Jessica Claire
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Professional Summary
- Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Accomplishments
- Documented and resolved Issue which led to Results.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Skills
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Work History
Receptionist, 09/2021 - Current
Creekview Health Center – Pleasanton, CA,
Creekview Health Center – Pleasanton, CA,
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Corresponded with clients through email, telephone or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Scheduled and confirmed appointments and meetings for senior management team.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
- Answered and quickly redirected large volume of calls on central system.
- Received and routed business correspondence to correct departments and staff members.
- Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
- Aggregated and prepared documentation and reports for office meetings, distribution and filing.
- Liaised with vendors, contractors and professional services personnel to properly process orders.
- Coordinated travel accommodations, agenda, and transportation for staff and out-of-town visitors.
Administration Assistant, 04/2019 - 10/2021
Dynamic Workforce Solutions – Selmer, TN,
Dynamic Workforce Solutions – Selmer, TN,
- Recorded expenses and maintained accounting records.
- Worked with supervisors and management to maintain status reports and update information for client projects.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Prepared weekly employee work schedules for team members.
- Drafted agendas, recorded minutes and created documents for meetings.
- Produced highly accurate internal and external letters and memoranda.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Coached new employees on administrative procedures, company policies and performance standards.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Scheduled office meetings and client appointments for staff teams.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Arranged rapid office equipment repair and maintenance with vendors.
- Created PowerPoint presentations for business development purposes.
- Maintained staff directory and company policy handbook for human resources department.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Performed research to collect and record industry data.
- Organized weekly staff meetings and logged minutes for corporate records.
Sales Manager, 08/2018 - 12/2018
Sunbelt Rentals, Inc. – Texas City, TX,
Sunbelt Rentals, Inc. – Texas City, TX,
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Organized promotional events and interacted with community to increase sales volume.
- Held weekly meetings with Job titles to identify techniques to overcome sales obstacles.
- Supervised sales team of Number people, stepping in to support employees and deliver smooth sales processes for clients.
- Produced contracts, reports, letters, and proposals for clients.
- Resolved customer issues quickly and managed over Number accounts to increase sales and meet quotas.
- Created effective strategies to target new markets after researching and analyzing competitor behavior.
- Aggressively pursued competitive accounts by differentiating company from competitors.
- Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Developed rapport with international suppliers and collaborated with factories to develop, design and select product for retail stores.
- Reorganized and optimized leads management by implementing Software CRM solution.
Cashier, 06/2016 - 08/2017
99 Restaurants – Salem, MA,
99 Restaurants – Salem, MA,
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Maintained cash drawer of $Amount or more per shift.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Completed inventory counts and ordered merchandise.
- Reviewed weekly sales ads and monitored price changes.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Set up new sales displays each Timeframe.
Education
High School Diploma : , Expected in 05/2018
Independence High School - Glendale, AZ
Independence High School - Glendale, AZ
- Member of Student council
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School Attended
- Independence High School
Job Titles Held:
- Receptionist
- Administration Assistant
- Sales Manager
- Cashier
Degrees
- High School Diploma
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