Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
OBJECTIVE
Experienced administrative assistant looking to obtain a position within a company delivering professional growth, as a receptionist, whom desire input of a leader providing overall company's success by delivering excellent written and verbal communication skills, expertise in clerical and administration while being efficient and exceedingly organized in order to create a well work environment.
SKILLS AND ABILITIES
- Fluent in both English and Spanish.
- Proficient in computer literacy (Internet, Microsoft Word, Excel, Outlook, PowerPoint, and 50-65 WMP).
- Working knowledge of office equipment (Fax, printers, telephone system, etc.).
- Excellent written and verbal communication skills.
- Friendly and professional demeanor.
- Strong interpersonal skills.
- Resourceful in the completion of daily tasks with minimal supervision.
- Adept multi-tasked, well organized, and detail-oriented.
- Capable of working well under pressure.
Education
Columbus High School, CA, US Downey, CA, Expected in 06/2005 – – High School Diploma : - :
Career Colleges of America - South Gate CA, US, Expected in 2006 – – License/ Certificate : Medical Assistant - :
Work History
Oppenheimer & Co - Receptionist/HR Assistant
Troy, MI, 03/2015 - 02/2018
Troy, MI, 03/2015 - 02/2018
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Operated multi-line telephone system to independently handle over [Number] calls each day.
- Kept reception area clean and neat to give visitors positive first impression.
- Sorted and distributed mail correspondence between departments and personnel, including parcel packaging, preparation and efficient shipping.
- Directed incoming calls to internal personnel and departments, routing to best-qualified entity to respond to callers' needs.
- Scheduled office meetings and client appointments for team of [Number] professional [Job titles] .
- Routed incoming mail and messages to relevant personnel without delay.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
- Greeted customers and visitors in-person and via telephone calls.
- Scheduled and confirmed appointments and meetings for [Job Title] .
- Assisted in administrative duties for office team, including making phone calls, copies and schedules.
- Maintained building security by monitoring logbook and issuing visitor badges.
- Corresponded with clients through email, telephone or postal mail.
- Entered daily data in computer systems and documented office activities.
- Supported various administrative duties by proofreading, transcribing and invoicing.
- Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Acted as first point of contact and set appointments for prospective clients.
- Collected, sorted, distributed and sent mail and packages.
- Handled complaints and questions, and re-directed calls to other team members as appropriate.
Pinnacle Technical Resources Inc - Receptionist
TN, State, 03/2014 - 12/2014
TN, State, 03/2014 - 12/2014
- Humbly greet all customers and direct them to their appointed stylist/masseur.
- Answering telephone calls and scheduling appointments.
- Responsible for all PO transactions, including opening and closing of the register.
- Light cleaning and hair salon upkeep, including filing, conduct purchase orders, organize receipts, stocking shelves, etc.
- Assist owner with scheduling job interviews and appointments, organize meetings, and provide additional administrative support as requested.
Dr. Sumcads Clinic - Receptionist/ Medical Assistant
City, STATE, 12/2007 - 09/2008
City, STATE, 12/2007 - 09/2008
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared initial patient charts for admission.
- Conducted machine safety checks according to facility policy.
- Call patients to conform appointments, answer incoming calls, greet clients and guest, and provide information in a friendly and courteous manner.
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School Attended
- Columbus High School, CA, US
- Career Colleges of America - South Gate
Job Titles Held:
- Receptionist/HR Assistant
- Receptionist
- Receptionist/ Medical Assistant
Degrees
- High School Diploma
- License/ Certificate
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