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receptionist vet tech resume example with 5 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 4+ years of relevant work experience to your team.

Skills
  • Payment Processing
  • Staff Recruiting
  • Effective Multitasking
  • Verbal and Written Communication
  • Staff Meetings
  • Record Request Management
  • Organization and Time Management
  • Call Transfers
  • Filling Prescriptions
  • Customer Service
  • HIPAA Guidelines
  • Veterinary Terminology
  • Front Desk Operations
  • Teamwork and Collaboration
  • Patient Data Processing
  • Cleaning and Sterilizing
  • Office Supplies and Inventory
  • Appointment Scheduling
  • Technical Library Maintenance
  • Exam Room Preparation
  • Medical Recordkeeping
  • Reminder Calls
  • Animal Loading and Unloading
  • Dental Procedures
  • Emergency First Aid
  • Animal Vaccinations
  • Anesthesia Administration
  • Treatment and Research Records
  • Client Counseling
  • Post-Surgical Monitoring
  • Humane Animal Restraints
  • Prescriptions Management
  • Equipment and Instrument Sterilizatoin
  • Bathing and Nail Clipping
  • Euthanasia Assistance
  • Laboratory Testing
  • Physical Examinations
  • Animal Health
  • Ear Cleaning
  • Patient Discharges
  • Veterinary Care
  • Medical Triage
Work History
06/2020 to Current
Receptionist / Vet Tech Bcfs Remote, MS,


  • Took active role in patient planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Carried out day-day-day duties accurately and efficiently.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Resolved customer problems and complaints.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
  • Administered medications to animals in treatment and documented changes in condition.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
  • Answered owner animal health questions and advised on best care practices.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Bathed and dipped dogs afflicted with different parasitic infections and applied specific medications for itch relief.
01/2018 to 04/2019
Direct Care Worker Volunteers Of America Minneapolis, MN,
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Documented vitals, behaviors and medications in client medical records.
01/2014 to 07/2015
Server Cracker Barrell Old Country Store City, STATE,
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
Education
Expected in 08/2015 to to
Psychology :
Welch College - Gallatin, TN
GPA:
Expected in 05/2015 to to
High School Diploma :
Tremont High School - Tremont, MS,
GPA:
  • Received Scholarship For Welch college

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Resume Overview

School Attended

  • Welch College
  • Tremont High School

Job Titles Held:

  • Receptionist / Vet Tech
  • Direct Care Worker
  • Server

Degrees

  • Psychology
  • High School Diploma

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