/2014
Store ManagerCarquest Auto Parts － Greenfield, INOffered exceptional customer service to differentiate and promote the company brand. Oversaw all daily operations of 1Kept the showroom clean and maintained neat, orderly product displays. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Recruited, hired, developed and retained retail talent for the company. Processed shipments and maintained organized stock shelves. store locations. Opened and closed the store, which included counting cash drawers and making bank deposits. Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store.
Education and Training
High School Diploma: General StudiesNorth Central High School － Indianapolis, IN, USA
CNA License: NursingJ. Everett Light Career Center － Indianapolis, IN, USA