Receptionist resume example with 3+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Adaptable, with exceptional verbal and written communication skills I am able to work across differing roles and have time management skills. I am a team player and work well under pressure. Meet deadlines diligently, or in a team situation, and continually demonstrate this with my forward thinking and initiative. I have a friendly professional attitude and am currently seeking a role that is similar to my skills and experience.
Skills
Multitasking ability
Flexible
Organization and efficiency
Outstanding customer service
Employee training
Cash and credit transactions
Outgoing personality
Marketing and sales experience
Experience
01/2020 to Current
ReceptionistHoliday Retirement – Tallahassee, FL,
Answering and allocating Brisbane and national calls.
Meet and greet of clients on a daily basis.
Booking, preparation and maintenance of meeting rooms for client meetings.
Maintaining and ordering kitchen stock.
Ensuring the kitchen facilities are kept clean and tidy;.
Maintaining visitor logs.
Sourcing, ordering and arranging catering and supplies for internal and external clients;.
Coffee and other beverage preparation;.
Arranging couriers, car parking and cab charges;.
Distribution of incoming deliveries;.
Distribution of electronic faxes;.
Assisting in the coordination of events/functions; and.
Helped staff set up small and large events to coordinate smooth execution.
Enhanced guests' experiences by fulfilling special requests during visits.
Educated guests on specials and promoting to meet target market
Handled card and cash transactions, accurately keeping payment records.
Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
Assisted managers and other staff by taking guests drink orders and other tasks that needed to be done straight away.
Calculated charges, issued table checks and collected payments from customers.
02/2018 to 09/2019
Duty ManagerConfidential Club – City, STATE,
Upheld compliance and followed OH&S standards
Supervised and trained new staff to provide exceptional service and satisfaction.
Ran daily reports to assess performance and make proactive adjustments.
Strengthened product branding initiatives and coordinated effective marketing campaigns.
Completed thorough opening, closing and shift changes
Recruited, hired and trained employees.
Reaching target market at the end of the day/ week
Extended existing customer relationships through extensive communication.
Organised functions and events with clients.
Education and Training
Expected in 12/2012
High School Diploma: Coorparoo Secondary College - Coorparoo, GPA:
Expected in
: First Aid Certificate - Queensland, GPA:
Expected in
: Responsible Service Of Alcohol - Queensland, GPA:
Expected in
: Responsible Service Of Gambling - Queensland, GPA:
Expected in
: Certificate 3 In Hospitality - Queensland, GPA:
Activities and Honors
Accomplishments
OH&S.
Bar/Wait.
Compliance.
Staff induction.
Customer Service.
Tills & money handling.
Fire & evacuation officer.
Event booking and management.
Supplier liaison & stock management.
Development and execution of in-house promotions
Bar Supervisor
Various Hospitality Venues
~ 2015 - 2018
Club/Bar's.
(names listed below.
Pokies.
Stock control.
Daily special's.
New staff training.
General bar duties.
Staff breaks & sign off's.
Opening & closing procedures.
Cocktail creation & menu management.
OMFG's Club 2017
Waitress/ Hostess/ Promoter.
Catering for customer service by delivering alcoholic beverages
Strictly follow up sales and up sale
Strictly follow all cash, security and labor policies and procedures
Closing behind bar and maintained cleanliness
Set up bar for operation and stocked the bar
Promoting club venue
Checking identifications behind door.
The Irish Village 2015
Routinely checked identification of patrons purchasing alcoholic beverages
Maintained knowledge of al menu items, liquor brands and specials
Set up bar for operation and stocked the service bar
Closing bar and maintained cleanliness
Fast food Supervisor
MacDonald's 2015
Drive through / Barista
Operating the drive through window and sales register quickly and efficiently
Maintained high standards of customer service during high volume, fast paced operation
Prepared all food orders within 2-3 minute time frame
Maintained clean and safe environment including kitchen, bathrooms and sections
Serviced hot beverages at a proficient time
Prepped items and restocked.
Additional Information
LICENSES
, RSA (QLD)
RSG (QLD)
First Aid Cert
Approved Controllers (AEP)
White Card
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