Receptionist Medical Assistant Receptionist resume example with 1+ years of experience
Energetic Job Title offering wealth of experience in interacting with office staff and patients, supply restocking and scheduling appointments. Hardworking, educated and willing to go extra mile to complete any task.
Flexible Job Title known for prioritizing patient care experience and supporting individual needs on personal level. Empathetic liaison between physician and doctor with focus on balancing patient concern with physician caseload. Multitalented, diplomatic communicator of broad-scale announcements to patients with confidence and sensitivity to unique impacts on community members.
Bilingual Medical Receptionist with over Number years experience in private medical office. Excellent skills managing complex appointment system to maximize revenues. Certified in Area of certification.
Patient-oriented Medical Receptionist with strong attention to detail, professional telephone etiquette and organization skills.
Goal-oriented and welcoming with proven history of modernizing traditional offices to maximize patient satisfaction. Dedicated to organization and collaboration with over Number years in Type industry. Trained in Software with excellent Area of expertise skills.
Capable Job Title adept at handling all medical administrative needs for busy Type practice. Knowledgeable about managing charts, forms and payments. Well-organized and proactive with good judgment and multitasking skills.
Multi-talented Job Title consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Maintain high-volume medical office environments by efficiently coordinating files, appointments and other patient needs. Proven skills in Type and Type environments with expertise in managing provider requirements. Positive and upbeat with excellent interpersonal communication skills.
- Payment collection
- Reminder calls
- Electronic Medical Records
- Patient Scheduling
- Insurance Verification
- Account management
- Appointment Scheduling
- Problem resolution
- Supervision
- Team management
- Project organization
- Process improvement
- Operational improvement
- Medical Records Management
- Insurance claims
- Customer/Client relations
- Correspondence distribution
- Security awareness
- Documentation and reporting
- Verbal and written communication
- Technical Support
- Scheduling
- Time management
- Bookkeeping
- Multi-line Telephone Systems
- Telephone skills
- Organization skills
- Performance improvement
- Order fulfillment
- Complaint resolution
- Professional telephone demeanor
- Creative problem solving
- Multi-line phone talent
- Recordkeeping strengths
- Good listening skills
- Staff education and training
- Receiving support
- Store opening and closing
- Relationship development
- Cash Handling
- Learning strategies
- Organizational performance
Painesville, OH, 06/2019 - 11/2019
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Organized paperwork such as charts and reports for office and patient needs.
- Completed skilled administrative work to support all office staff and operational requirements.
- Maintained current and accurate medical records for over Number patients.
- Managed master calendar and scheduled appointments for Number providers based on optimal patient loads and clinician availability.
- Enhanced office efficiency by handling Number+ callers per day.
City, STATE, 07/2015 - 04/2016
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Exceeded service objectives by applying proven customer service and sales best practices.
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Managed customer relations and customer service through daily communication and interaction.
- Handled over Number calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
- Ordered and received products and supplies to stock kitchen areas.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Verified proper portion sizes and consistently attained high food quality standards.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Reviewed and resolved differences between accounting information and cash drawer.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Reviewed weekly sales circulars and monitored price changes.
- Assisted customers with special services, account updates and promotional options.
- Checked prices for customers and processed items sold by scanning barcodes.
City, STATE, 10/2014 - 07/2015
- Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
- Moved and lifted heavy loads of merchandise using Type equipment.
- Unboxed product and placed on shelves according to layout and planogram guidelines.
- Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
- Used Software to record received, counted and stored stock items.
- Met incoming trucks and used forklifts to move pallets to staging areas.
- Checked for outdated and overripe grocery items and removed from inventory.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Located needed merchandise in inventory using Type software and placed on skids for transport to shelves.
- Collected assigned merchandise and transported to store floor locations using hand trucks.
- Hauled Type and Type items from stock, using Type equipment and placed on correct store shelves.
- Scanned shelves and product cases to locate expired, outdated and spoiled items.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
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Resume Overview
School Attended
- Albert Einstein High School
Job Titles Held:
- Receptionist/Medical Assistant Receptionist
- Cook/Cashier
- Overnight Stock Associate
Degrees
- High School Diploma
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