receptionist medical assistant resume example with 13+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Accomplished and energetic receptionist with a solid history of achievement in a medical office setting. Motivated with strong organizational and prioritization abilities. Areas of expertise include, but are not limited to, patient scheduling, patient referrals and insurance authorizations. Tough I have worked solely in the medical field, I am a quick learner and feel I would be a valuable asset to any office setting.
***I have been a stay-at-home mom since the birth of my second child in 2014, thus the gap in my work history.
Skills
Taking Client Histories
Clerical Support
Office Supplies and Inventory
Insurance Claims
HIPAA Guidelines
Compassionate Care
Front Desk Operations
Preparing Treatment Rooms
Cleaning and Sterilizing
Patient Data Processing
Advising Patents
Medical Recordkeeping
Organization and Time Management
Medical Report Preparation
Patient Records Gathering
Invoice Preparation
Intake Interview
Reminder Calls
Medical Records and Documentation
Checking Patient Details
Patient Referral
Patient Health Information Access
Call Transfers
Patient Correspondence
Medical Transcription
Outpatient Procedures
Referral Tracking
Height and Weight Measurement
Patient Reception
Referral Verification
Medical Records Verification
Maintaining Financial Records
Message and Report Transcription
Order Purchasing
Document Control
Calendar and Appointment Management
Allscripts EHR
Collecting Patient Specimens and Tests
Appointment Booking
Medical Histories and Vital Statistics
Patient Interviews
Pharmacy Correspondence
Prescription Refills
Education
National Institute of Technology Cross Lanes, WV, Expected in 06/2000 ā āDiploma:Medical Business And Clinical Specialties - GPA:
Ripley High SchoolRipley, WV, Expected in 05/1996 ā āHigh School Diploma: - GPA:
Work History
Usa Vein Clinics - Receptionist/Medical Assistant Glendale, CA, 03/2011 - 03/2014
Adhered to strict HIPAA guidelines to protect patient privacy.
Managed multi-line phone system and pleasantly greeted patients.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Organized paperwork such as charts and reports for office and patient needs.
Transcribed phone messages and relayed to appropriate personnel.
Checked patient insurance, demographic and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
Completed patient referrals to other medical specialists.
Maintained current and accurate medical records for patients.
Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Supported office staff and operational requirements with administrative tasks.
Enhanced office productivity by handling high volume of callers per day.
Responded to correspondence from insurance companies to verify patient's coverage.
Referred and screened patients to make best use of resources, triage staff and serve community members.
Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
Assisted in working up patients and assisting in surgeries when required
Adhered to strict HIPAA guidelines to protect patient privacy.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed multi-line phone system and pleasantly greeted patients.
Helped patients complete necessary medical forms and documentation.
Checked patient insurance, demographic and health history to keep information current.
Maintained current and accurate medical records for patients.
Organized paperwork such as charts and reports for office and patient needs.
Transcribed phone messages and relayed to appropriate personnel.
Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Completed patient referrals to other medical specialists.
Supported office staff and operational requirements with administrative tasks.
Enhanced office productivity by handling high volume of callers per day.
Responded to correspondence from insurance companies to verify patient's coverage.
Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
Referred and screened patients to make best use of resources, triage staff and serve community members.
Disseminated sensitive patient information and coordinated with translators to offer personalized service to individuals from diverse backgrounds.
Encore Capital - File Clerk Phoenix, AZ, 06/2000 - 01/2003
Pulled patient charts for physicians to prepare physicians for appointments.
Initiated patient medical records by creating and processing patient care record folder with patient demographics and medical history information.
Performed general office duties such as faxing and scanning documents and sorting incoming and outgoing mail to improve overall office productivity.
Maintained patient confidence by keeping patient records information confidential.
Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
Gathered patient information by collecting demographic information from variety of sources.
Delivered charts to assigned areas of hospital by following established routing procedures.
Prepared necessary correspondence related to medical records of patients such as sending lab results to outside physicians.
Conducted periodic inspections of files to verify correct placement, legibility and proper condition.
Cleaned up files regularly by removing outdated information for archival or disposal.
Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
Processed correspondence, conducted post office pick-ups, and distributed mail to appropriate parties.
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