Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Business operations understanding
  • Organization and efficiency
  • Multi-line telephone skills
  • Meticulous and organized
  • Service-oriented mindset
  • Multitasking and prioritization
Experience
Receptionist , 12/2016 to 10/2021
Lobel FinancialSeattle, WA,
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Sorted incoming mail and directed to correct personnel each day.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Managed more than [Number] incoming calls per day.
  • Maintained financial records to verify timely clearance of credit and debit activities.
  • Coordinated and communicated with numerous clients daily to gather pertinent information.
  • Drafted professional business communication and answered phone calls and emails.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Answered office phone and emails to schedule appointments, forward information and complete task.
Receptionist, 02/2014 to 08/2016
Lobel FinancialTucson, AZ,
  • Processed payments and updated accounts to reflect balance changes.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Maintained front office cleanliness and organized supplies to increase [Type] task productivity.
  • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
  • Sanitized tanning beds
  • Sold tanning products lotions/tanning packages
Lead Kitchen Supervisor, 07/2011 to 10/2015
Healthcare Services GroupTorrance, CA,
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.
  • Inspected freezers and refrigerators prior to each shift to check temperature levels and verify proper functionality.
  • Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
  • Oversaw hiring, training and development of kitchen employees.
  • Maintained optimal inventory levels and kept food costs in line with budget limitations.
  • Managed kitchen staff team and assigned various stages of food production.
  • Planned and managed menus for weekly offerings and special events.
  • Developed and standardized new recipes to diversify kitchen offerings.
  • Managed inventory records and supply orders to cut costs by [Number]%.
  • Redesigned training program for new employees to decrease training time [Number]%.
Waitress , 06/2005 to 02/2010
The BoulevardCity, STATE,
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Minimized customer wait times by taking and filling large volume of orders each day.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Served plated dinners, oversaw buffet-style dinners and passed hors d'oeuvres for parties.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Cleared table and bussed dishes to allow for quick setups.
  • Set up dining room to meet hospitality and service standards.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Education and Training
High School Diploma: , Expected in 06/1999
Pescadero High School - Pescadero, CA
GPA:

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Resume Overview

School Attended

  • Pescadero High School

Job Titles Held:

  • Receptionist
  • Receptionist
  • Lead Kitchen Supervisor
  • Waitress

Degrees

  • High School Diploma

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