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Receptionist/ Insurance Processer Resume Example

Resume Score: 90%

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RECEPTIONIST/ INSURANCE PROCESSER
Professional Summary
Empathetic dental  professional with a record of reassuring and alleviating patient fears. Enthusiastic about dental health and enjoys educating patients..
Skill Highlights
  • Appointment scheduling proficiency
  • Insurance billing specialist
  • Front office procedures expertise
  • Dentrix
  • Insurance verification competency
  • Skilled in patient settings
  • Patterson Eagle Soft
Professional Experience
Receptionist/ Insurance Processer
August 2011 to Current
Painless Dentistry - Charlotte, MI
  • Coordinated appointment schedules for both the dentist and hygienist. Routinely completed inventory, supply orders and restocked supplies. Reviewed status of waiting room on a routine basis to ensure that patients were being seen in a timely fashion. Provided appropriate postoperative instructions as prescribed by dentist. Thoroughly gathered and recorded medical and dental histories of patients. Correctly arranged instrument trays prior to dental procedures and surgeries. Duplicated x-rays when requested by insurance companies. Expertly filed patients' charts and processed billing and payments. Managed invoices and transaction receipts. Proficiently assisted dentist with diagnostic, preventative, general, orthodontic, endodontic, surgical and periodontic procedures.  . Greeted and prepared patients for dental examinations. Properly sterilized dental equipment and examination rooms in accordance with infection control policies. Effectively operated x-ray machines and developed x-rays. Consistently ensured the functioning and sterilization of equipment being used.
  • Delivered preoperative and postoperative care. Answering phones, greeting patients, scheduling patients, creating and presenting treatment Plans, charging and collecting fees, arranging payment options, verifying insurance, management of coverage books in Eaglesoft, filing insurance claims, credit card processing, making care calls, confirmation calls, collection calls, and tracking supplies.
Office Manager/Dental Assistant/Receptionist
September 1992 to January 2011
Stayner Haller, D.D.S. Practice Limited to Endodontics - Lansing, MI
  • Answering phones, greeting patients, scheduling patients, charging and collecting Fees, filing insurance claims, credit card processing, accounts receivable management, Making bank deposits, typing and filing, tracking and ordering supplies, chairside assisting, Sterilization, hand developing radiographs, maintenance of equipment, overseeing service calls, and training and overseeing part -time assistant.
Bookeeper/Secretary
86 - 9 Pollok Trucking - Williamston, MI
  • Computer files management, permit applications, management of bank accounts, Tax preparation, part dispatch, and scheduling pick-up and delivery of loads.
Clerk
January 1984 to January 1986
Weight Watchers of Western MI - Lansing, MI
  • Greeting customers, charging and collecting fees, obtaining confidential Information, inventory management, and answering phones.
Education and Training
Zenas, D.D.S : 8/92Williamston, MI
Externship Studies: 160 hours of practical experience including: Chairside assisting, lab procedures, sterilization, and front office procedures. Also, I assumed all duties for vacationing dental assistants in the office. : 6/92Ross Medical Education Center - Lansing, MI
Dental Assisting Program
Graduate : 3/91Lansing Community CollegeRadiology certified, Chairside Assisting, Dental Terminology, Dental Materials, Dental Lab, Dental Specialties, Oral Pathology, Dental Anatomy , and Physiology, and Dental Office Procedures including filing insurance claims. Dental Hygiene Studies: Biology, Anatomy, Business, Psychology, Computers, and Microbiology.
Business Administration Business, Arts and Sciences, Personal Development, and Psychology, 6/88Spring Arbor College - Spring Arbor, MIBusiness Administration Business, Arts and Sciences, Personal Development, and Psychology
Graduate : 6/87Williamston High School - Williamston, MI
Personal Information
Self motivated - self starter, dependable, work well under pressure, excellent at multi-tasking, accurate, fast learner, and enjoy working with people.
Additional Information
  • SPECIAL SKILLS: Self motivated - self starter, dependable, work well under pressure, excellent at multi-tasking, accurate, fast learner, and enjoy working with people.
Skills
accounts receivable, Anatomy, Biology, Oral, credit, delivery, dental assistants, filing, front office, insurance, inventory management, Materials, Office, Pathology, Physiology, pick, presenting, Psychology, Radiology, scheduling, Tax preparation, Answering phones, treatment Plans, typing, radiographs
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Resume Overview

Companies Worked For:

  • Painless Dentistry
  • Stayner Haller, D.D.S. Practice Limited to Endodontics
  • 86 - 9 Pollok Trucking
  • Weight Watchers of Western MI

School Attended

  • Ross Medical Education Center
  • Lansing Community College
  • Spring Arbor College
  • Williamston High School

Job Titles Held:

  • Receptionist/ Insurance Processer
  • Office Manager/Dental Assistant/Receptionist
  • Bookeeper/Secretary
  • Clerk

Degrees

  • Zenas, D.D.S : 8/92
    Externship Studies: 160 hours of practical experience including: Chairside assisting, lab procedures, sterilization, and front office procedures. Also, I assumed all duties for vacationing dental assistants in the office. : 6/92
    Dental Assisting Program
    Graduate : 3/91
    Business Administration Business, Arts and Sciences, Personal Development, and Psychology , 6/88
    Graduate : 6/87

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