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Receptionist/Junior Dental Assistant Resume Example

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RECEPTIONIST/JUNIOR DENTAL ASSISTANT
Summary
Amateur Graphic Artist with an attention to details in order to produce aesthetically appealing products. 
 
Fast learner with exceptional adaptability to meet the demands of specified job description.
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Experience in a variety of designs, logos and marketing packages designed to strengthen business competence.
 
Enthusiastic and creative Visual Designer with exceptional flexibility and resourcefulness.
 
Driven Graphic Artist adept at managing heavy workloads while focusing on designing creative, visually-appealing graphics.
 
Visual Designer who leverages excellent communication, interpersonal and client management skills to produce outstanding visual products.
 
Web Designer who thrives in a highly collaborative, fast-paced environment.
 
Effectively governed kitchen staff in the absence of owners.
Highlights
  • Computer Proficiency
  • Internet Sales
  • Adobe Illustrator
  • Adobe Photoshop
  • Microsoft PowerPoint
  • Microsoft Word
  • Social media knowledge
  • Ability to prioritize
  • Multi-Task Management
  • Customer Relations
  • Business correspondence
  • Research and Development 
  • Telephone skills 
  • Fluent in Cantonese
Accomplishments
  • Successfully built an aesthetically appealing website for a restaurant.
  • Completed an array of courses in Commercial Art and Graphic Arts.
Experience
Receptionist/Junior Dental Assistant 12/2015 to 01/2016 General/Cosmetic Dentistry Palm Beach Gardens, FL
  • Answered all inbound phone calls and returned daily messages.
  • Greeted and prepared patients for dental appointments.
  • Thoroughly gathered all necessary details for new patients.
  • Delivered appropriate preoperative medication and postoperative instructions as prescribed by dentist.
  • Delegated patient concerns and followed-up on all major procedures.
  • Sympathized with difficult or emotional patient situations and promptly responded to their needs.
  • Coordinated appointment schedules for both the dentist and hygienist.
  • Utilized dental software to make appointments, verify/update insurance benefits, recall patients, and made notations to patient accounts.
  • Supported all staff in ensuring the practice is running optimally.
  • Properly sterilized dental equipment, dental appliances, and examination rooms in accordance with infection control policies.
  • Worked chairside with the doctor in completing complex surgical treatments involving partially and fully impacted teeth that required a surgical handpiece for sectioning of teeth.
  • Relieved Dental Assistants in long procedures.
  • Assisted staff in the use of an intraoral scanner, 3Shape.
  • Composed a new insurance verification form (with the updated CDT codes). 
Paid Internship 04/2015 to 10/2015 Peterson Dental Lab Delray Beach, FL
  • Scanned impressions with the use of CAD/CAM technology.
  • Opaqued copings and bridges.
  • Learned all 32 teeth and the popular teeth shades commonly used.
Assistant Manager 06/2004 to 07/2014 Golden Wok Chinese Restaurant Palm Beach Gardens, FL
  • Proficiently switched between positions as Assistant Manager, Cashier, Food Packager and Delivery Driver mid shift to support the needs of the restaurant.
  • Communicated with customers regarding orders, comments, questions, and complaints.
  • Ensured customers had a positive experience.
  • Exhibited thorough knowledge of menu items and made recommendations when requested.
  • Accepted payment from customers and made adjustments as necessary.
  • Correctly calculated charges, placed orders, and collected payments.
  • Confirmed that all tickets were paid and accounted for.
  • Completed opening and closing duties, including restocking items and closing out the cash drawer.
  • Regularly updated the computer system and website with current pricing.
  • Constructed an online website dedicated to the business.
  • Assisted co-workers with side-work in cleaning and preparing various foods.
  • Reviewed the quantity and quality of received products from suppliers.
  • Effectively used and sold items in stock to decrease waste and profit loss.
  • Oversaw kitchen employee operations to ensure production levels and service standards were maintained
Education
Bachelor of Science: Neuroscience 2014 Florida Atlantic University Boca Raton, FL Overall GPA: 3.22
Associate of Arts 2012 Palm Beach State College Palm Beach Gardens, FL Overall GPA: 3.33
Dental Experience
  • Junior Dental Receptionist/Assistant - General/Cosmetic Dentistry, 2015-2016
  • Paid Internship - Peterson Dental Lab, 2015
  • Course - Introductory to Dentistry and Lab, 2015
  • Shadowing Internship - General Dentistry, 2014
Skills
  • Critical Thinking
  • Strong creative vision
  • Fast learner
  • Adaptable
  • Articulate and well-spoken 
  • Strong interpersonal skills
  • Engaging personality
  • Manual dexterity
  • Comfortable standing for long time periods
  • Flexibility with hours
  • Computer Proficiency
  • Type 50 WPM
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Resume Overview

Companies Worked For:

  • General/Cosmetic Dentistry
  • Peterson Dental Lab
  • Golden Wok Chinese Restaurant

School Attended

  • Florida Atlantic University
  • Palm Beach State College

Job Titles Held:

  • Receptionist/Junior Dental Assistant
  • Paid Internship
  • Assistant Manager

Degrees

  • Bachelor of Science : Neuroscience 2014
    Associate of Arts 2012

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