(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Highly motivated and committed National Certified Medical Assistant with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment. Conscientious Healthcare professional offering over 14 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Reliable Medical Support professional in an Outpatient Clinic environment. Expertly assist with office operations and physician support by gathering patient information and medical coding and billing for physicians. Cheerful during each patient interaction to improve satisfaction ratings and patient retention. Detail-oriented and knowledgeable in completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Conversational English abilities. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

  • Data Entry
  • Completing insurance forms
  • Patient Assessments
  • Patient Scheduling
  • Medical Records Management
  • Monitoring patient progress
  • First Aid/CPR
  • Data Entry and Database Software
  • Call Answering and Routing
  • Visitor and Customer Relations
  • Data Imports
Hamilton Technical College Davenport, IA Expected in 01/2006 Associate of Science : Medical Assisting - GPA : Professional development completed in Medical Assistant.
First Aid/CPR Certified

  • CPR and Life Support Certification, American Heart Association
  • Trained in EMR and Cerner
  • Certified Medical Assistant
Work History
Del Monte Fresh Produce Inc - Receptionist
Kankakee, IL, 03/2022 - Current
  • Maintained maintenance request database to log job information.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.
  • Responded to customer requests for products, services and company information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Oversaw high profile projects for by planning, designing, and scheduling phases.
Midland Care Connection - Medical Assistant
Kansas City, KS, 07/2020 - 03/2022
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Collected blood, tissue and other laboratory specimens and prepared for lab testing.
  • Audited charts and reviewed clinical documents to verify accuracy.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Documented vital signs and health history for patients in clinic and hospital environments.
CGH Medical Center - National Certified Medical Assistant
City, STATE, 02/2020 - 07/2020
  • Sanitized, restocked and organized exam rooms and medical equipment
  • Documented vital signs and health history for patients
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
  • Called and faxed pharmacies to submit prescriptions and refills
  • Obtained client medical history, including medication information, symptoms and allergies
Additional Information


*Kate Janssen, RN, Clinic Surgical Specialties Manager

XXX-625-4791 ext. 6167

101 E. Miller Rd.

Sterling, IL 61081

* Rebecca Drehman, NP


9XXX Springhill Rd.

Erie, IL 61250

*Lindsay Wohrley, AGNP-BC, MSN, RN


1942 Hidden Shores Drive

Dixon, Il. 61021

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    School Attended

    • Hamilton Technical College

    Job Titles Held:

    • Receptionist
    • Medical Assistant
    • National Certified Medical Assistant


    • Associate of Science

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