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receptionist veterinary assistant resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Ambitious receptionist offering 5 years of experience in customer-facing administrative roles. Displaying key strengths in multi-tasking and proficiency. Ready to enhance company image by providing friendly, effective services to all clients.

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

Attentive Receptionist with 5 years organizing documents, providing administrative support to staff members. Skilled at arranging appointments and maintaining office calendars. Organized professional with expertise in telephone communication and cold-calling potential clients.

Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing 5 years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.

Skills
  • Business operations understanding
  • Multi-line telephone skills
  • Recordkeeping and bookkeeping
  • Office equipment operations
  • Organization and efficiency
  • Meticulous and organized
  • Data entry
  • Technologically savvy
  • Multitasking and prioritization
  • Document control
  • Correspondence management
  • Working collaboratively
Experience
04/2019 to Current
Receptionist/Veterinary Assistant Vetcor Los Angeles, CA,
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Entered data in Avimark and Cornerstone software to keep records of Client and Patient information.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Maintained financial records to verify timely clearance of credit and debit activities.
  • Directed and oversaw office personnel activities.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Restrained and stabilized animals during examination and treatment to prevent injuries.
  • Organized operating room ahead of procedures and assisted veterinarians during surgeries.
  • Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
  • Triaged scheduled or emergency patients to route to appropriate surgeon or treatment area.
  • Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
09/2017 to 04/2019
Receptionist/Veterinary Assistant Vetcor Lowell, MA,
  • Worked with office manager to attain operational goals.
  • Trained employees on Avimark and answered employee technological questions.
  • Prepared and communicated treatment plan instructions for patients to facilitate at-home and continuing care.
  • Kept office organized and well-stocked to maximize operational efficiency.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Communicated with outside offices to obtain records and transfer files for client/patient needs.
  • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
  • Greeted visitors and directed them to appropriate areas, verifying reasons for visit and personal information.
  • Greeted incoming patients and verified paperwork to manage smooth intake processes.
  • Answered office phone and emails to schedule appointments, forward information and complete requests.
10/2016 to 09/2017
Manager/Dog Groomer Petco City, STATE,
  • Developed long-term relationships with clients and bonded with animals through regular contact.
  • Supported animal health by keeping areas clean, neat and properly sanitized.
  • Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
  • Cared for pets during owners' absences.
  • Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
  • Washed, groomed and trimmed each animal to enhance coat health.
  • Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Education and Training
Expected in 06/2010
High School Diploma:
Albert G. Lane Technical High School - Chicago, IL,
GPA:
Expected in
:
City Colleges of Chicago - Wilbur Wright College - Chicago, IL
GPA:

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Resume Overview

School Attended

  • Albert G. Lane Technical High School
  • City Colleges of Chicago - Wilbur Wright College

Job Titles Held:

  • Receptionist/Veterinary Assistant
  • Receptionist/Veterinary Assistant
  • Manager/Dog Groomer

Degrees

  • High School Diploma
  • Some College (No Degree)

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