Receptionist resume example with 3+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Adaptable, with exceptional verbal and written communication skills I am able to work across differing roles and have time management skills. I am a team player and work well under pressure. Meet deadlines diligently, or in a team situation, and continually demonstrate this with my forward thinking and initiative. I have a friendly professional attitude and am currently seeking a role that is similar to my skills and experience.

  • Multitasking ability
  • Flexible
  • Organization and efficiency
  • Outstanding customer service
  • Employee training
  • Cash and credit transactions
  • Outgoing personality
  • Marketing and sales experience
01/2020 to Current
Receptionist Holiday Retirement Tallahassee, FL,
  • Answering and allocating Brisbane and national calls.
  • Meet and greet of clients on a daily basis.
  • Booking, preparation and maintenance of meeting rooms for client meetings.
  • Maintaining and ordering kitchen stock.
  • Ensuring the kitchen facilities are kept clean and tidy;.
  • Maintaining visitor logs.
  • Sourcing, ordering and arranging catering and supplies for internal and external clients;.
  • Coffee and other beverage preparation;.
  • Arranging couriers, car parking and cab charges;.
  • Distribution of incoming deliveries;.
  • Distribution of electronic faxes;.
  • Assisting in the coordination of events/functions; and.
  • Other administrative tasks as required.
10/2019 to 03/2020
Hostess/Bartender Motel 6/Studio 6 Centralia, WA,
  • Helped staff set up small and large events to coordinate smooth execution.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Educated guests on specials and promoting to meet target market
  • Handled card and cash transactions, accurately keeping payment records.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Assisted managers and other staff by taking guests drink orders and other tasks that needed to be done straight away.
  • Calculated charges, issued table checks and collected payments from customers.
02/2018 to 09/2019
Duty Manager Confidential Club City, STATE,
  • Upheld compliance and followed OH&S standards
  • Supervised and trained new staff to provide exceptional service and satisfaction.
  • Ran daily reports to assess performance and make proactive adjustments.
  • Strengthened product branding initiatives and coordinated effective marketing campaigns.
  • Completed thorough opening, closing and shift changes
  • Recruited, hired and trained employees.
  • Reaching target market at the end of the day/ week
  • Extended existing customer relationships through extensive communication.
  • Organised functions and events with clients.
Education and Training
Expected in 12/2012
High School Diploma:
Coorparoo Secondary College - Coorparoo,
Expected in
First Aid Certificate - Queensland,
Expected in
Responsible Service Of Alcohol - Queensland,
Expected in
Responsible Service Of Gambling - Queensland,
Expected in
Certificate 3 In Hospitality - Queensland,
Activities and Honors
  • OH&S.
  • Bar/Wait.
  • Compliance.
  • Staff induction.
  • Customer Service.
  • Tills & money handling.
  • Fire & evacuation officer.
  • Event booking and management.
  • Supplier liaison & stock management.
  • Development and execution of in-house promotions Bar Supervisor Various Hospitality Venues ~ 2015 - 2018 Club/Bar's.
  • (names listed below.
  • Pokies.
  • Stock control.
  • Daily special's.
  • New staff training.
  • General bar duties.
  • Staff breaks & sign off's.
  • Opening & closing procedures.
  • Cocktail creation & menu management.
  • OMFG's Club 2017 Waitress/ Hostess/ Promoter.
  • Catering for customer service by delivering alcoholic beverages Strictly follow up sales and up sale Strictly follow all cash, security and labor policies and procedures Closing behind bar and maintained cleanliness Set up bar for operation and stocked the bar Promoting club venue Checking identifications behind door.
  • The Irish Village 2015 Routinely checked identification of patrons purchasing alcoholic beverages Maintained knowledge of al menu items, liquor brands and specials Set up bar for operation and stocked the service bar Closing bar and maintained cleanliness Fast food Supervisor MacDonald's 2015 Drive through / Barista Operating the drive through window and sales register quickly and efficiently Maintained high standards of customer service during high volume, fast paced operation Prepared all food orders within 2-3 minute time frame Maintained clean and safe environment including kitchen, bathrooms and sections Serviced hot beverages at a proficient time Prepped items and restocked.
Additional Information
  • LICENSES , RSA (QLD) RSG (QLD) First Aid Cert Approved Controllers (AEP) White Card
  • First Aid/CPR
  • RSA
  • RSG
  • Cert 3 in Hospitality

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Resume Overview

School Attended

  • Coorparoo Secondary College
  • First Aid Certificate
  • Responsible Service Of Alcohol
  • Responsible Service Of Gambling
  • Certificate 3 In Hospitality

Job Titles Held:

  • Receptionist
  • Hostess/Bartender
  • Duty Manager


  • High School Diploma
  • Some College (No Degree)

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