Receptionist/ Medical Assistant Resume Example Company Name

RECEPTIONIST/ MEDICAL ASSISTANT

Summary

Friendly and upbeat Dental Assistant with 6 +years of success building strong relationships with patients and providing quality support during dental procedures. Knowledgeable and experienced in radiographs, appointment setting and restorative procedures. Able to work well with all personality types when interacting with patients and staff.

Skills

Treatment room setup
Taking X-rays
Patient confidentiality
Disinfecting rooms and equipment
Patient schedule management
Sterilization techniques
Restorative procedures

Periodontics
Restorative dentistry
Strong writing and verbal skills
Detail-oriented
Multitasking
Four-handed procedures
Some oral surgery experience (wisdom teeth removal)

Experience

03/2019 - CurrentCompany NameCity, State

Receptionist/ Medical Assistant

Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties
Met incoming customers with professional approach and provided friendly, knowledgeable assistance
Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions
Kept reception area clean and organized to offer positive first impression to every visitor
Sorted incoming mail and directed to correct personnel each day
Took accurate messages for staff and management to facilitate open and speedy communication
Sterilized medical equipment after each procedure
Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests
Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research
Answered appointment calls
Prepared patients for examinations, taking vital signs and updating medical histories
Completed and submitted clinical documentation in accordance with agency guidelines
Kept facility stocked with necessary supplies, equipment and instruments
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes
Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files
Completed preventative maintenance, inspections and electrical safety testing

05/2018 - 11/2018Company NameCity, State

Dental Assistant

Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review
Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient
Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work
Assisted dentists in permanent and temporary restorative procedures, including applying dental fillings, placing temporary crowns, seating permanent crowns, impressions for dentures and whitening procedure
Applied sealants and protective coatings to teeth, protecting enamel and preventing cavities
Instructed patients on postoperative care to protect dental work and promote healing
Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches
Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment
Instructed and educated patients to prepare for oral surgery by going over home care instructions, answering all possible questions
Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums
Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated
Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration

03/2011 - 02/2017Company NameCity, State

Dental Assistant

Abide by OSHA and HIPPA
Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient
Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures
Scheduled cleanings and dental appointments for patients
Educated patients on treatment procedures and post-procedure home care
Instructed patients on postoperative care to protect dental work and promote healing
Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration
Preparing young patients for procedures using nitrous oxide
Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment
Applied sealants and protective coatings to teeth, protecting enamel and preventing cavities
Took patients' blood pressure, pulse and temperature to record in patients' charts
Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated
Coordinated and managed patient care with efficiency and professionalism by scheduling appointments and educating patients/parents
Supported dentist chairside with procedures including fillings, primary crowns, extractions and pulpotomies
Sterilized tools, exam chair, trays and surfaces for clean and safe dental office
Gathered medical information, dental health history and vitals from patients

Education and Training

2010City

High School DiplomaWashington Marion High Shcool

2011City

Certified Dental Assistant in Dental AssistingAcademy of Acadiana

Resume Overview

School Attended

Washington Marion High Shcool
Academy of Acadiana

Job Titles Held:

Receptionist/ Medical Assistant
Dental Assistant

Degrees

High School Diploma
Certified Dental Assistant in Dental Assisting

Receptionist/ Medical Assistant Resume Example

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