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receptionist resume example with 1+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Hardworking, Enthusiastic person, kind, motivated animal lover, looking to gain hands on experience in the veterinary field, great at multitasking and interacting with clients.

Skills
  • Multi-Line Telephone Skills
  • Organization and Efficiency
  • Office Equipment Operations
  • Recordkeeping and Bookkeeping
  • Meticulous and Organized
  • Reliable and Punctual
  • Call Answering and Routing
  • Courteous and Professional
  • Customer Service
  • Positive Attitude and Energetic
  • Appointment Scheduling
Experience
02/2022 to 06/2022
Receptionist Convatec Charlotte, NC,
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Sorted incoming mail and directed to correct personnel each day.
  • Scheduled and confirmed appointments and meetings for management team.
  • Updated and recorded customer or client information to maintain accounts.
  • Handled conference room scheduling, collaborating with meeting organizers on logistics and catering.
  • Supervised setup of conference rooms for meetings and office events in common areas.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Greeted incoming patients and verified paperwork to manage smooth intake processes.
  • Welcomed large volume of guests and improved overall customer service.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
  • Responded to inquiries and room requests made online, by phone and via email.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Directed clients and guests to correct departments, rooms and staff members.
12/2021 to 02/2022
Receptionist Convergent Usa ● Kent, WA,
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Sorted incoming mail and directed to correct personnel each day.
  • Updated and recorded customer or client information to maintain accounts.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Answered phone calls, provided information and connected callers to appropriate personnel.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Answered office phone and emails to schedule appointments, answer questions and document information.
  • Managed customer complaints and rectified issues to complete satisfaction.
10/2021 to 12/2021
Dog Bather Tractor Supply Seneca, SC,
  • Supported animal health by keeping areas clean, neat and properly sanitized.
  • Bathed approximately 20-23 animals per 10-hour shift.
  • Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
  • Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
  • Created consistent workflows by assisting with washing, drying and folding duties.
  • Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
  • Observed animals and conducted examinations to identify signs of injury, illness or disease.
  • Unloaded and organized supplies and product inventory.
  • Walked animals outside to avoid accidents in play areas or bedding.
  • Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
  • Explained lodging, grooming and care services to pet owners and cross-sold specialty products.
  • Laundered soiled animal bedding immediately to reduce infection using appropriate chemicals.
  • Delivered excellent service to pet owners to drive repeat business.
  • Kept dogs safe by remaining alert to environmental conditions and nearby animals.
09/2020 to 07/2021
Patient Care Assistant Uvalde Memorial Hospital Uvalde, TX,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Engaged with patient family and friends to provide courteous visit experience.
  • Promoted patient comfort by quickly responding to calls and handling diverse needs.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Promoted patient satisfaction by assisting with bathing, dressing and exercising.
  • Used mobility devices to transport patients.
  • Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
  • Obtained vital signs and collected biological samples to assist with diagnostic testing and ongoing assessments.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Prepared patients for both routine tests and complicated surgeries.
Education and Training
Expected in to to
High School Diploma:
Branford High School - Branford, FL,
GPA:

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Resume Overview

School Attended

  • Branford High School

Job Titles Held:

  • Receptionist
  • Receptionist
  • Dog Bather
  • Patient Care Assistant

Degrees

  • High School Diploma

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