receptionist personal assistant resume example with 6+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Results-oriented Human Resources Professional with 10 years of experience in all aspect of Human Resources Management. Highly effective communicator who excels at building relationships at all organizational levels.

  • Accounting and Finance
  • Microsoft Office Suite Expertise
  • Trained in FMLA/ADA/EEO/WC Audit Preparation and Reporting
  • Onboarding, Recruitment, Hiring, and Exit Interviews.
  • Tax Reporting, Compliance, Workers Compensation, and Year-End filing.
  • ADP and Paychex Payroll Systems Proficient.
  • Compensation and Benefits Administrator.
  • Staff Training and Development
  • Human Resources Operations.
  • Office Management
  • Legal Documentation and Reporting
  • Meticulous and organized
  • Recordkeeping and Bookkeeping
  • Multi-line telephone skills
Work History
06/2020 to Current
Receptionist/Personal Assistant Bull Moose Tube Co Gerald, MO,
  • Answered and directed incoming calls using multi-line telephone system.
  • Organized and booked travel plans and itineraries, including transportation and overnight accommodations for Senior Partner.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Efficiently managed office scheduling and kept accurate notes on deadlines, motions and other dates.
  • Assisted attorneys by researching and consolidating information from legal resources.
  • Provided all types of clerical support in Billing Department.
  • Tussman Program System Proficient.
01/2016 to 10/2019
Corporate Human Resources Director Encore Rehabilitation Services Chatom, AL,
  • Developed the organization's policies, procedures and practices
  • Communicated changes in the organization's personnel policies and procedures and ensures that proper compliance is followed
  • Structured compensation and benefits according to market conditions and budget demands.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 5-10 weekly new hires.
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
  • Adhered to all federal and state guidelines and managed payroll and benefits for over 150 employees.
  • Facilitated communication and coordination between employees and management.
  • Consulted with legal counsel as appropriate, or as directed by the EVP, on personnel matters.
  • Prepared and processed payroll of entire personnel (currently using Paychex Payroll System) including quarterly tax filings, benefits, wage garnishments and new hire reporting.
  • Stayed current on EEO, ADA and other applicable federal and state policies governing employment.
  • Evaluated and resolved all performance-based and on-site incident employee injury claims.
Human Resources/Payroll Coordinator Beauty Schools Of America City, STATE,
  • Managed payroll for an organization of 250+personnel.
  • Worked with human resources to develop a streamlined way to track paid time off.
  • Developed and maintained internal control and processes for payroll.
  • Assisted with auditing and responding to company accountants.
  • Processed gross pay, state and federal tax withholding, social security, Medicare and other deductions for all employees.
  • Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references.
  • Reviewed human resource paperwork for accuracy and completeness by verifying, collecting and correcting additional data.
  • Developed and facilitated all new-hire orientations; Coordinated and conducted new hire pre-interviews.
  • Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits.
  • Acted as liaison between employees and insurance carriers to resolve problems and clarify benefits.
  • Processed unemployment claims and acted as the company representative at unemployment hearings.
12/2009 to 12/2011
Human Resources Assistant Beauty Schools Of America City, STATE,
  • Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
  • Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references.
  • Supported human resources staff with new hire orientations and monthly departmental meetings.
  • Completed employee employment verifications and unemployment paperwork in a timely manner.
  • Reviewed and corrected job offer letters for completeness and accuracy before approving their delivery.
  • Coordinated and conducted new hire pre-interviews.
  • Opened and properly distributed incoming mail.
Expected in 06/2007
High School Diploma:
Robert Morgan Educational Center - Miami, FL,
Expected in
Associate of Arts: Business Administration
Miami Dade College - Miami, FL

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Resume Overview

School Attended

  • Robert Morgan Educational Center
  • Miami Dade College

Job Titles Held:

  • Receptionist/Personal Assistant
  • Corporate Human Resources Director
  • Human Resources/Payroll Coordinator
  • Human Resources Assistant


  • High School Diploma
  • Associate of Arts

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