Organized Receptionist Administrator with great time management, multitasking and scheduling skills. Works well in fast-paced, changing and challenging environments. Dependable in handling operational needs and improving office performance.
Skills
Scheduling and calendar management
Report writing
Accounts payable and receivable
Event coordination
Data entry
Training & Development
Clerical
File and data retrieval systems
Time management
Organization
Critical thinking
Decision-making
Organizational skills
Communication
Working collaboratively
Relationship building
Supervision
Teambuilding
Experience
Receptionist Supervisor, 03/2020 - Current Five Star Quality Care, Inc. – Phoenix, AZ,
Handled diverse needs for clients in-person, by phone or through email.
Displayed professional standards at reception desk to impress visitors.
Maintained office supply inventory and placed orders to meet demand.
Coordinated appointment calendar and balanced schedules to promote optimal productivity.
Received parcels, routed mail and opened packages for staff.
Obtained and processed payments from clients for products and services.
Managed office cleaning and sanitizing to comply with infection control protocols.
Tracked and coordinated preventive maintenance and pressing repairs with outside vendors.
Greeted customers, answered general questions and directed to appropriate locations.
Maintained office safety by screening visitors, updating logs and issuing temporary passes.
Monitored schedules and calendar obligations for executives.
Developed reports and documents with outlook by taking dictation and transcribing meeting notes.
Implemented new recordkeeping and documenting systems to improve organization and traceability.
Handled supply purchases and inventory management for office operations and equipment maintenance.
Utilized active listening skills to quickly resolve problems.
Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Demonstrated consistent operational excellence to maintain stellar office reputation.
Managed work requests, new orders, and pricing changes while coordinating logistics to verify delivery dates.
Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
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