Receptionist resume example with 3+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Certified, entry-level Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Highly-skilled emergency services professional calmly and quickly assesses medical situations. Im an enthusiastic EMT eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Im confident I still have a clear understanding of the task at hand, motivated to learn, grow and excell. My experience with EMS, sales, and overall work as a receptionist has brought me to new level of patience and kindness when it comes to the needs and wellbeing to the public that could be beneficial to the mission team.
Accomplishments
Computer Proficiency - Used Microsoft Excel to develop inventory tracking spreadsheets.
Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
Skills
Computer Proficiency
Customer Service-Oriented
Research and Data Analysis
Customer Complaint Resolution
Multitasking and Prioritization
Verbal and Written Communication
Scheduling and Calendar Management
Prioritization and Time Management
Positive Attitude and Energetic
Attention to Detail
Courteous and Professional
Documentation and Reporting
Reliable and Punctual
Visitor and Customer Relations
Data Entry and Database Software
Administrative Support
Team Collaboration
Personal Initiative
Basic Math
Conflict Resolution
Positive Attitude
Relationship Building
Work History
06/2019 to CurrentReceptionistLobel Financial | San Jose, CA,
Kept reception area clean and neat to give visitors positive first impression.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Collected, sorted, distributed and sent mail and packages.
Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
Answered and quickly redirected up to 13-20 calls per hour.
02/2018 to 11/2018Sales AssociateAtlanta Braves Mlb | Atlanta, GA,
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Engaged with customers to effectively build rapport and lasting relationships.
Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
Maintained organized, presentable merchandise to drive continuous sales.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Processed product returns and assisted customers with other selections.
Prepared merchandise for sales floor by pricing or tagging.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Maintained records related to sales, returns and inventory availability.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Tracked stock using company inventory management software.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
09/2017 to 06/2018EMT-Basic InternMcdowell EMS | City, STATE,
Administered basic life and advanced life support to patients at scene, en route to hospital and pre-hospital settings.
Determined medical and safety requirements at emergency scene by assessing medical status of ill or injured persons.
Communicated with lucid patients to gather incident and medical history information.
Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Participated in community programs to maintain company image and establish strong community relations.
Protected self and others to prevent risk of communicable diseases and comply with safety regulations and procedures.
Leveraged defibrillator, oxygen, suction devices, CPR and other procedures and medications to provide advanced medical care.
Completed and submitted field care report, patient billing and trip ticket and daily driver unit checkout form to facilitate record-keeping requirements.
Removed victims from vehicles or scene of accident or catastrophe and assisted in transfer to receiving facilities.
Considered patient status and insurance preferred facilities when determining transportation destinations.
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Conducted equipment and vehicle checks to maintain continuous and safe operation.
Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
Administered tests and medication to stabilize patients in field or in transit.
Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
Executed emergency diagnostic procedures to treat patients, including stomach suction, airway management and heart monitoring.
Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
Education
Expected in 06/2018High School Diploma | Mcdowell High School, Marion, NCGPA:
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