LiveCareer-Resume

receptionist front desk clerk resume example with 20+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Dedicated and focused with 39 years experience in various job settings. Over 20 years of experience in DME where I have been responsible for daily operations that cover communicating with physician offices, ordering medical equipment based on physician order volume, scheduling the set up of medical equipment, contacting insurance companies, ordering of office supplies and many other various duties. I have a well rounded experience and feel I would be a valuable asset to your team.

Skills
  • Meticulous attention to detail
  • Results-oriented
  • Self-directed
  • Dedicated team player
  • Schedule management
  • Self-starter
Experience
04/2018 to Current Receptionist/Front Desk Clerk The Dermatology Center | City, STATE,

As front desk receptionist I am responsible for checking patients in, entering  and scanning demographic information into Nextech , entering insurance information and verifying  coverage, answering phones and scheduling appointments. I am also responsible for scheduling return and surgery appointments, receiving referrals and scheduling accordingly. I also receive lab reports and scan and attach to electronic medical record for physician review. Responsible for prepping all charts for  patient appointments and mailing new patient welcome letters and packets for upcoming appointments. 





11/2005 to 04/2018 Customer Service Representative / DME Specialist American HomePatient/Lincare | City, STATE,

Responsibilities included working with physician offices and hospitals in obtaining written orders and supporting documentation for medical equipment, qualifying all equipment for insurance coverage based on insurance requirements, ordering of all medical equipment for placement based on physician orders received, loading all equipment into the asset inventory tracking software, scheduling equipment set up with patients, service technicians and respiratory therapist, scheduling follow up appointments with patients as needed, tracking patient follow up between patient and physician as required by insurance, verifying insurance coverage, obtaining authorizations based on payor source, collection of all applicable co-pays and deductibles. I was also responsible for every day functions of office such as ordering of office supplies, reconcile daily cash and all aspects of cleaning the building. I was employed by American Homepatient in St. Robert, Mo until they merged into Lincare in Rolla, Mo on 09/21/17. I remained at Lincare for 7 more months but left due to hostile working environment.

  

 


05/2003 to 04/2004 Customer Service Representative/DME Specialist Sands Mobility | City, STATE,

Responsibilities include working with physician offices and hospitals in obtaining written orders and supporting documentation for medical equipment, qualifying all equipment for insurance coverage based on insurance requirements, verifying insurance coverage and obtaining authorizations based on payor source and sending information to the billing office. 





03/1996 to 03/2003 Customer Service Representative / DME Specialist Four Rivers Homecare Equipment | City, STATE,

Responsibilities include working with physician offices and hospitals in obtaining written orders and supporting documentation for medical equipment, qualifying all equipment for insurance coverage based on insurance requirements, ordering of all medical equipment for placement based on physician orders received, loading all equipment into the asset inventory tracking software, scheduling equipment set up with patients, service technicians and respiratory therapist, scheduling follow up appointments with patients as needed, tracking patient follow up between patient and physician as required by insurance, verifying insurance coverage, obtaining authorizations based on payor source, collection of all applicable co-pays and deductibles. 

09/1987 to 06/1995 Various Positions Phelps County Regional Medical Center | City, STATE,
Reimbursement Specialist - Worked directly under CEO and CFO. Responsible for auditing all payor claims and correcting payor errors with applicable payor.
 
Collections Clerk - Responsible for collecting outstanding accounts, arranging payment schedules and assisting in documents for court when required. 
 
Patient Account Representative - Responsible for obtaining all required information to bill insurance and working the explanation of benefits and resubmitting of claims. Direct billing of claims to medicare, medicaid and commercial insurance utilizing the UB-82 and 1500 forms.
 
Registration Clerk - Responsible for obtaining patient demographics and insurance and all signed forms for billing and registration. This routinely required going to the emergency room and stress center for mental health patients to obtain necessary forms and information.
 
Switchboard Operator - Responsible for routing of all incoming calls to the hospital, transferring of calls to departments and patient rooms, paging physicians and transferring calls to physician.
 
Education and Training
Expected in 1987 GED | General Studies/GED Truman Education, Ft. Leonard Wood, MO GPA:
Expected in 1987 | Business and Office Technology Rolla Technical School, Rolla, MO GPA:
General study of Business and Office

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Truman Education
  • Rolla Technical School

Job Titles Held:

  • Receptionist/Front Desk Clerk
  • Customer Service Representative / DME Specialist
  • Customer Service Representative/DME Specialist
  • Customer Service Representative / DME Specialist
  • Various Positions

Degrees

  • GED

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: