, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Hardworking, Enthusiastic person, kind, motivated animal lover, looking to gain hands on experience in the veterinary field, great at multitasking and interacting with clients.
Skills
Multi-Line Telephone Skills
Organization and Efficiency
Office Equipment Operations
Recordkeeping and Bookkeeping
Meticulous and Organized
Reliable and Punctual
Call Answering and Routing
Courteous and Professional
Customer Service
Positive Attitude and Energetic
Appointment Scheduling
Experience
02/2022 to 06/2022Receptionist Convatec | Charlotte, NC,
Scheduled and confirmed appointments.
Answered and directed incoming calls using multi-line telephone system.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Maintained daily calendars, set appointments with clients and planned daily office events.
Processed payments and updated accounts to reflect balance changes.
Sorted incoming mail and directed to correct personnel each day.
Scheduled and confirmed appointments and meetings for management team.
Updated and recorded customer or client information to maintain accounts.
Handled conference room scheduling, collaborating with meeting organizers on logistics and catering.
Supervised setup of conference rooms for meetings and office events in common areas.
Served visitors by greeting, welcoming and directing to appropriate personnel.
Greeted incoming patients and verified paperwork to manage smooth intake processes.
Welcomed large volume of guests and improved overall customer service.
Received incoming calls and coordinated with staff to fulfill customer requests.
Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
Responded to inquiries and room requests made online, by phone and via email.
Signed for packages, recorded deliveries and distributed to personnel.
Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
Directed clients and guests to correct departments, rooms and staff members.
12/2021 to 02/2022Receptionist Convergent | Usa ● Kent, WA,
Scheduled and confirmed appointments.
Answered and directed incoming calls using multi-line telephone system.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Maintained daily calendars, set appointments with clients and planned daily office events.
Processed payments and updated accounts to reflect balance changes.
Sorted incoming mail and directed to correct personnel each day.
Updated and recorded customer or client information to maintain accounts.
Served visitors by greeting, welcoming and directing to appropriate personnel.
Answered phone calls, provided information and connected callers to appropriate personnel.
Handled payment processing and provided customers with receipts and proper bills and change.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Answered office phone and emails to schedule appointments, answer questions and document information.
Managed customer complaints and rectified issues to complete satisfaction.
10/2021 to 12/2021Dog Bather Tractor Supply | Seneca, SC,
Supported animal health by keeping areas clean, neat and properly sanitized.
Bathed approximately 20-23 animals per 10-hour shift.
Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
Created consistent workflows by assisting with washing, drying and folding duties.
Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
Observed animals and conducted examinations to identify signs of injury, illness or disease.
Unloaded and organized supplies and product inventory.
Walked animals outside to avoid accidents in play areas or bedding.
Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
Explained lodging, grooming and care services to pet owners and cross-sold specialty products.
Laundered soiled animal bedding immediately to reduce infection using appropriate chemicals.
Delivered excellent service to pet owners to drive repeat business.
Kept dogs safe by remaining alert to environmental conditions and nearby animals.
09/2020 to 07/2021Patient Care Assistant Uvalde Memorial Hospital | Uvalde, TX,
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Engaged with patient family and friends to provide courteous visit experience.
Promoted patient comfort by quickly responding to calls and handling diverse needs.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Promoted patient satisfaction by assisting with bathing, dressing and exercising.
Used mobility devices to transport patients.
Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
Obtained vital signs and collected biological samples to assist with diagnostic testing and ongoing assessments.
Performed minor housekeeping tasks to keep patient areas clean and sanitized.
Prepared patients for both routine tests and complicated surgeries.
Education and Training
Expected in High School Diploma | Branford High School, Branford, FL, GPA:
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